← docsvc endpoints
GET /api/documents/:id
Log lines for this endpoint — fetched live from the 34 most recent traces (trace-scoped, so it's the real per-request output, not a text match). live fetch 2360 ms · tilda-trial-automation
5h ago DEBUG virtual-assistant [PRE_STAGE_DOCS] No eligible accepted docs for work order da057921-1a96-43f2-af14-37551103141e (total accepted=0, skipped already-staged=0)
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1403
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[PRE_STAGE_DOCS] No eligible accepted docs for work order da057921-1a96-43f2-af14-37551103141e (total accepted=0, skipped already-staged=0)
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1403",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[PRE_STAGE_DOCS] No eligible accepted docs for work order da057921-1a96-43f2-af14-37551103141e (total accepted=0, skipped already-staged=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.226Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document) // Scope activities to THIS work...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document)
// Scope activities to THIS work order (via WORK_ORDER_TO_ACTIVITY); a Document node can
// be shared across work orders, so matching WORK_ORDER_ACTIVITY_TO_DOCUMENT alone could
// surface another work order's activity for sender_value / activity_id / activity_type.
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
WITH w, d, r, a
WHERE ($status IS NULL OR coalesce(r.status, 'Received') IN $status)
AND ($direction IS NULL OR (
coalesce(r.direction, 'RECEIVED') IN $direction
AND
(coalesce(r.direction, 'RECEIVED') <> 'SENT'
OR r.sentat IS NOT NULL
OR EXISTS {
MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: 'SENT'})
-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
WHERE sentAct.activity_type IN ['AI_MSG', 'U_MSG', 'U_CHAT_REQ']
})
))
AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, '')) CONTAINS toLower($search))
WITH w, d, r, collect(a) AS acts
// sender_value keeps its original collect-order derivation (unchanged behavior).
// earliest_act is derived independently via reduce() so picking the chronologically
// first activity (for activity_id / activity_type) does not reorder `acts` or alter
// which sender sender_value selects.
WITH w, d, r, acts,
head([x IN acts WHERE coalesce(x.sender,'') <> '' | x.sender]) AS sender_value,
reduce(earliest = null, x IN acts |
CASE
WHEN earliest IS NULL
OR coalesce(x.createdat, x.created_at, x.timestamp, 0)
< coalesce(earliest.createdat, earliest.created_at, earliest.timestamp, 0)
THEN x
ELSE earliest
END
) AS earliest_act
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_TASK]->(:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(st:WorkOrderSubtask)-[:SUBTASK_TO_RECEIVED_DOC]->(d)
OPTIONAL MATCH (st)-[:SUBTASK_TO_PLACEHOLDER]->(p:Document)
// placeholder_id/placeholder_title keep their original independent
// head(collect(...)) derivation (collect drops nulls -> first non-null).
// The new sub-todo fields come from one coherent subtask struct.
WITH w, d, r, sender_value, earliest_act,
head(collect(DISTINCT st.placeholder_id)) AS placeholder_id,
head(collect(DISTINCT p.fileName)) AS placeholder_title,
head(collect(DISTINCT {
subtask_id: st.tildaid,
subtask_description: st.description,
subtask_status: st.status
})) AS matched_sub
// Old-version detection: find the newest LIVE (non-archived) document that
// shares this doc's version family. version_linker stamps a shared
// document_family_id on the WO->DOC relationship and archives the superseded
// member, so an archived doc with a live family head is an old version.
OPTIONAL MATCH (w)-[r2:WORK_ORDER_TO_DOCUMENT]->(repl:Document)
WHERE r.document_family_id IS NOT NULL
AND coalesce(r2.document_family_id, repl.tildaid) = r.document_family_id
AND repl.tildaid <> d.tildaid
AND coalesce(repl.archived, false) = false
WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, repl,
coalesce(repl.createdat, repl.created_at, r2.createdat, r2.created_at, 0) AS repl_created
ORDER BY repl_created DESC
WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, head(collect(repl)) AS replacement
RETURN {
work_order_id: $work_order_id,
tildaid: d.tildaid,
fileName: coalesce(d.fileName, d.name, ''),
contentType: d.contentType,
direction: coalesce(r.direction, null),
createdat: coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0),
status: coalesce(r.status, null),
sender: sender_value,
sentat: r.sentat,
placeholder_id: placeholder_id,
placeholder_title: placeholder_title,
subtask_id: matched_sub.subtask_id,
subtask_description: matched_sub.subtask_description,
subtask_status: matched_sub.subtask_status,
is_old_version: (coalesce(d.archived, false) = true AND replacement IS NOT NULL),
superseded_by_id: replacement.tildaid,
superseded_by_fileName: coalesce(replacement.fileName, replacement.name),
collection: d.collection,
activity_id: earliest_act.tildaid,
activity_type: earliest_act.activity_type
} AS doc
ORDER BY doc.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 27784.0,
"cpu": 64.0,
"elapsedTimeMs": 64.0,
"executionPlanCacheKeyHash": "07008A24",
"id": "23494107",
"pageFaults": 0.0,
"pageHits": 4216.0,
"planning": 59.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document)\n // Scope activities to THIS work order (via WORK_ORDER_TO_ACTIVITY); a Document node can\n // be shared across work orders, so matching WORK_ORDER_ACTIVITY_TO_DOCUMENT alone could\n // surface another work order\u0027s activity for sender_value / activity_id / activity_type.\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n WITH w, d, r, a\n WHERE ($status IS NULL OR coalesce(r.status, \u0027Received\u0027) IN $status)\n AND ($direction IS NULL OR (\n coalesce(r.direction, \u0027RECEIVED\u0027) IN $direction\n AND \n (coalesce(r.direction, \u0027RECEIVED\u0027) \u003c\u003e \u0027SENT\u0027\n OR r.sentat IS NOT NULL\n OR EXISTS {\n MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: \u0027SENT\u0027})\n -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n WHERE sentAct.activity_type IN [\u0027AI_MSG\u0027, \u0027U_MSG\u0027, \u0027U_CHAT_REQ\u0027]\n })\n\n ))\n AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, \u0027\u0027)) CONTAINS toLower($search))\n WITH w, d, r, collect(a) AS acts\n // sender_value keeps its original collect-order derivation (unchanged behavior).\n // earliest_act is derived independently via reduce() so picking the chronologically\n // first activity (for activity_id / activity_type) does not reorder `acts` or alter\n // which sender sender_value selects.\n WITH w, d, r, acts,\n head([x IN acts WHERE coalesce(x.sender,\u0027\u0027) \u003c\u003e \u0027\u0027 | x.sender]) AS sender_value,\n reduce(earliest = null, x IN acts |\n CASE\n WHEN earliest IS NULL\n OR coalesce(x.createdat, x.created_at, x.timestamp, 0)\n \u003c coalesce(earliest.createdat, earliest.created_at, earliest.timestamp, 0)\n THEN x\n ELSE earliest\n END\n ) AS earliest_act\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_TASK]-\u003e(:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(st:WorkOrderSubtask)-[:SUBTASK_TO_RECEIVED_DOC]-\u003e(d)\n OPTIONAL MATCH (st)-[:SUBTASK_TO_PLACEHOLDER]-\u003e(p:Document)\n // placeholder_id/placeholder_title keep their original independent\n // head(collect(...)) derivation (collect drops nulls -\u003e first non-null).\n // The new sub-todo fields come from one coherent subtask struct.\n WITH w, d, r, sender_value, earliest_act,\n head(collect(DISTINCT st.placeholder_id)) AS placeholder_id,\n head(collect(DISTINCT p.fileName)) AS placeholder_title,\n head(collect(DISTINCT {\n subtask_id: st.tildaid,\n subtask_description: st.description,\n subtask_status: st.status\n })) AS matched_sub\n // Old-version detection: find the newest LIVE (non-archived) document that\n // shares this doc\u0027s version family. version_linker stamps a shared\n // document_family_id on the WO-\u003eDOC relationship and archives the superseded\n // member, so an archived doc with a live family head is an old version.\n OPTIONAL MATCH (w)-[r2:WORK_ORDER_TO_DOCUMENT]-\u003e(repl:Document)\n WHERE r.document_family_id IS NOT NULL\n AND coalesce(r2.document_family_id, repl.tildaid) = r.document_family_id\n AND repl.tildaid \u003c\u003e d.tildaid\n AND coalesce(repl.archived, false) = false\n WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, repl,\n coalesce(repl.createdat, repl.created_at, r2.createdat, r2.created_at, 0) AS repl_created\n ORDER BY repl_created DESC\n WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, head(collect(repl)) AS replacement\n RETURN {\n work_order_id: $work_order_id,\n tildaid: d.tildaid,\n fileName: coalesce(d.fileName, d.name, \u0027\u0027),\n contentType: d.contentType,\n direction: coalesce(r.direction, null),\n createdat: coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0),\n status: coalesce(r.status, null),\n sender: sender_value,\n sentat: r.sentat,\n placeholder_id: placeholder_id,\n placeholder_title: placeholder_title,\n subtask_id: matched_sub.subtask_id,\n subtask_description: matched_sub.subtask_description,\n subtask_status: matched_sub.subtask_status,\n is_old_version: (coalesce(d.archived, false) = true AND replacement IS NOT NULL),\n superseded_by_id: replacement.tildaid,\n superseded_by_fileName: coalesce(replacement.fileName, replacement.name),\n collection: d.collection,\n activity_id: earliest_act.tildaid,\n activity_type: earliest_act.activity_type\n } AS doc\n ORDER BY doc.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{search: \u003cnull\u003e, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, limit: 1000, skip: 0, status: [\u0027Accepted\u0027], direction: [\u0027RECEIVED\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:26.221Z",
"transactionId": 11565818.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant ✅ Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:377
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
✅ Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:377",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\u2705 Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.116Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due:...
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:244
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due: now-base=532m < step=1440m'
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:244",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason=\u0027RECURRING not due: now-base=532m \u003c step=1440m\u0027",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.116Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document) WHERE ($status IS NULL OR...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document)
WHERE ($status IS NULL OR coalesce(r.status, 'Received') IN $status)
AND ($direction IS NULL OR (
coalesce(r.direction, 'RECEIVED') IN $direction
AND
(coalesce(r.direction, 'RECEIVED') <> 'SENT'
OR r.sentat IS NOT NULL
OR EXISTS {
MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: 'SENT'})
-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
WHERE sentAct.activity_type IN ['AI_MSG', 'U_MSG', 'U_CHAT_REQ']
})
))
AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, '')) CONTAINS toLower($search))
RETURN count(*) AS total
raw payload (15 fields)
{
"allocatedBytes": 6648.0,
"cpu": 15.0,
"elapsedTimeMs": 15.0,
"executionPlanCacheKeyHash": "02A59CD2",
"id": "23494096",
"pageFaults": 0.0,
"pageHits": 36.0,
"planning": 15.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document)\n WHERE ($status IS NULL OR coalesce(r.status, \u0027Received\u0027) IN $status)\n AND ($direction IS NULL OR (\n coalesce(r.direction, \u0027RECEIVED\u0027) IN $direction\n AND \n (coalesce(r.direction, \u0027RECEIVED\u0027) \u003c\u003e \u0027SENT\u0027\n OR r.sentat IS NOT NULL\n OR EXISTS {\n MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: \u0027SENT\u0027})\n -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n WHERE sentAct.activity_type IN [\u0027AI_MSG\u0027, \u0027U_MSG\u0027, \u0027U_CHAT_REQ\u0027]\n })\n\n ))\n AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, \u0027\u0027)) CONTAINS toLower($search))\n RETURN count(*) AS total\n ",
"queryParameters": "{search: \u003cnull\u003e, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, limit: 1000, skip: 0, status: [\u0027Accepted\u0027], direction: [\u0027RECEIVED\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:26.113Z",
"transactionId": 11565818.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 880.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "23494100",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.112Z",
"transactionId": 11565822.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "23494098",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.105Z",
"transactionId": 11565821.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "23494097",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.102Z",
"transactionId": 11565821.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "23494095",
"pageFaults": 0.0,
"pageHits": 12.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.096Z",
"transactionId": 11565820.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494094",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.088Z",
"transactionId": 11565819.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.084Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.084Z",
"version": "unknown"
}5h ago INFO virtual-assistant [daily_cron_reminder] Released work order lock for da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
sourceshared/work_order_locks.py:91
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron_reminder] Released work order lock for da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "shared/work_order_locks.py:91",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron_reminder] Released work order lock for da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.083Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [reminder] wo=da057921-1a96-43f2-af14-37551103141e due → sending; count→2
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:296
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=da057921-1a96-43f2-af14-37551103141e due → sending; count→2
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:296",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=da057921-1a96-43f2-af14-37551103141e due \u2192 sending; count\u21922",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.083Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization) RETURN org.alias AS org_alias
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
RETURN org.alias AS org_alias
raw payload (15 fields)
{
"allocatedBytes": 328.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "C4F1D037",
"id": "23494093",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization) RETURN org.alias AS org_alias",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:59744\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.074Z",
"transactionId": 11565817.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) SET n += $props, n.updatedat = $updatedat RETURN n
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
SET n += $props, n.updatedat = $updatedat
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 708.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "ECF4594A",
"id": "23494092",
"pageFaults": 0.0,
"pageHits": 19.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) SET n += $props, n.updatedat = $updatedat RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, props: {last_reachout: 1785094689073, reminder_count: 2}, updatedat: 1785094706066}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.068Z",
"transactionId": 11565815.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494091",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.064Z",
"transactionId": 11565815.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [PRE_STAGE_DOCS] Starting pre-stage for work order da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1372
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[PRE_STAGE_DOCS] Starting pre-stage for work order da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1372",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[PRE_STAGE_DOCS] Starting pre-stage for work order da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.061Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.061Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.061Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.060Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.060Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.060Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.059Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.058Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.057Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2664",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.055Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Total facts loaded: 4
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Total facts loaded: 4
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2661",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Total facts loaded: 4",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.055Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Facts query result success: True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Facts query result success: True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2645",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Facts query result success: True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.054Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2644",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.054Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 880.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "23494090",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.052Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
"allocatedBytes": 616.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FCAA84A1",
"id": "23494089",
"pageFaults": 0.0,
"pageHits": 12.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:26.045Z",
"transactionId": 11565814.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
OPTIONAL MATCH (event:Event {tildaid: w.event_id})
RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
COALESCE(site.name, null) AS siteName,
head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
parentCfg.title AS parentTitle,
event.name AS eventLabel
raw payload (15 fields)
{
"allocatedBytes": 18480.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "20D9422C",
"id": "23494088",
"pageFaults": 0.0,
"pageHits": 2461.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $wo})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n COALESCE(site.name, null) AS siteName,\n head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n parentCfg.title AS parentTitle,\n event.name AS eventLabel\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.036Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
WHERE coalesce(t.status, '') <> 'Discarded'
AND coalesce(s.is_optional, false) = false
AND coalesce(s.status, '') <> 'Discarded'
AND (coalesce(s.expects_document, false) = true
OR s.expects_document IS NULL
OR s.placeholder_id IS NOT NULL
OR s.sent_doc_id IS NOT NULL
OR s.received_doc_id IS NOT NULL)
RETURN count(s) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "5FFED4A2",
"id": "23494087",
"pageFaults": 0.0,
"pageHits": 30.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND coalesce(s.is_optional, false) = false\n AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND (coalesce(s.expects_document, false) = true\n OR s.expects_document IS NULL\n OR s.placeholder_id IS NOT NULL\n OR s.sent_doc_id IS NOT NULL\n OR s.received_doc_id IS NOT NULL)\n RETURN count(s) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.032Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 952.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "9031398A",
"id": "23494086",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n RETURN t.status AS status, count(t) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.029Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type':...
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2323",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.027Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2322",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.027Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2205",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2204",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.026Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2146
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2146",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.025Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.024Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494084",
"pageFaults": 0.0,
"pageHits": 175.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.023Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.021Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.021Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.020Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.020Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.020Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494083",
"pageFaults": 0.0,
"pageHits": 294.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.019Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.016Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.016Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.016Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.016Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.016Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494082",
"pageFaults": 0.0,
"pageHits": 322.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.014Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.012Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.012Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.012Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.012Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.012Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494081",
"pageFaults": 0.0,
"pageHits": 151.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.010Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.008Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.008Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.008Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.007Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.007Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494080",
"pageFaults": 0.0,
"pageHits": 57.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.006Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.004Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.003Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.003Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.003Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.003Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:26 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494079",
"pageFaults": 0.0,
"pageHits": 63.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:26.002Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.000Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:26.000Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2107
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2107",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.999Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG',...
time2026-07-26 19:38:26 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2101
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2101",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.999Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2100
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2100",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.999Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat':...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2096
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2096",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.999Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2095
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2095",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.999Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2094
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2094",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.998Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2093
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Raw query results:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2093",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.998Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (o:Organization {tildaid: $org_id})
WHERE o.alias <> ''
RETURN o.alias as alias,
coalesce(o.aiTeammateName, '') as aiTeammateName,
coalesce(o.aiTeammateEmail, '') as aiTeammateEmail
raw payload (15 fields)
{
"allocatedBytes": 328.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "65961572",
"id": "23494078",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (o:Organization {tildaid: $org_id})\n WHERE o.alias \u003c\u003e \u0027\u0027\n RETURN o.alias as alias,\n coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n ",
"queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.997Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE toLower(coalesce(rec.category,'')) = 'quality control'
AND toLower(coalesce(rec.status,'')) <> 'ignored'
AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
WITH w, org, doc, r, rec, act
WITH w, org, doc, r,
COLLECT(DISTINCT {
rec_id: rec.rec_id,
category: rec.category,
status: rec.status,
severity: rec.severity,
explanation:coalesce(rec.data, rec.explanation),
user_action: rec.user_action
}) AS recommendations,
coalesce(doc.rejectReason, '') AS rejectReason,
ANY(x IN COLLECT(rec) WHERE
toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
AND toLower(coalesce(x.severity, '')) <> 'minor'
) AS has_qc_issues,
COLLECT(DISTINCT {
activity_id: act.tildaid,
activity_type: act.activity_type,
createdat: act.createdat
}) AS doc_activities
WITH org,
COLLECT(DISTINCT {
tildaid: doc.tildaid,
fileName: doc.fileName,
contentType: doc.contentType,
direction: coalesce(r.direction, null),
createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
document_family_id: coalesce(r.document_family_id, null),
rejectReason: rejectReason,
recommendations: recommendations,
status: coalesce(r.status,
CASE
WHEN doc.tildaid IS NULL THEN null
WHEN rejectReason <> '' THEN 'Discarded'
WHEN has_qc_issues THEN 'Discarded'
ELSE 'Accepted'
END
),
activities: doc_activities,
sentat: r.sentat
}) AS documents
RETURN org, documents
raw payload (15 fields)
{
"allocatedBytes": 24152.0,
"cpu": 4.0,
"elapsedTimeMs": 4.0,
"executionPlanCacheKeyHash": "49C251C1",
"id": "23494077",
"pageFaults": 0.0,
"pageHits": 4273.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n WITH w, org, doc, r, rec, act\n WITH w, org, doc, r,\n COLLECT(DISTINCT {\n rec_id: rec.rec_id,\n category: rec.category,\n status: rec.status,\n severity: rec.severity,\n explanation:coalesce(rec.data, rec.explanation),\n user_action: rec.user_action\n }) AS recommendations,\n coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n ANY(x IN COLLECT(rec) WHERE\n toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n ) AS has_qc_issues,\n COLLECT(DISTINCT {\n activity_id: act.tildaid,\n activity_type: act.activity_type,\n createdat: act.createdat\n }) AS doc_activities\n WITH org,\n COLLECT(DISTINCT {\n tildaid: doc.tildaid,\n fileName: doc.fileName,\n contentType: doc.contentType,\n direction: coalesce(r.direction, null),\n createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n document_family_id: coalesce(r.document_family_id, null),\n rejectReason: rejectReason,\n recommendations: recommendations,\n status: coalesce(r.status,\n CASE\n WHEN doc.tildaid IS NULL THEN null\n WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n WHEN has_qc_issues THEN \u0027Discarded\u0027\n ELSE \u0027Accepted\u0027\n END\n ),\n activities: doc_activities,\n sentat: r.sentat\n }) AS documents\n RETURN org, documents\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.993Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2068
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2068",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.987Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1957
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1957",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.987Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494076",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.985Z",
"transactionId": 11565813.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1949
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1949",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.983Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494075",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.977Z",
"transactionId": 11565812.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494074",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.969Z",
"transactionId": 11565811.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) OPTIONAL MATCH...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]->(sub:WorkOrderSubtask)
WITH w, t, sum(CASE WHEN sub IS NOT NULL AND coalesce(sub.status, '') <> 'Discarded' THEN 1 ELSE 0 END) AS subtask_count,
sum(CASE WHEN sub.status = 'Completed' THEN 1 ELSE 0 END) AS completed_subtask_count,
sum(CASE WHEN sub.status = 'Matched' THEN 1 ELSE 0 END) AS matched_subtask_count
OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]->(all_sub:WorkOrderSubtask)
OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_PLACEHOLDER]->(ph:Document)
OPTIONAL MATCH (d_ph:Deliverable)-[:TRACKS_PLACEHOLDER]->(ph)
OPTIONAL MATCH (sa_ph:SubArtifact {tildaid: d_ph.tmfTildaId})
OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_RECEIVED_DOC]->(rd:Document)
OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_SENT_DOC]->(sd:Document)
OPTIONAL MATCH (w)-[r_ph:WORK_ORDER_TO_DOCUMENT]->(ph)
OPTIONAL MATCH (w)-[r_rd:WORK_ORDER_TO_DOCUMENT]->(rd)
OPTIONAL MATCH (w)-[r_sd:WORK_ORDER_TO_DOCUMENT]->(sd)
WITH t, subtask_count, completed_subtask_count, matched_subtask_count,
collect(CASE WHEN all_sub IS NOT NULL THEN {
tildaid: all_sub.tildaid,
task_id: all_sub.task_id,
description: all_sub.description,
status: all_sub.status,
discarded_reason: all_sub.discarded_reason,
is_optional: all_sub.is_optional,
is_internal: all_sub.is_internal,
placeholder_id: all_sub.placeholder_id,
expects_document: all_sub.expects_document,
created_source: all_sub.created_source,
creation_sa: all_sub.creation_sa,
received_doc_id: all_sub.received_doc_id,
sent_doc_id: all_sub.sent_doc_id,
createdat: all_sub.createdat,
updatedat: all_sub.updatedat,
ph_tildaid: ph.tildaid,
ph_fileName: ph.fileName,
ph_contentType: ph.contentType,
ph_status: r_ph.status,
ph_subartifact_name: CASE WHEN sa_ph IS NOT NULL THEN sa_ph.name ELSE null END,
rd_tildaid: rd.tildaid,
rd_fileName: rd.fileName,
rd_contentType: rd.contentType,
rd_status: r_rd.status,
sd_tildaid: sd.tildaid,
sd_fileName: sd.fileName,
sd_contentType: sd.contentType,
sd_status: r_sd.status
} END) AS subtasks
RETURN t, subtask_count, completed_subtask_count, matched_subtask_count, subtasks
ORDER BY t.seq ASC, t.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 31328.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "35CB4D81",
"id": "23494073",
"pageFaults": 0.0,
"pageHits": 40.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n \n OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]-\u003e(sub:WorkOrderSubtask)\n WITH w, t, sum(CASE WHEN sub IS NOT NULL AND coalesce(sub.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027 THEN 1 ELSE 0 END) AS subtask_count,\n sum(CASE WHEN sub.status = \u0027Completed\u0027 THEN 1 ELSE 0 END) AS completed_subtask_count,\n sum(CASE WHEN sub.status = \u0027Matched\u0027 THEN 1 ELSE 0 END) AS matched_subtask_count\n OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]-\u003e(all_sub:WorkOrderSubtask)\n OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_PLACEHOLDER]-\u003e(ph:Document)\n OPTIONAL MATCH (d_ph:Deliverable)-[:TRACKS_PLACEHOLDER]-\u003e(ph)\n OPTIONAL MATCH (sa_ph:SubArtifact {tildaid: d_ph.tmfTildaId})\n OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_RECEIVED_DOC]-\u003e(rd:Document)\n OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_SENT_DOC]-\u003e(sd:Document)\n OPTIONAL MATCH (w)-[r_ph:WORK_ORDER_TO_DOCUMENT]-\u003e(ph)\n OPTIONAL MATCH (w)-[r_rd:WORK_ORDER_TO_DOCUMENT]-\u003e(rd)\n OPTIONAL MATCH (w)-[r_sd:WORK_ORDER_TO_DOCUMENT]-\u003e(sd)\n WITH t, subtask_count, completed_subtask_count, matched_subtask_count,\n collect(CASE WHEN all_sub IS NOT NULL THEN {\n tildaid: all_sub.tildaid,\n task_id: all_sub.task_id,\n description: all_sub.description,\n status: all_sub.status,\n discarded_reason: all_sub.discarded_reason,\n is_optional: all_sub.is_optional,\n is_internal: all_sub.is_internal,\n placeholder_id: all_sub.placeholder_id,\n expects_document: all_sub.expects_document,\n created_source: all_sub.created_source,\n creation_sa: all_sub.creation_sa,\n received_doc_id: all_sub.received_doc_id,\n sent_doc_id: all_sub.sent_doc_id,\n createdat: all_sub.createdat,\n updatedat: all_sub.updatedat,\n ph_tildaid: ph.tildaid,\n ph_fileName: ph.fileName,\n ph_contentType: ph.contentType,\n ph_status: r_ph.status,\n ph_subartifact_name: CASE WHEN sa_ph IS NOT NULL THEN sa_ph.name ELSE null END,\n rd_tildaid: rd.tildaid,\n rd_fileName: rd.fileName,\n rd_contentType: rd.contentType,\n rd_status: r_rd.status,\n sd_tildaid: sd.tildaid,\n sd_fileName: sd.fileName,\n sd_contentType: sd.contentType,\n sd_status: r_sd.status\n } END) AS subtasks\n RETURN t, subtask_count, completed_subtask_count, matched_subtask_count, subtasks\n ORDER BY t.seq ASC, t.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 500, skip: 0, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.959Z",
"transactionId": 11565810.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN count(t) as total
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
RETURN count(t) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "778BD350",
"id": "23494072",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n \n RETURN count(t) as total\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.955Z",
"transactionId": 11565810.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494071",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.948Z",
"transactionId": 11565809.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.945Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.945Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.945Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.945Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.944Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.943Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.943Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.942Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2664",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.940Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Total facts loaded: 4
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Total facts loaded: 4
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2661",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Total facts loaded: 4",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.940Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Facts query result success: True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Facts query result success: True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2645",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Facts query result success: True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.940Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2644",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.939Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 880.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "23494070",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.937Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
"allocatedBytes": 616.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FCAA84A1",
"id": "23494069",
"pageFaults": 0.0,
"pageHits": 12.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.930Z",
"transactionId": 11565808.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
OPTIONAL MATCH (event:Event {tildaid: w.event_id})
RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
COALESCE(site.name, null) AS siteName,
head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
parentCfg.title AS parentTitle,
event.name AS eventLabel
raw payload (15 fields)
{
"allocatedBytes": 18480.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "20D9422C",
"id": "23494068",
"pageFaults": 0.0,
"pageHits": 2461.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $wo})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n COALESCE(site.name, null) AS siteName,\n head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n parentCfg.title AS parentTitle,\n event.name AS eventLabel\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.921Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
WHERE coalesce(t.status, '') <> 'Discarded'
AND coalesce(s.is_optional, false) = false
AND coalesce(s.status, '') <> 'Discarded'
AND (coalesce(s.expects_document, false) = true
OR s.expects_document IS NULL
OR s.placeholder_id IS NOT NULL
OR s.sent_doc_id IS NOT NULL
OR s.received_doc_id IS NOT NULL)
RETURN count(s) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "5FFED4A2",
"id": "23494067",
"pageFaults": 0.0,
"pageHits": 30.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND coalesce(s.is_optional, false) = false\n AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND (coalesce(s.expects_document, false) = true\n OR s.expects_document IS NULL\n OR s.placeholder_id IS NOT NULL\n OR s.sent_doc_id IS NOT NULL\n OR s.received_doc_id IS NOT NULL)\n RETURN count(s) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.916Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 952.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "9031398A",
"id": "23494066",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n RETURN t.status AS status, count(t) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.912Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type':...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2323",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.911Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2322",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2205",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2204",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.910Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2146
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2146",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.909Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.908Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.908Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.908Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494065",
"pageFaults": 0.0,
"pageHits": 175.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.907Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.905Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.904Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.904Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.904Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.904Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494064",
"pageFaults": 0.0,
"pageHits": 294.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.903Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.900Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.900Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.900Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.900Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.900Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494062",
"pageFaults": 0.0,
"pageHits": 322.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.898Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.896Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.896Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.895Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.895Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.895Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494061",
"pageFaults": 0.0,
"pageHits": 151.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.893Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.891Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.891Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.891Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.891Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.890Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494060",
"pageFaults": 0.0,
"pageHits": 57.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.889Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.887Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.887Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.886Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.886Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.886Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494059",
"pageFaults": 0.0,
"pageHits": 63.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.884Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.882Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.882Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2107
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2107",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.882Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2101
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2101",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.882Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2100
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2100",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.882Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat':...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2096
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2096",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.881Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2095
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2095",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.881Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2094
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2094",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.881Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2093
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Raw query results:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2093",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.881Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (o:Organization {tildaid: $org_id})
WHERE o.alias <> ''
RETURN o.alias as alias,
coalesce(o.aiTeammateName, '') as aiTeammateName,
coalesce(o.aiTeammateEmail, '') as aiTeammateEmail
raw payload (15 fields)
{
"allocatedBytes": 328.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "65961572",
"id": "23494058",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (o:Organization {tildaid: $org_id})\n WHERE o.alias \u003c\u003e \u0027\u0027\n RETURN o.alias as alias,\n coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n ",
"queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.879Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE toLower(coalesce(rec.category,'')) = 'quality control'
AND toLower(coalesce(rec.status,'')) <> 'ignored'
AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
WITH w, org, doc, r, rec, act
WITH w, org, doc, r,
COLLECT(DISTINCT {
rec_id: rec.rec_id,
category: rec.category,
status: rec.status,
severity: rec.severity,
explanation:coalesce(rec.data, rec.explanation),
user_action: rec.user_action
}) AS recommendations,
coalesce(doc.rejectReason, '') AS rejectReason,
ANY(x IN COLLECT(rec) WHERE
toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
AND toLower(coalesce(x.severity, '')) <> 'minor'
) AS has_qc_issues,
COLLECT(DISTINCT {
activity_id: act.tildaid,
activity_type: act.activity_type,
createdat: act.createdat
}) AS doc_activities
WITH org,
COLLECT(DISTINCT {
tildaid: doc.tildaid,
fileName: doc.fileName,
contentType: doc.contentType,
direction: coalesce(r.direction, null),
createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
document_family_id: coalesce(r.document_family_id, null),
rejectReason: rejectReason,
recommendations: recommendations,
status: coalesce(r.status,
CASE
WHEN doc.tildaid IS NULL THEN null
WHEN rejectReason <> '' THEN 'Discarded'
WHEN has_qc_issues THEN 'Discarded'
ELSE 'Accepted'
END
),
activities: doc_activities,
sentat: r.sentat
}) AS documents
RETURN org, documents
raw payload (15 fields)
{
"allocatedBytes": 24152.0,
"cpu": 4.0,
"elapsedTimeMs": 4.0,
"executionPlanCacheKeyHash": "49C251C1",
"id": "23494057",
"pageFaults": 0.0,
"pageHits": 4273.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n WITH w, org, doc, r, rec, act\n WITH w, org, doc, r,\n COLLECT(DISTINCT {\n rec_id: rec.rec_id,\n category: rec.category,\n status: rec.status,\n severity: rec.severity,\n explanation:coalesce(rec.data, rec.explanation),\n user_action: rec.user_action\n }) AS recommendations,\n coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n ANY(x IN COLLECT(rec) WHERE\n toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n ) AS has_qc_issues,\n COLLECT(DISTINCT {\n activity_id: act.tildaid,\n activity_type: act.activity_type,\n createdat: act.createdat\n }) AS doc_activities\n WITH org,\n COLLECT(DISTINCT {\n tildaid: doc.tildaid,\n fileName: doc.fileName,\n contentType: doc.contentType,\n direction: coalesce(r.direction, null),\n createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n document_family_id: coalesce(r.document_family_id, null),\n rejectReason: rejectReason,\n recommendations: recommendations,\n status: coalesce(r.status,\n CASE\n WHEN doc.tildaid IS NULL THEN null\n WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n WHEN has_qc_issues THEN \u0027Discarded\u0027\n ELSE \u0027Accepted\u0027\n END\n ),\n activities: doc_activities,\n sentat: r.sentat\n }) AS documents\n RETURN org, documents\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.874Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2068
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2068",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.869Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1957
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1957",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.869Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494056",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.867Z",
"transactionId": 11565807.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1949
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1949",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.864Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.863Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrderActivity.create (id=9288aaed-f9fb-478e-b81a-cfb52334c388) to targets={('WorkOrderActivity', None), ('WorkOrder',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrderActivity.create (id=9288aaed-f9fb-478e-b81a-cfb52334c388) to targets={('WorkOrderActivity', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderActivity', '9288aaed-f9fb-478e-b81a-cfb52334c388')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrderActivity.create (id=9288aaed-f9fb-478e-b81a-cfb52334c388) to targets={(\u0027WorkOrderActivity\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderActivity\u0027, \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.863Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrderActivity -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrderActivity -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrderActivity -\u003e parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.862Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388 payload_keys=['tildaid', 'work_order_id',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388 payload_keys=['tildaid', 'work_order_id', 'user_id', 'activity_type', 'content', 'translations', 'active_language', 'reasoning', 'status', 'source', 'timestamp', 'createdat', 'updatedat', 'processing_status', 'retry_count', 'last_attempt_at', 'message_id', 'from_ai_teammate_email', 'from_ai_teammate_name', 'allowed_actions', 'sender', 'documents', 'content_type', 'body_plain', 'body_html', 'stripped_text', 'stripped_html', 'processedDocIds', 'processedEmailCount', 'activity_contact_list', 'activity_cc_list', 'activity_email_contact_list', 'activity_email_cc_list', 'createdBy', 'sentBy', 'ignoredBy', 'ignoreType', 'questions', 'answers', 'answered_at', 'superseded_by', 'discarded_reason']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388 payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027user_id\u0027, \u0027activity_type\u0027, \u0027content\u0027, \u0027translations\u0027, \u0027active_language\u0027, \u0027reasoning\u0027, \u0027status\u0027, \u0027source\u0027, \u0027timestamp\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027processing_status\u0027, \u0027retry_count\u0027, \u0027last_attempt_at\u0027, \u0027message_id\u0027, \u0027from_ai_teammate_email\u0027, \u0027from_ai_teammate_name\u0027, \u0027allowed_actions\u0027, \u0027sender\u0027, \u0027documents\u0027, \u0027content_type\u0027, \u0027body_plain\u0027, \u0027body_html\u0027, \u0027stripped_text\u0027, \u0027stripped_html\u0027, \u0027processedDocIds\u0027, \u0027processedEmailCount\u0027, \u0027activity_contact_list\u0027, \u0027activity_cc_list\u0027, \u0027activity_email_contact_list\u0027, \u0027activity_email_cc_list\u0027, \u0027createdBy\u0027, \u0027sentBy\u0027, \u0027ignoredBy\u0027, \u0027ignoreType\u0027, \u0027questions\u0027, \u0027answers\u0027, \u0027answered_at\u0027, \u0027superseded_by\u0027, \u0027discarded_reason\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.862Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.861Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'user_id', 'activity_type', 'content', 'translations', 'active_language',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'user_id', 'activity_type', 'content', 'translations', 'active_language', 'reasoning', 'status', 'source', 'timestamp', 'createdat', 'updatedat', 'processing_status', 'retry_count', 'last_attempt_at', 'message_id', 'from_ai_teammate_email', 'from_ai_teammate_name', 'allowed_actions', 'sender', 'documents', 'content_type', 'body_plain', 'body_html', 'stripped_text', 'stripped_html', 'processedDocIds', 'processedEmailCount', 'activity_contact_list', 'activity_cc_list', 'activity_email_contact_list', 'activity_email_cc_list', 'createdBy', 'sentBy', 'ignoredBy', 'ignoreType', 'questions', 'answers', 'answered_at', 'superseded_by', 'discarded_reason'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027user_id\u0027, \u0027activity_type\u0027, \u0027content\u0027, \u0027translations\u0027, \u0027active_language\u0027, \u0027reasoning\u0027, \u0027status\u0027, \u0027source\u0027, \u0027timestamp\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027processing_status\u0027, \u0027retry_count\u0027, \u0027last_attempt_at\u0027, \u0027message_id\u0027, \u0027from_ai_teammate_email\u0027, \u0027from_ai_teammate_name\u0027, \u0027allowed_actions\u0027, \u0027sender\u0027, \u0027documents\u0027, \u0027content_type\u0027, \u0027body_plain\u0027, \u0027body_html\u0027, \u0027stripped_text\u0027, \u0027stripped_html\u0027, \u0027processedDocIds\u0027, \u0027processedEmailCount\u0027, \u0027activity_contact_list\u0027, \u0027activity_cc_list\u0027, \u0027activity_email_contact_list\u0027, \u0027activity_email_cc_list\u0027, \u0027createdBy\u0027, \u0027sentBy\u0027, \u0027ignoredBy\u0027, \u0027ignoreType\u0027, \u0027questions\u0027, \u0027answers\u0027, \u0027answered_at\u0027, \u0027superseded_by\u0027, \u0027discarded_reason\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.860Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrderActivity entity_id=9288aaed-f9fb-478e-b81a-cfb52334c388 operation=create data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrderActivity entity_id=9288aaed-f9fb-478e-b81a-cfb52334c388 operation=create data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrderActivity entity_id=9288aaed-f9fb-478e-b81a-cfb52334c388 operation=create data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.859Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) UNWIND $changelogs AS cl CREATE (c:ChangeLog { ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
UNWIND $changelogs AS cl
CREATE (c:ChangeLog {
tildaid: cl.tildaid, scopeId: $wo_id, category: 'WORKORDERLOG',
type: cl.type, changedBy: cl.changed_by, who: cl.who,
email: cl.email, oldValue: cl.old_value, newValue: cl.new_value,
description: cl.description, operation: cl.operation,
reason: '', blob: cl.blob, role: cl.role, level: cl.level,
holdbitmap: 0, delpending: false, deltimestamp: 0,
createdat: timestamp(), updatedat: timestamp()
})
CREATE (wo)-[:WO_ALL_CHANGELOG]->(c)
raw payload (15 fields)
{
"allocatedBytes": 328.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "C4D81B38",
"id": "23494054",
"pageFaults": 0.0,
"pageHits": 16.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n UNWIND $changelogs AS cl\n CREATE (c:ChangeLog {\n tildaid: cl.tildaid, scopeId: $wo_id, category: \u0027WORKORDERLOG\u0027,\n type: cl.type, changedBy: cl.changed_by, who: cl.who,\n email: cl.email, oldValue: cl.old_value, newValue: cl.new_value,\n description: cl.description, operation: cl.operation,\n reason: \u0027\u0027, blob: cl.blob, role: cl.role, level: cl.level,\n holdbitmap: 0, delpending: false, deltimestamp: 0,\n createdat: timestamp(), updatedat: timestamp()\n })\n CREATE (wo)-[:WO_ALL_CHANGELOG]-\u003e(c)\n ",
"queryParameters": "{wo_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, changelogs: [{role: \u0027\u0027, level: 0, description: \u0027Message sent: \u0027Hi Health Sciences Center Team, This is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for yo...\u0027\u0027, type: \u0027Reminder\u0027, tildaid: \u0027229410e2-0853-46ce-a2f4-7155699dc012\u0027, blob: \u0027{\"entity_id\":\"9288aaed-f9fb-478e-b81a-cfb52334c388\",\"new_content\":\"Hi Health Sciences Center Team, This is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for your help with this submission. What we still need from you Signed Investigator Brochure Acknowledgment for the PI, using the attached template. Signed Protocol Signature Page for the PI, using the attached template. Completed Form FDA 1572 listing the PI and Sub-Investigators and signed by the PI. Signed, dated CVs for the PI and each Sub-Investigator, dated within the last 2 years. Signed Financial Disclosure Forms for the PI and each Sub-Investigator. GCP training certificates for the PI and each Sub-Investigator, with certification or completion dates within the last 2 years. Please send the completed items above when available. Best regards, Teammates Demo\"}\u0027, scope_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, changed_by: \u0027aiteammate\u0027, old_value: \u0027\u0027, operation: \u0027Create\u0027, new_value: \u0027E_SENT\u0027, email: \u0027\u0027, who: \u0027\u0027}]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.832Z",
"transactionId": 11565761.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (d:Document) WHERE d.tildaid IN $doc_ids RETURN d.tildaid as tildaid, d.fileName as...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (d:Document)
WHERE d.tildaid IN $doc_ids
RETURN d.tildaid as tildaid, d.fileName as fileName, d.contentType as contentType
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 4.0,
"elapsedTimeMs": 4.0,
"executionPlanCacheKeyHash": "BD83793B",
"id": "23494053",
"pageFaults": 0.0,
"pageHits": 37.0,
"planning": 4.0,
"query": "\n MATCH (d:Document)\n WHERE d.tildaid IN $doc_ids\n RETURN d.tildaid as tildaid, d.fileName as fileName, d.contentType as contentType\n ",
"queryParameters": "{doc_ids: [\u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.828Z",
"transactionId": 11565761.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant Successfully sent email for activity 9288aaed-f9fb-478e-b81a-cfb52334c388
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:4421
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Successfully sent email for activity 9288aaed-f9fb-478e-b81a-cfb52334c388
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:4421",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "Successfully sent email for activity 9288aaed-f9fb-478e-b81a-cfb52334c388",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.822Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (n:WorkOrderActivity {tildaid: $tildaid}) SET n = $properties RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrderActivity {tildaid: $tildaid})
SET n = $properties
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 692.0,
"cpu": 4.0,
"elapsedTimeMs": 4.0,
"executionPlanCacheKeyHash": "A2E05AF3",
"id": "23494052",
"pageFaults": 0.0,
"pageHits": 13.0,
"planning": 3.0,
"query": "MATCH (n:WorkOrderActivity {tildaid: $tildaid}) SET n = $properties RETURN n",
"queryParameters": "{properties: {body_html: \u003cnull\u003e, holdbitmap: 0, reasoning: \u0027RECURRING due: reminder #2 of 3\u0027, questions: \u003cnull\u003e, answers: \u003cnull\u003e, sender_name: \u003cnull\u003e, source: \u0027reminder\u0027, superseded_by: \u003cnull\u003e, docIds: [\u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027], deltimestamp: 0, from_ai_teammate_email: \[email protected]\u0027, translations: \u003cnull\u003e, retry_count: \u003cnull\u003e, reconcile_source_activity_id: \u003cnull\u003e, processedDocIds: [], processedEmailCount: 0, reconcile_completed_at: \u003cnull\u003e, activity_contact_list: [\[email protected]\u0027], createdat: 1785094696943, original_content: \u0027\u003cdiv\u003e\u003cp\u003eHi Health Sciences Center Team,\u003c/p\u003e\n\u003cp\u003eThis is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for your help with this submission.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat we still need from you\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSigned Investigator Brochure Acknowledgment for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eSigned Protocol Signature Page for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eCompleted Form FDA 1572 listing the PI and Sub-Investigators and signed by the PI.\u003c/li\u003e\n\u003cli\u003eSigned, dated CVs for the PI and each Sub-Investigator, dated within the last 2 years.\u003c/li\u003e\n\u003cli\u003eSigned Financial Disclosure Forms for the PI and each Sub-Investigator.\u003c/li\u003e\n\u003cli\u003eGCP training certificates for the PI and each Sub-Investigator, with certification or completion dates within the last 2 years.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003ePlease send the completed items above when available.\u003c/p\u003e\u003cdiv class=\"email-signature-box\" style=\"margin-top:16px\"\u003e\u003cp\u003eBest regards,\u003cbr\u003eTeammates Demo\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u0027, auto_send_enabled: \u003cnull\u003e, user_id: \u0027work_order_reminder_agent\u0027, sender: \u003cnull\u003e, unsupported_attachment_filenames: \u003cnull\u003e, errors: \u003cnull\u003e, status: \u0027SENT\u0027, attachmentInfo: \u003cnull\u003e, stripped_text: \u003cnull\u003e, origin: \u003cnull\u003e, last_attempt_at: \u003cnull\u003e, activity_cc_list: \u003cnull\u003e, content: \u0027\u003cdiv\u003e\u003cp\u003eHi Health Sciences Center Team,\u003c/p\u003e\n\u003cp\u003eThis is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for your help with this submission.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat we still need from you\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSigned Investigator Brochure Acknowledgment for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eSigned Protocol Signature Page for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eCompleted Form FDA 1572 listing the PI and Sub-Investigators and signed by the PI.\u003c/li\u003e\n\u003cli\u003eSigned, dated CVs for the PI and each Sub-Investigator, dated within the last 2 years.\u003c/li\u003e\n\u003cli\u003eSigned Financial Disclosure Forms for the PI and each Sub-Investigator.\u003c/li\u003e\n\u003cli\u003eGCP training certificates for the PI and each Sub-Investigator, with certification or completion dates within the last 2 years.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003ePlease send the completed items above when available.\u003c/p\u003e\u003cdiv class=\"email-signature-box\" style=\"margin-top:16px\"\u003e\u003cp\u003eBest regards,\u003cbr\u003eTeammates Demo\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u0027, active_language: \u003cnull\u003e, discarded_reason: \u003cnull\u003e, tildaid: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, ignoreType: \u003cnull\u003e, attachment_skip_details: \u003cnull\u003e, delpending: false, post_send_bookkept_at: \u003cnull\u003e, content_type: \u0027text/html\u0027, activity_type: \u0027AI_MSG\u0027, stripped_html: \u003cnull\u003e, processing_status: \u003cnull\u003e, timestamp: 1785094696927, body_plain: \u003cnull\u003e, answered_at: \u003cnull\u003e, message_id: \u0027\[email protected]\u003e\u0027, from_ai_teammate_name: \u0027Teammates Demo\u0027, scope_reduction_resolved_at: \u003cnull\u003e, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, agent_run_completed_at: \u003cnull\u003e, updatedat: 1785094705814}, tildaid: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.820Z",
"transactionId": 11565761.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.816Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.816Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.816Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.815Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.815Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.814Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.813Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.812Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2664",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.808Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Total facts loaded: 4
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Total facts loaded: 4
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2661",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Total facts loaded: 4",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.807Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Facts query result success: True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Facts query result success: True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2645",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Facts query result success: True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.807Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2644",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.807Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 880.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "23494051",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.804Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
"allocatedBytes": 616.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FCAA84A1",
"id": "23494050",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:59744\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.799Z",
"transactionId": 11565806.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
OPTIONAL MATCH (event:Event {tildaid: w.event_id})
RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
COALESCE(site.name, null) AS siteName,
head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
parentCfg.title AS parentTitle,
event.name AS eventLabel
raw payload (15 fields)
{
"allocatedBytes": 18480.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "20D9422C",
"id": "23494049",
"pageFaults": 0.0,
"pageHits": 2461.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $wo})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n COALESCE(site.name, null) AS siteName,\n head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n parentCfg.title AS parentTitle,\n event.name AS eventLabel\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.792Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
WHERE coalesce(t.status, '') <> 'Discarded'
AND coalesce(s.is_optional, false) = false
AND coalesce(s.status, '') <> 'Discarded'
AND (coalesce(s.expects_document, false) = true
OR s.expects_document IS NULL
OR s.placeholder_id IS NOT NULL
OR s.sent_doc_id IS NOT NULL
OR s.received_doc_id IS NOT NULL)
RETURN count(s) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "5FFED4A2",
"id": "23494048",
"pageFaults": 0.0,
"pageHits": 30.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND coalesce(s.is_optional, false) = false\n AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND (coalesce(s.expects_document, false) = true\n OR s.expects_document IS NULL\n OR s.placeholder_id IS NOT NULL\n OR s.sent_doc_id IS NOT NULL\n OR s.received_doc_id IS NOT NULL)\n RETURN count(s) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.786Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 952.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "9031398A",
"id": "23494047",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n RETURN t.status AS status, count(t) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.781Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2323",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.777Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2322",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.777Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2205",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.776Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2204",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.776Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.776Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.776Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.776Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.775Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.775Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.775Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.775Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.775Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.775Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.775Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.774Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.774Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2146
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2146",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.774Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.774Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.774Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.773Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494046",
"pageFaults": 0.0,
"pageHits": 175.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.771Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.768Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.768Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.768Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.768Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.767Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494045",
"pageFaults": 0.0,
"pageHits": 294.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.765Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.761Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.761Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.761Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.761Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.761Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494044",
"pageFaults": 0.0,
"pageHits": 322.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.758Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.755Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.755Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.755Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.755Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.754Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494043",
"pageFaults": 0.0,
"pageHits": 151.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.752Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.749Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.748Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.748Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.748Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.748Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494041",
"pageFaults": 0.0,
"pageHits": 57.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.746Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.743Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.742Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.742Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.742Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.741Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494038",
"pageFaults": 0.0,
"pageHits": 63.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.739Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.736Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.735Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2107
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2107",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.735Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2101
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2101",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.735Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2100
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2100",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.734Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2096
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2096",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents: [{\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.734Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2095
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2095",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.733Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2094
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2094",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.733Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2093
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Raw query results:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2093",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.732Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (o:Organization {tildaid: $org_id})
WHERE o.alias <> ''
RETURN o.alias as alias,
coalesce(o.aiTeammateName, '') as aiTeammateName,
coalesce(o.aiTeammateEmail, '') as aiTeammateEmail
raw payload (15 fields)
{
"allocatedBytes": 328.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "65961572",
"id": "23494037",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (o:Organization {tildaid: $org_id})\n WHERE o.alias \u003c\u003e \u0027\u0027\n RETURN o.alias as alias,\n coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n ",
"queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.730Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE toLower(coalesce(rec.category,'')) = 'quality control'
AND toLower(coalesce(rec.status,'')) <> 'ignored'
AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
WITH w, org, doc, r, rec, act
WITH w, org, doc, r,
COLLECT(DISTINCT {
rec_id: rec.rec_id,
category: rec.category,
status: rec.status,
severity: rec.severity,
explanation:coalesce(rec.data, rec.explanation),
user_action: rec.user_action
}) AS recommendations,
coalesce(doc.rejectReason, '') AS rejectReason,
ANY(x IN COLLECT(rec) WHERE
toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
AND toLower(coalesce(x.severity, '')) <> 'minor'
) AS has_qc_issues,
COLLECT(DISTINCT {
activity_id: act.tildaid,
activity_type: act.activity_type,
createdat: act.createdat
}) AS doc_activities
WITH org,
COLLECT(DISTINCT {
tildaid: doc.tildaid,
fileName: doc.fileName,
contentType: doc.contentType,
direction: coalesce(r.direction, null),
createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
document_family_id: coalesce(r.document_family_id, null),
rejectReason: rejectReason,
recommendations: recommendations,
status: coalesce(r.status,
CASE
WHEN doc.tildaid IS NULL THEN null
WHEN rejectReason <> '' THEN 'Discarded'
WHEN has_qc_issues THEN 'Discarded'
ELSE 'Accepted'
END
),
activities: doc_activities,
sentat: r.sentat
}) AS documents
RETURN org, documents
raw payload (15 fields)
{
"allocatedBytes": 21368.0,
"cpu": 3.0,
"elapsedTimeMs": 3.0,
"executionPlanCacheKeyHash": "49C251C1",
"id": "23494036",
"pageFaults": 0.0,
"pageHits": 4215.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n WITH w, org, doc, r, rec, act\n WITH w, org, doc, r,\n COLLECT(DISTINCT {\n rec_id: rec.rec_id,\n category: rec.category,\n status: rec.status,\n severity: rec.severity,\n explanation:coalesce(rec.data, rec.explanation),\n user_action: rec.user_action\n }) AS recommendations,\n coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n ANY(x IN COLLECT(rec) WHERE\n toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n ) AS has_qc_issues,\n COLLECT(DISTINCT {\n activity_id: act.tildaid,\n activity_type: act.activity_type,\n createdat: act.createdat\n }) AS doc_activities\n WITH org,\n COLLECT(DISTINCT {\n tildaid: doc.tildaid,\n fileName: doc.fileName,\n contentType: doc.contentType,\n direction: coalesce(r.direction, null),\n createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n document_family_id: coalesce(r.document_family_id, null),\n rejectReason: rejectReason,\n recommendations: recommendations,\n status: coalesce(r.status,\n CASE\n WHEN doc.tildaid IS NULL THEN null\n WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n WHEN has_qc_issues THEN \u0027Discarded\u0027\n ELSE \u0027Accepted\u0027\n END\n ),\n activities: doc_activities,\n sentat: r.sentat\n }) AS documents\n RETURN org, documents\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.723Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2068
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2068",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.717Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1957
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1957",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.717Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494035",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.713Z",
"transactionId": 11565805.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1949
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1949",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.710Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.705Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrderDocument.update (id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2) to targets={('WorkOrderDocument', None),...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrderDocument.update (id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2) to targets={('WorkOrderDocument', None), ('WorkOrderDocument', 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrderDocument.update (id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2) to targets={(\u0027WorkOrderDocument\u0027, None), (\u0027WorkOrderDocument\u0027, \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.705Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrderDocument -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrderDocument -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrderDocument -\u003e parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.705Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 payload_keys=['work_order_id', 'tildaid',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 payload_keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType', 'type', 'placeholder_id', 'placeholder_title', 'subtask_id', 'subtask_description', 'subtask_status', 'is_old_version', 'superseded_by_id', 'superseded_by_fileName', 'is_uploaded', 'recommendation_counters', 'collection', 'activity_id', 'activity_type']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 payload_keys=[\u0027work_order_id\u0027, \u0027tildaid\u0027, \u0027fileName\u0027, \u0027direction\u0027, \u0027createdat\u0027, \u0027status\u0027, \u0027sender\u0027, \u0027contentType\u0027, \u0027type\u0027, \u0027placeholder_id\u0027, \u0027placeholder_title\u0027, \u0027subtask_id\u0027, \u0027subtask_description\u0027, \u0027subtask_status\u0027, \u0027is_old_version\u0027, \u0027superseded_by_id\u0027, \u0027superseded_by_fileName\u0027, \u0027is_uploaded\u0027, \u0027recommendation_counters\u0027, \u0027collection\u0027, \u0027activity_id\u0027, \u0027activity_type\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.705Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrderDocument.update id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.703Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType', 'type', 'placeholder_id', 'placeholder_title', 'subtask_id', 'subtask_description', 'subtask_status', 'is_old_version', 'superseded_by_id', 'superseded_by_fileName', 'is_uploaded', 'recommendation_counters', 'collection', 'activity_id', 'activity_type'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027work_order_id\u0027, \u0027tildaid\u0027, \u0027fileName\u0027, \u0027direction\u0027, \u0027createdat\u0027, \u0027status\u0027, \u0027sender\u0027, \u0027contentType\u0027, \u0027type\u0027, \u0027placeholder_id\u0027, \u0027placeholder_title\u0027, \u0027subtask_id\u0027, \u0027subtask_description\u0027, \u0027subtask_status\u0027, \u0027is_old_version\u0027, \u0027superseded_by_id\u0027, \u0027superseded_by_fileName\u0027, \u0027is_uploaded\u0027, \u0027recommendation_counters\u0027, \u0027collection\u0027, \u0027activity_id\u0027, \u0027activity_type\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.702Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.702Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document {tildaid: $document_id}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document {tildaid: $document_id})
OPTIONAL MATCH (a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
WITH d, r, collect(a) AS acts
WITH d, r,
head([x IN acts WHERE coalesce(x.sender,'') <> '' | x.sender]) AS sender_value
OPTIONAL MATCH (d)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE rec.category IS NOT NULL AND rec.category <> ''
WITH d, r, sender_value,
collect({category: rec.category, status: rec.status}) AS raw_recs
RETURN d.tildaid AS tildaid, d.fileName AS fileName, d.contentType AS contentType,
r.direction AS direction,
coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0) AS createdat,
r.status AS status,
sender_value AS sender,
r.sentat AS sentat,
raw_recs AS raw_recommendation_data
raw payload (15 fields)
{
"allocatedBytes": 11344.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "2BF54A8D",
"id": "23494034",
"pageFaults": 0.0,
"pageHits": 1826.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document {tildaid: $document_id})\n OPTIONAL MATCH (a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n WITH d, r, collect(a) AS acts\n WITH d, r,\n head([x IN acts WHERE coalesce(x.sender,\u0027\u0027) \u003c\u003e \u0027\u0027 | x.sender]) AS sender_value\n OPTIONAL MATCH (d)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE rec.category IS NOT NULL AND rec.category \u003c\u003e \u0027\u0027\n WITH d, r, sender_value,\n collect({category: rec.category, status: rec.status}) AS raw_recs\n RETURN d.tildaid AS tildaid, d.fileName AS fileName, d.contentType AS contentType,\n r.direction AS direction,\n coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0) AS createdat,\n r.status AS status,\n sender_value AS sender,\n r.sentat AS sentat,\n raw_recs AS raw_recommendation_data\n ",
"queryParameters": "{document_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.700Z",
"transactionId": 11565761.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.698Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.697Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.697Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.697Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.697Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.695Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.694Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.693Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2664",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.689Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Total facts loaded: 4
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Total facts loaded: 4
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2661",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Total facts loaded: 4",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.689Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Facts query result success: True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Facts query result success: True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2645",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Facts query result success: True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.688Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2644",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.688Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 880.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "23494033",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.685Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
"allocatedBytes": 616.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FCAA84A1",
"id": "23494032",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:59744\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.679Z",
"transactionId": 11565804.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
OPTIONAL MATCH (event:Event {tildaid: w.event_id})
RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
COALESCE(site.name, null) AS siteName,
head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
parentCfg.title AS parentTitle,
event.name AS eventLabel
raw payload (15 fields)
{
"allocatedBytes": 18480.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "20D9422C",
"id": "23494031",
"pageFaults": 0.0,
"pageHits": 2461.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $wo})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n COALESCE(site.name, null) AS siteName,\n head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n parentCfg.title AS parentTitle,\n event.name AS eventLabel\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.673Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
WHERE coalesce(t.status, '') <> 'Discarded'
AND coalesce(s.is_optional, false) = false
AND coalesce(s.status, '') <> 'Discarded'
AND (coalesce(s.expects_document, false) = true
OR s.expects_document IS NULL
OR s.placeholder_id IS NOT NULL
OR s.sent_doc_id IS NOT NULL
OR s.received_doc_id IS NOT NULL)
RETURN count(s) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "5FFED4A2",
"id": "23494030",
"pageFaults": 0.0,
"pageHits": 30.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND coalesce(s.is_optional, false) = false\n AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND (coalesce(s.expects_document, false) = true\n OR s.expects_document IS NULL\n OR s.placeholder_id IS NOT NULL\n OR s.sent_doc_id IS NOT NULL\n OR s.received_doc_id IS NOT NULL)\n RETURN count(s) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.666Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 952.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "9031398A",
"id": "23494029",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n RETURN t.status AS status, count(t) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.662Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2323",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.659Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2322",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.659Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2205",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.658Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2204",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.658Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.658Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.658Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.658Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.657Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.657Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.657Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.657Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.656Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.656Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.656Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.655Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.655Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2146
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2146",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.655Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.655Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.655Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.654Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494028",
"pageFaults": 0.0,
"pageHits": 175.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.652Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.649Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.649Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.648Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.648Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.648Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494027",
"pageFaults": 0.0,
"pageHits": 294.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.645Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.642Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.642Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.642Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.641Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.641Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494026",
"pageFaults": 0.0,
"pageHits": 322.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.639Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.635Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.635Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.635Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.635Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.634Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494025",
"pageFaults": 0.0,
"pageHits": 151.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.632Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.629Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.629Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.629Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.629Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.628Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494024",
"pageFaults": 0.0,
"pageHits": 57.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.626Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.623Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.623Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.623Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.623Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.623Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494023",
"pageFaults": 0.0,
"pageHits": 63.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.621Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.618Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.618Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2107
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2107",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.617Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2101
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2101",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.617Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2100
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2100",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.617Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2096
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2096",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents: [{\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.617Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2095
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2095",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.616Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2094
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2094",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.616Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2093
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Raw query results:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2093",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.616Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (o:Organization {tildaid: $org_id})
WHERE o.alias <> ''
RETURN o.alias as alias,
coalesce(o.aiTeammateName, '') as aiTeammateName,
coalesce(o.aiTeammateEmail, '') as aiTeammateEmail
raw payload (15 fields)
{
"allocatedBytes": 328.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "65961572",
"id": "23494021",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (o:Organization {tildaid: $org_id})\n WHERE o.alias \u003c\u003e \u0027\u0027\n RETURN o.alias as alias,\n coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n ",
"queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.613Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE toLower(coalesce(rec.category,'')) = 'quality control'
AND toLower(coalesce(rec.status,'')) <> 'ignored'
AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
WITH w, org, doc, r, rec, act
WITH w, org, doc, r,
COLLECT(DISTINCT {
rec_id: rec.rec_id,
category: rec.category,
status: rec.status,
severity: rec.severity,
explanation:coalesce(rec.data, rec.explanation),
user_action: rec.user_action
}) AS recommendations,
coalesce(doc.rejectReason, '') AS rejectReason,
ANY(x IN COLLECT(rec) WHERE
toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
AND toLower(coalesce(x.severity, '')) <> 'minor'
) AS has_qc_issues,
COLLECT(DISTINCT {
activity_id: act.tildaid,
activity_type: act.activity_type,
createdat: act.createdat
}) AS doc_activities
WITH org,
COLLECT(DISTINCT {
tildaid: doc.tildaid,
fileName: doc.fileName,
contentType: doc.contentType,
direction: coalesce(r.direction, null),
createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
document_family_id: coalesce(r.document_family_id, null),
rejectReason: rejectReason,
recommendations: recommendations,
status: coalesce(r.status,
CASE
WHEN doc.tildaid IS NULL THEN null
WHEN rejectReason <> '' THEN 'Discarded'
WHEN has_qc_issues THEN 'Discarded'
ELSE 'Accepted'
END
),
activities: doc_activities,
sentat: r.sentat
}) AS documents
RETURN org, documents
raw payload (15 fields)
{
"allocatedBytes": 21368.0,
"cpu": 4.0,
"elapsedTimeMs": 4.0,
"executionPlanCacheKeyHash": "49C251C1",
"id": "23494019",
"pageFaults": 0.0,
"pageHits": 4215.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n WITH w, org, doc, r, rec, act\n WITH w, org, doc, r,\n COLLECT(DISTINCT {\n rec_id: rec.rec_id,\n category: rec.category,\n status: rec.status,\n severity: rec.severity,\n explanation:coalesce(rec.data, rec.explanation),\n user_action: rec.user_action\n }) AS recommendations,\n coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n ANY(x IN COLLECT(rec) WHERE\n toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n ) AS has_qc_issues,\n COLLECT(DISTINCT {\n activity_id: act.tildaid,\n activity_type: act.activity_type,\n createdat: act.createdat\n }) AS doc_activities\n WITH org,\n COLLECT(DISTINCT {\n tildaid: doc.tildaid,\n fileName: doc.fileName,\n contentType: doc.contentType,\n direction: coalesce(r.direction, null),\n createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n document_family_id: coalesce(r.document_family_id, null),\n rejectReason: rejectReason,\n recommendations: recommendations,\n status: coalesce(r.status,\n CASE\n WHEN doc.tildaid IS NULL THEN null\n WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n WHEN has_qc_issues THEN \u0027Discarded\u0027\n ELSE \u0027Accepted\u0027\n END\n ),\n activities: doc_activities,\n sentat: r.sentat\n }) AS documents\n RETURN org, documents\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.606Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2068
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2068",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.598Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1957
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1957",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.598Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494018",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.594Z",
"transactionId": 11565803.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1949
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1949",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.590Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.586Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrderDocument.update (id=b6d551f1-dab6-49bc-9e25-37ea38258bf5) to targets={('WorkOrderDocument',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrderDocument.update (id=b6d551f1-dab6-49bc-9e25-37ea38258bf5) to targets={('WorkOrderDocument', 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'), ('WorkOrderDocument', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrderDocument.update (id=b6d551f1-dab6-49bc-9e25-37ea38258bf5) to targets={(\u0027WorkOrderDocument\u0027, \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027), (\u0027WorkOrderDocument\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.586Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrderDocument -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrderDocument -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrderDocument -\u003e parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.585Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 payload_keys=['work_order_id', 'tildaid',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 payload_keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType', 'type', 'placeholder_id', 'placeholder_title', 'subtask_id', 'subtask_description', 'subtask_status', 'is_old_version', 'superseded_by_id', 'superseded_by_fileName', 'is_uploaded', 'recommendation_counters', 'collection', 'activity_id', 'activity_type']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 payload_keys=[\u0027work_order_id\u0027, \u0027tildaid\u0027, \u0027fileName\u0027, \u0027direction\u0027, \u0027createdat\u0027, \u0027status\u0027, \u0027sender\u0027, \u0027contentType\u0027, \u0027type\u0027, \u0027placeholder_id\u0027, \u0027placeholder_title\u0027, \u0027subtask_id\u0027, \u0027subtask_description\u0027, \u0027subtask_status\u0027, \u0027is_old_version\u0027, \u0027superseded_by_id\u0027, \u0027superseded_by_fileName\u0027, \u0027is_uploaded\u0027, \u0027recommendation_counters\u0027, \u0027collection\u0027, \u0027activity_id\u0027, \u0027activity_type\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.585Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrderDocument.update id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.584Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType', 'type', 'placeholder_id', 'placeholder_title', 'subtask_id', 'subtask_description', 'subtask_status', 'is_old_version', 'superseded_by_id', 'superseded_by_fileName', 'is_uploaded', 'recommendation_counters', 'collection', 'activity_id', 'activity_type'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027work_order_id\u0027, \u0027tildaid\u0027, \u0027fileName\u0027, \u0027direction\u0027, \u0027createdat\u0027, \u0027status\u0027, \u0027sender\u0027, \u0027contentType\u0027, \u0027type\u0027, \u0027placeholder_id\u0027, \u0027placeholder_title\u0027, \u0027subtask_id\u0027, \u0027subtask_description\u0027, \u0027subtask_status\u0027, \u0027is_old_version\u0027, \u0027superseded_by_id\u0027, \u0027superseded_by_fileName\u0027, \u0027is_uploaded\u0027, \u0027recommendation_counters\u0027, \u0027collection\u0027, \u0027activity_id\u0027, \u0027activity_type\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.583Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.583Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document {tildaid: $document_id}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document {tildaid: $document_id})
OPTIONAL MATCH (a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
WITH d, r, collect(a) AS acts
WITH d, r,
head([x IN acts WHERE coalesce(x.sender,'') <> '' | x.sender]) AS sender_value
OPTIONAL MATCH (d)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE rec.category IS NOT NULL AND rec.category <> ''
WITH d, r, sender_value,
collect({category: rec.category, status: rec.status}) AS raw_recs
RETURN d.tildaid AS tildaid, d.fileName AS fileName, d.contentType AS contentType,
r.direction AS direction,
coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0) AS createdat,
r.status AS status,
sender_value AS sender,
r.sentat AS sentat,
raw_recs AS raw_recommendation_data
raw payload (15 fields)
{
"allocatedBytes": 11488.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "2BF54A8D",
"id": "23494017",
"pageFaults": 0.0,
"pageHits": 1852.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document {tildaid: $document_id})\n OPTIONAL MATCH (a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n WITH d, r, collect(a) AS acts\n WITH d, r,\n head([x IN acts WHERE coalesce(x.sender,\u0027\u0027) \u003c\u003e \u0027\u0027 | x.sender]) AS sender_value\n OPTIONAL MATCH (d)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE rec.category IS NOT NULL AND rec.category \u003c\u003e \u0027\u0027\n WITH d, r, sender_value,\n collect({category: rec.category, status: rec.status}) AS raw_recs\n RETURN d.tildaid AS tildaid, d.fileName AS fileName, d.contentType AS contentType,\n r.direction AS direction,\n coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0) AS createdat,\n r.status AS status,\n sender_value AS sender,\n r.sentat AS sentat,\n raw_recs AS raw_recommendation_data\n ",
"queryParameters": "{document_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.581Z",
"transactionId": 11565761.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.579Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.579Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.579Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.578Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.578Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.577Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.576Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.575Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2664",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.572Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Total facts loaded: 4
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Total facts loaded: 4
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2661",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Total facts loaded: 4",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.571Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Facts query result success: True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Facts query result success: True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2645",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Facts query result success: True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.571Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2644",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.571Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 880.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "23494015",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.568Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
"allocatedBytes": 616.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FCAA84A1",
"id": "23494014",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:59744\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.562Z",
"transactionId": 11565801.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
OPTIONAL MATCH (event:Event {tildaid: w.event_id})
RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
COALESCE(site.name, null) AS siteName,
head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
parentCfg.title AS parentTitle,
event.name AS eventLabel
raw payload (15 fields)
{
"allocatedBytes": 18480.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "20D9422C",
"id": "23494012",
"pageFaults": 0.0,
"pageHits": 2461.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $wo})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n COALESCE(site.name, null) AS siteName,\n head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n parentCfg.title AS parentTitle,\n event.name AS eventLabel\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.555Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
WHERE coalesce(t.status, '') <> 'Discarded'
AND coalesce(s.is_optional, false) = false
AND coalesce(s.status, '') <> 'Discarded'
AND (coalesce(s.expects_document, false) = true
OR s.expects_document IS NULL
OR s.placeholder_id IS NOT NULL
OR s.sent_doc_id IS NOT NULL
OR s.received_doc_id IS NOT NULL)
RETURN count(s) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "5FFED4A2",
"id": "23494011",
"pageFaults": 0.0,
"pageHits": 30.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND coalesce(s.is_optional, false) = false\n AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND (coalesce(s.expects_document, false) = true\n OR s.expects_document IS NULL\n OR s.placeholder_id IS NOT NULL\n OR s.sent_doc_id IS NOT NULL\n OR s.received_doc_id IS NOT NULL)\n RETURN count(s) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.548Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 952.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "9031398A",
"id": "23494010",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n RETURN t.status AS status, count(t) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.544Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2323",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.541Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2322",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.541Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2205",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.541Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2204",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.540Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.539Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.539Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.539Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.539Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.539Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2146
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2146",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.538Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.538Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.538Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.538Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494009",
"pageFaults": 0.0,
"pageHits": 175.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.535Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.532Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.532Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.532Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.532Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.532Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494008",
"pageFaults": 0.0,
"pageHits": 294.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.530Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.527Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.527Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.526Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.526Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.526Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494007",
"pageFaults": 0.0,
"pageHits": 322.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.524Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.521Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.521Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.521Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.520Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.520Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494006",
"pageFaults": 0.0,
"pageHits": 151.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.518Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.515Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.515Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.515Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.515Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.514Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494005",
"pageFaults": 0.0,
"pageHits": 57.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.512Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.509Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.509Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2133",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.509Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2127",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.509Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
"caller": "db/document_repository.py:113",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.509Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"})
WHERE tmf.level = 0
MATCH (d:Document {tildaid: $doc_id})
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
"allocatedBytes": 12400.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "736B83B4",
"id": "23494004",
"pageFaults": 0.0,
"pageHits": 63.0,
"planning": 0.0,
"query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
"queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.507Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/document_repository.py:89",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.504Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2122",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.503Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2107
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2107",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.503Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2101
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2101",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.503Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2100
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2100",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.503Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2096
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents: [{'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'rejectReason': '', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'recommendations': [{'severity': None, 'user_action': None, 'category': None, 'explanation': None, 'rec_id': None, 'status': None}], 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2096",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents: [{\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027rejectReason\u0027: \u0027\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027recommendations\u0027: [{\u0027severity\u0027: None, \u0027user_action\u0027: None, \u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027status\u0027: None}], \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.503Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Raw documents count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2095
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Raw documents count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2095",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Raw documents count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.502Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2094
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
- Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2094",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.502Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2093
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Raw query results:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2093",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.502Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (o:Organization {tildaid: $org_id})
WHERE o.alias <> ''
RETURN o.alias as alias,
coalesce(o.aiTeammateName, '') as aiTeammateName,
coalesce(o.aiTeammateEmail, '') as aiTeammateEmail
raw payload (15 fields)
{
"allocatedBytes": 328.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "65961572",
"id": "23494003",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (o:Organization {tildaid: $org_id})\n WHERE o.alias \u003c\u003e \u0027\u0027\n RETURN o.alias as alias,\n coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n ",
"queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.500Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE toLower(coalesce(rec.category,'')) = 'quality control'
AND toLower(coalesce(rec.status,'')) <> 'ignored'
AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
WITH w, org, doc, r, rec, act
WITH w, org, doc, r,
COLLECT(DISTINCT {
rec_id: rec.rec_id,
category: rec.category,
status: rec.status,
severity: rec.severity,
explanation:coalesce(rec.data, rec.explanation),
user_action: rec.user_action
}) AS recommendations,
coalesce(doc.rejectReason, '') AS rejectReason,
ANY(x IN COLLECT(rec) WHERE
toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
AND toLower(coalesce(x.severity, '')) <> 'minor'
) AS has_qc_issues,
COLLECT(DISTINCT {
activity_id: act.tildaid,
activity_type: act.activity_type,
createdat: act.createdat
}) AS doc_activities
WITH org,
COLLECT(DISTINCT {
tildaid: doc.tildaid,
fileName: doc.fileName,
contentType: doc.contentType,
direction: coalesce(r.direction, null),
createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
document_family_id: coalesce(r.document_family_id, null),
rejectReason: rejectReason,
recommendations: recommendations,
status: coalesce(r.status,
CASE
WHEN doc.tildaid IS NULL THEN null
WHEN rejectReason <> '' THEN 'Discarded'
WHEN has_qc_issues THEN 'Discarded'
ELSE 'Accepted'
END
),
activities: doc_activities,
sentat: r.sentat
}) AS documents
RETURN org, documents
raw payload (15 fields)
{
"allocatedBytes": 21368.0,
"cpu": 3.0,
"elapsedTimeMs": 3.0,
"executionPlanCacheKeyHash": "49C251C1",
"id": "23494002",
"pageFaults": 0.0,
"pageHits": 4215.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n WITH w, org, doc, r, rec, act\n WITH w, org, doc, r,\n COLLECT(DISTINCT {\n rec_id: rec.rec_id,\n category: rec.category,\n status: rec.status,\n severity: rec.severity,\n explanation:coalesce(rec.data, rec.explanation),\n user_action: rec.user_action\n }) AS recommendations,\n coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n ANY(x IN COLLECT(rec) WHERE\n toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n ) AS has_qc_issues,\n COLLECT(DISTINCT {\n activity_id: act.tildaid,\n activity_type: act.activity_type,\n createdat: act.createdat\n }) AS doc_activities\n WITH org,\n COLLECT(DISTINCT {\n tildaid: doc.tildaid,\n fileName: doc.fileName,\n contentType: doc.contentType,\n direction: coalesce(r.direction, null),\n createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n document_family_id: coalesce(r.document_family_id, null),\n rejectReason: rejectReason,\n recommendations: recommendations,\n status: coalesce(r.status,\n CASE\n WHEN doc.tildaid IS NULL THEN null\n WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n WHEN has_qc_issues THEN \u0027Discarded\u0027\n ELSE \u0027Accepted\u0027\n END\n ),\n activities: doc_activities,\n sentat: r.sentat\n }) AS documents\n RETURN org, documents\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.493Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2068
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2068",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.487Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1957
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1957",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.487Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "23494001",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.484Z",
"transactionId": 11565800.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1949
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:1949",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.481Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.478Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrderDocument.update (id=5b3d18b6-787c-4816-9058-89eb2ace1257) to targets={('WorkOrderDocument', None), ('WorkOrder',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrderDocument.update (id=5b3d18b6-787c-4816-9058-89eb2ace1257) to targets={('WorkOrderDocument', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderDocument', '5b3d18b6-787c-4816-9058-89eb2ace1257')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrderDocument.update (id=5b3d18b6-787c-4816-9058-89eb2ace1257) to targets={(\u0027WorkOrderDocument\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderDocument\u0027, \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.477Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrderDocument -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrderDocument -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrderDocument -\u003e parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.477Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257 payload_keys=['work_order_id', 'tildaid',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257 payload_keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType', 'type', 'placeholder_id', 'placeholder_title', 'subtask_id', 'subtask_description', 'subtask_status', 'is_old_version', 'superseded_by_id', 'superseded_by_fileName', 'is_uploaded', 'recommendation_counters', 'collection', 'activity_id', 'activity_type']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257 payload_keys=[\u0027work_order_id\u0027, \u0027tildaid\u0027, \u0027fileName\u0027, \u0027direction\u0027, \u0027createdat\u0027, \u0027status\u0027, \u0027sender\u0027, \u0027contentType\u0027, \u0027type\u0027, \u0027placeholder_id\u0027, \u0027placeholder_title\u0027, \u0027subtask_id\u0027, \u0027subtask_description\u0027, \u0027subtask_status\u0027, \u0027is_old_version\u0027, \u0027superseded_by_id\u0027, \u0027superseded_by_fileName\u0027, \u0027is_uploaded\u0027, \u0027recommendation_counters\u0027, \u0027collection\u0027, \u0027activity_id\u0027, \u0027activity_type\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.477Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrderDocument.update id=5b3d18b6-787c-4816-9058-89eb2ace1257",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.476Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['work_order_id', 'tildaid', 'fileName', 'direction', 'createdat', 'status', 'sender', 'contentType', 'type', 'placeholder_id', 'placeholder_title', 'subtask_id', 'subtask_description', 'subtask_status', 'is_old_version', 'superseded_by_id', 'superseded_by_fileName', 'is_uploaded', 'recommendation_counters', 'collection', 'activity_id', 'activity_type'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027work_order_id\u0027, \u0027tildaid\u0027, \u0027fileName\u0027, \u0027direction\u0027, \u0027createdat\u0027, \u0027status\u0027, \u0027sender\u0027, \u0027contentType\u0027, \u0027type\u0027, \u0027placeholder_id\u0027, \u0027placeholder_title\u0027, \u0027subtask_id\u0027, \u0027subtask_description\u0027, \u0027subtask_status\u0027, \u0027is_old_version\u0027, \u0027superseded_by_id\u0027, \u0027superseded_by_fileName\u0027, \u0027is_uploaded\u0027, \u0027recommendation_counters\u0027, \u0027collection\u0027, \u0027activity_id\u0027, \u0027activity_type\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.475Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=5b3d18b6-787c-4816-9058-89eb2ace1257 operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=5b3d18b6-787c-4816-9058-89eb2ace1257 operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrderDocument entity_id=5b3d18b6-787c-4816-9058-89eb2ace1257 operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.475Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document {tildaid: $document_id}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document {tildaid: $document_id})
OPTIONAL MATCH (a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
WITH d, r, collect(a) AS acts
WITH d, r,
head([x IN acts WHERE coalesce(x.sender,'') <> '' | x.sender]) AS sender_value
OPTIONAL MATCH (d)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
WHERE rec.category IS NOT NULL AND rec.category <> ''
WITH d, r, sender_value,
collect({category: rec.category, status: rec.status}) AS raw_recs
RETURN d.tildaid AS tildaid, d.fileName AS fileName, d.contentType AS contentType,
r.direction AS direction,
coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0) AS createdat,
r.status AS status,
sender_value AS sender,
r.sentat AS sentat,
raw_recs AS raw_recommendation_data
raw payload (15 fields)
{
"allocatedBytes": 11392.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "2BF54A8D",
"id": "23494000",
"pageFaults": 0.0,
"pageHits": 1814.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document {tildaid: $document_id})\n OPTIONAL MATCH (a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n WITH d, r, collect(a) AS acts\n WITH d, r,\n head([x IN acts WHERE coalesce(x.sender,\u0027\u0027) \u003c\u003e \u0027\u0027 | x.sender]) AS sender_value\n OPTIONAL MATCH (d)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n WHERE rec.category IS NOT NULL AND rec.category \u003c\u003e \u0027\u0027\n WITH d, r, sender_value,\n collect({category: rec.category, status: rec.status}) AS raw_recs\n RETURN d.tildaid AS tildaid, d.fileName AS fileName, d.contentType AS contentType,\n r.direction AS direction,\n coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0) AS createdat,\n r.status AS status,\n sender_value AS sender,\n r.sentat AS sentat,\n raw_recs AS raw_recommendation_data\n ",
"queryParameters": "{document_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.473Z",
"transactionId": 11565761.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:473",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.471Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:371",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.471Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.470Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5
raw payload (8 fields)
{
"caller": "tilda_stream/hierarchy.py:74",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.470Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
"caller": "tilda_stream/manager.py:346",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.470Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1643",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.469Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1624",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.468Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict
raw payload (8 fields)
{
"caller": "api/work_order_service.py:1541",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.467Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2664",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.464Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Total facts loaded: 4
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Total facts loaded: 4
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2661",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Total facts loaded: 4",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.464Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant Facts query result success: True
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
Facts query result success: True
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2645",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": " Facts query result success: True",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.464Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2644",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.464Z",
"version": "unknown"
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 880.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "23493999",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.460Z",
"transactionId": 11565798.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
"allocatedBytes": 616.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FCAA84A1",
"id": "23493998",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:59744\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-26T19:38:25.455Z",
"transactionId": 11565799.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
OPTIONAL MATCH (event:Event {tildaid: w.event_id})
RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
COALESCE(site.name, null) AS siteName,
head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
parentCfg.title AS parentTitle,
event.name AS eventLabel
raw payload (15 fields)
{
"allocatedBytes": 18480.0,
"cpu": 2.0,
"elapsedTimeMs": 2.0,
"executionPlanCacheKeyHash": "20D9422C",
"id": "23493997",
"pageFaults": 0.0,
"pageHits": 2461.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $wo})\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n COALESCE(site.name, null) AS siteName,\n head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n parentCfg.title AS parentTitle,\n event.name AS eventLabel\n ",
"queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.448Z",
"transactionId": 11565798.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
WHERE coalesce(t.status, '') <> 'Discarded'
AND coalesce(s.is_optional, false) = false
AND coalesce(s.status, '') <> 'Discarded'
AND (coalesce(s.expects_document, false) = true
OR s.expects_document IS NULL
OR s.placeholder_id IS NOT NULL
OR s.sent_doc_id IS NOT NULL
OR s.received_doc_id IS NOT NULL)
RETURN count(s) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "5FFED4A2",
"id": "23493996",
"pageFaults": 0.0,
"pageHits": 30.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND coalesce(s.is_optional, false) = false\n AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n AND (coalesce(s.expects_document, false) = true\n OR s.expects_document IS NULL\n OR s.placeholder_id IS NOT NULL\n OR s.sent_doc_id IS NOT NULL\n OR s.received_doc_id IS NOT NULL)\n RETURN count(s) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.441Z",
"transactionId": 11565798.0,
"waiting": 0.0
}5h ago INFO virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 19:38:25 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
"allocatedBytes": 952.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "9031398A",
"id": "23493995",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n RETURN t.status AS status, count(t) AS cnt\n ",
"queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-26T19:38:25.436Z",
"transactionId": 11565798.0,
"waiting": 0.0
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01...
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'createdat': 1773221780164, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'createdat': 1773221779156, 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'createdat': 1773221777799, 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'createdat': 1773221777755, 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'createdat': 1773221777477, 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'createdat': 1773221777455, 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'createdat': 1784921829356, 'activity_type': 'AI_MSG'}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'createdat': 1785008284383, 'activity_type': 'AI_MSG'}], 'sentat': 1785008290225, 'contentType': 'application/pdf', 'direction': 'SENT', 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2323",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027createdat\u0027: 1773221780164, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027createdat\u0027: 1773221779156, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027createdat\u0027: 1773221777799, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027createdat\u0027: 1773221777755, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027createdat\u0027: 1773221777477, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027createdat\u0027: 1773221777455, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027createdat\u0027: 1784921829356, \u0027activity_type\u0027: \u0027AI_MSG\u0027}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027createdat\u0027: 1785008284383, \u0027activity_type\u0027: \u0027AI_MSG\u0027}], \u0027sentat\u0027: 1785008290225, \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027direction\u0027: \u0027SENT\u0027, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.434Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2322",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2205",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2204",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2202",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.433Z",
"version": "unknown"
}5h ago DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 19:38:25 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace5aea4de6c2ca41da518cd3cfa6e6d8a7
spanf94f511e2638e483
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
"caller": "db/work_order_repository.py:2172",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
"org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
"service": "virtual-assistant",
"timestamp": "2026-07-26T19:38:25.432Z",
"version": "unknown"
}These are every log line belonging to this endpoint's most recent traces (grouped by the shared trace id), newest first. Expand a row to open its full trace flow or jump to the Logs Explorer.