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13s ago2026-07-27 01:11:00 UTC DEBUG virtual-assistant [reminder] wo=459d96bc-1b9a-484f-9978-2bca4901ff59 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:11:00 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=459d96bc-1b9a-484f-9978-2bca4901ff59 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=459d96bc-1b9a-484f-9978-2bca4901ff59 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:11:00.018Z",
"version": "unknown"
}13s ago2026-07-27 01:11:00 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:11:00 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933414",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027459d96bc-1b9a-484f-9978-2bca4901ff59\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:11:00.013Z",
"transactionId": 12132880.0,
"waiting": 0.0
}13s ago2026-07-27 01:11:00 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:11:00 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933410",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027459d96bc-1b9a-484f-9978-2bca4901ff59\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:11:00.001Z",
"transactionId": 12132879.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933409",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027459d96bc-1b9a-484f-9978-2bca4901ff59\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.996Z",
"transactionId": 12132879.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933408",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027459d96bc-1b9a-484f-9978-2bca4901ff59\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.984Z",
"transactionId": 12132878.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933407",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027459d96bc-1b9a-484f-9978-2bca4901ff59\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.969Z",
"transactionId": 12132877.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 459d96bc-1b9a-484f-9978-2bca4901ff59
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 459d96bc-1b9a-484f-9978-2bca4901ff59
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 459d96bc-1b9a-484f-9978-2bca4901ff59",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.962Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 459d96bc-1b9a-484f-9978-2bca4901ff59
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 459d96bc-1b9a-484f-9978-2bca4901ff59
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 459d96bc-1b9a-484f-9978-2bca4901ff59",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.962Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=6758e72c-0912-413a-96ec-b281e90faecf no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=6758e72c-0912-413a-96ec-b281e90faecf no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=6758e72c-0912-413a-96ec-b281e90faecf no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.962Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933406",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00276758e72c-0912-413a-96ec-b281e90faecf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.957Z",
"transactionId": 12132876.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933405",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00276758e72c-0912-413a-96ec-b281e90faecf\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.945Z",
"transactionId": 12132875.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933403",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00276758e72c-0912-413a-96ec-b281e90faecf\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.940Z",
"transactionId": 12132875.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933402",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00276758e72c-0912-413a-96ec-b281e90faecf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.927Z",
"transactionId": 12132874.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933401",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00276758e72c-0912-413a-96ec-b281e90faecf\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.914Z",
"transactionId": 12132873.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 6758e72c-0912-413a-96ec-b281e90faecf
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 6758e72c-0912-413a-96ec-b281e90faecf
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 6758e72c-0912-413a-96ec-b281e90faecf",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.906Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 6758e72c-0912-413a-96ec-b281e90faecf
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 6758e72c-0912-413a-96ec-b281e90faecf
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 6758e72c-0912-413a-96ec-b281e90faecf",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.906Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=1ba42cd0-cb8c-4bcf-8890-c5d04fccab90 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=1ba42cd0-cb8c-4bcf-8890-c5d04fccab90 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=1ba42cd0-cb8c-4bcf-8890-c5d04fccab90 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.906Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933400",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00271ba42cd0-cb8c-4bcf-8890-c5d04fccab90\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.901Z",
"transactionId": 12132872.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933399",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00271ba42cd0-cb8c-4bcf-8890-c5d04fccab90\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.888Z",
"transactionId": 12132871.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933398",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00271ba42cd0-cb8c-4bcf-8890-c5d04fccab90\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.883Z",
"transactionId": 12132871.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933397",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00271ba42cd0-cb8c-4bcf-8890-c5d04fccab90\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.871Z",
"transactionId": 12132870.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933396",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00271ba42cd0-cb8c-4bcf-8890-c5d04fccab90\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.858Z",
"transactionId": 12132869.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 1ba42cd0-cb8c-4bcf-8890-c5d04fccab90
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 1ba42cd0-cb8c-4bcf-8890-c5d04fccab90
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 1ba42cd0-cb8c-4bcf-8890-c5d04fccab90",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.852Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 1ba42cd0-cb8c-4bcf-8890-c5d04fccab90
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 1ba42cd0-cb8c-4bcf-8890-c5d04fccab90
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 1ba42cd0-cb8c-4bcf-8890-c5d04fccab90",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.851Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=7366d22f-e8b6-4350-a6d7-fd70033ef7a3 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=7366d22f-e8b6-4350-a6d7-fd70033ef7a3 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=7366d22f-e8b6-4350-a6d7-fd70033ef7a3 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.851Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933395",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00277366d22f-e8b6-4350-a6d7-fd70033ef7a3\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.846Z",
"transactionId": 12132868.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933394",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00277366d22f-e8b6-4350-a6d7-fd70033ef7a3\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.834Z",
"transactionId": 12132867.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933393",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00277366d22f-e8b6-4350-a6d7-fd70033ef7a3\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.829Z",
"transactionId": 12132867.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933392",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00277366d22f-e8b6-4350-a6d7-fd70033ef7a3\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.817Z",
"transactionId": 12132866.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933391",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00277366d22f-e8b6-4350-a6d7-fd70033ef7a3\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.804Z",
"transactionId": 12132865.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 7366d22f-e8b6-4350-a6d7-fd70033ef7a3
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 7366d22f-e8b6-4350-a6d7-fd70033ef7a3
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 7366d22f-e8b6-4350-a6d7-fd70033ef7a3",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.797Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 7366d22f-e8b6-4350-a6d7-fd70033ef7a3
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 7366d22f-e8b6-4350-a6d7-fd70033ef7a3
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 7366d22f-e8b6-4350-a6d7-fd70033ef7a3",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.797Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=45f1353d-8707-471a-9d93-350242ac6db0 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=45f1353d-8707-471a-9d93-350242ac6db0 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=45f1353d-8707-471a-9d93-350242ac6db0 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.797Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933390",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002745f1353d-8707-471a-9d93-350242ac6db0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.791Z",
"transactionId": 12132864.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933389",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002745f1353d-8707-471a-9d93-350242ac6db0\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.780Z",
"transactionId": 12132863.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933388",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002745f1353d-8707-471a-9d93-350242ac6db0\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.774Z",
"transactionId": 12132863.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933387",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002745f1353d-8707-471a-9d93-350242ac6db0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.762Z",
"transactionId": 12132862.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933386",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002745f1353d-8707-471a-9d93-350242ac6db0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.750Z",
"transactionId": 12132861.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 45f1353d-8707-471a-9d93-350242ac6db0
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 45f1353d-8707-471a-9d93-350242ac6db0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 45f1353d-8707-471a-9d93-350242ac6db0",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.743Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 45f1353d-8707-471a-9d93-350242ac6db0
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 45f1353d-8707-471a-9d93-350242ac6db0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 45f1353d-8707-471a-9d93-350242ac6db0",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.743Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=4d0649e8-7fb6-4085-9eaa-5286c62bcc71 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=4d0649e8-7fb6-4085-9eaa-5286c62bcc71 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=4d0649e8-7fb6-4085-9eaa-5286c62bcc71 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.743Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933385",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00274d0649e8-7fb6-4085-9eaa-5286c62bcc71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.737Z",
"transactionId": 12132860.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933384",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00274d0649e8-7fb6-4085-9eaa-5286c62bcc71\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.725Z",
"transactionId": 12132859.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933383",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00274d0649e8-7fb6-4085-9eaa-5286c62bcc71\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.720Z",
"transactionId": 12132859.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933382",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00274d0649e8-7fb6-4085-9eaa-5286c62bcc71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.707Z",
"transactionId": 12132858.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933381",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00274d0649e8-7fb6-4085-9eaa-5286c62bcc71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.693Z",
"transactionId": 12132857.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 4d0649e8-7fb6-4085-9eaa-5286c62bcc71
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 4d0649e8-7fb6-4085-9eaa-5286c62bcc71
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 4d0649e8-7fb6-4085-9eaa-5286c62bcc71",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.687Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 4d0649e8-7fb6-4085-9eaa-5286c62bcc71
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 4d0649e8-7fb6-4085-9eaa-5286c62bcc71
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 4d0649e8-7fb6-4085-9eaa-5286c62bcc71",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.687Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=2911ae89-ef40-4160-9a92-f67e737207d7 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=2911ae89-ef40-4160-9a92-f67e737207d7 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=2911ae89-ef40-4160-9a92-f67e737207d7 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.686Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933380",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00272911ae89-ef40-4160-9a92-f67e737207d7\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.681Z",
"transactionId": 12132856.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933379",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00272911ae89-ef40-4160-9a92-f67e737207d7\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.670Z",
"transactionId": 12132855.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933378",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00272911ae89-ef40-4160-9a92-f67e737207d7\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.665Z",
"transactionId": 12132855.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933377",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00272911ae89-ef40-4160-9a92-f67e737207d7\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.653Z",
"transactionId": 12132854.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933376",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00272911ae89-ef40-4160-9a92-f67e737207d7\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.640Z",
"transactionId": 12132853.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 2911ae89-ef40-4160-9a92-f67e737207d7
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 2911ae89-ef40-4160-9a92-f67e737207d7
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 2911ae89-ef40-4160-9a92-f67e737207d7",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.633Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 2911ae89-ef40-4160-9a92-f67e737207d7
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 2911ae89-ef40-4160-9a92-f67e737207d7
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 2911ae89-ef40-4160-9a92-f67e737207d7",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.633Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=50056538-40e0-47bd-a947-f815f34dedee no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=50056538-40e0-47bd-a947-f815f34dedee no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=50056538-40e0-47bd-a947-f815f34dedee no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.633Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933375",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002750056538-40e0-47bd-a947-f815f34dedee\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.628Z",
"transactionId": 12132852.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933374",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002750056538-40e0-47bd-a947-f815f34dedee\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.616Z",
"transactionId": 12132851.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933373",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002750056538-40e0-47bd-a947-f815f34dedee\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.610Z",
"transactionId": 12132851.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933372",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002750056538-40e0-47bd-a947-f815f34dedee\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.598Z",
"transactionId": 12132850.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933371",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002750056538-40e0-47bd-a947-f815f34dedee\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.585Z",
"transactionId": 12132849.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 50056538-40e0-47bd-a947-f815f34dedee
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 50056538-40e0-47bd-a947-f815f34dedee
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 50056538-40e0-47bd-a947-f815f34dedee",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.578Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 50056538-40e0-47bd-a947-f815f34dedee
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 50056538-40e0-47bd-a947-f815f34dedee
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 50056538-40e0-47bd-a947-f815f34dedee",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.578Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=f0eaec9d-f48d-44e8-8b8a-e01d7398bb20 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=f0eaec9d-f48d-44e8-8b8a-e01d7398bb20 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=f0eaec9d-f48d-44e8-8b8a-e01d7398bb20 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.578Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933370",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027f0eaec9d-f48d-44e8-8b8a-e01d7398bb20\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.573Z",
"transactionId": 12132848.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933369",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027f0eaec9d-f48d-44e8-8b8a-e01d7398bb20\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.561Z",
"transactionId": 12132847.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933368",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027f0eaec9d-f48d-44e8-8b8a-e01d7398bb20\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.555Z",
"transactionId": 12132847.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933367",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027f0eaec9d-f48d-44e8-8b8a-e01d7398bb20\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.542Z",
"transactionId": 12132846.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933366",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027f0eaec9d-f48d-44e8-8b8a-e01d7398bb20\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:58524\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.530Z",
"transactionId": 12132845.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC INFO
filter by:
severity≥INFO
time2026-07-27 01:10:59 UTC
severityINFO
clustermaster
podlitellm-f54655c99-tt2pg
14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order f0eaec9d-f48d-44e8-8b8a-e01d7398bb20
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order f0eaec9d-f48d-44e8-8b8a-e01d7398bb20
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order f0eaec9d-f48d-44e8-8b8a-e01d7398bb20",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.524Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order f0eaec9d-f48d-44e8-8b8a-e01d7398bb20
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order f0eaec9d-f48d-44e8-8b8a-e01d7398bb20
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order f0eaec9d-f48d-44e8-8b8a-e01d7398bb20",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.523Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=8a10acd5-9d98-4903-b137-8ffcc0b86543 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=8a10acd5-9d98-4903-b137-8ffcc0b86543 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=8a10acd5-9d98-4903-b137-8ffcc0b86543 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.523Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933364",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00278a10acd5-9d98-4903-b137-8ffcc0b86543\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.518Z",
"transactionId": 12132843.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933363",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00278a10acd5-9d98-4903-b137-8ffcc0b86543\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.507Z",
"transactionId": 12132842.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933362",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00278a10acd5-9d98-4903-b137-8ffcc0b86543\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.502Z",
"transactionId": 12132842.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933360",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00278a10acd5-9d98-4903-b137-8ffcc0b86543\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.489Z",
"transactionId": 12132841.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933359",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00278a10acd5-9d98-4903-b137-8ffcc0b86543\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.476Z",
"transactionId": 12132840.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 8a10acd5-9d98-4903-b137-8ffcc0b86543
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 8a10acd5-9d98-4903-b137-8ffcc0b86543
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 8a10acd5-9d98-4903-b137-8ffcc0b86543",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.468Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 8a10acd5-9d98-4903-b137-8ffcc0b86543
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 8a10acd5-9d98-4903-b137-8ffcc0b86543
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 8a10acd5-9d98-4903-b137-8ffcc0b86543",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.468Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=f158fdde-41a1-4ac8-adf0-57a8fce15748 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=f158fdde-41a1-4ac8-adf0-57a8fce15748 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=f158fdde-41a1-4ac8-adf0-57a8fce15748 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.468Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933358",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027f158fdde-41a1-4ac8-adf0-57a8fce15748\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.463Z",
"transactionId": 12132839.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933357",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027f158fdde-41a1-4ac8-adf0-57a8fce15748\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.451Z",
"transactionId": 12132838.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933356",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027f158fdde-41a1-4ac8-adf0-57a8fce15748\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.445Z",
"transactionId": 12132838.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933355",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027f158fdde-41a1-4ac8-adf0-57a8fce15748\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.433Z",
"transactionId": 12132837.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933354",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027f158fdde-41a1-4ac8-adf0-57a8fce15748\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.420Z",
"transactionId": 12132836.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order f158fdde-41a1-4ac8-adf0-57a8fce15748
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order f158fdde-41a1-4ac8-adf0-57a8fce15748
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order f158fdde-41a1-4ac8-adf0-57a8fce15748",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.412Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order f158fdde-41a1-4ac8-adf0-57a8fce15748
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order f158fdde-41a1-4ac8-adf0-57a8fce15748
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order f158fdde-41a1-4ac8-adf0-57a8fce15748",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.412Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=f9585d24-0268-49e1-b46a-8fc0779bbca1 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=f9585d24-0268-49e1-b46a-8fc0779bbca1 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=f9585d24-0268-49e1-b46a-8fc0779bbca1 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.412Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933353",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027f9585d24-0268-49e1-b46a-8fc0779bbca1\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.407Z",
"transactionId": 12132835.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933352",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027f9585d24-0268-49e1-b46a-8fc0779bbca1\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.395Z",
"transactionId": 12132834.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933351",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027f9585d24-0268-49e1-b46a-8fc0779bbca1\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.390Z",
"transactionId": 12132834.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933350",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027f9585d24-0268-49e1-b46a-8fc0779bbca1\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.379Z",
"transactionId": 12132833.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933349",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027f9585d24-0268-49e1-b46a-8fc0779bbca1\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.366Z",
"transactionId": 12132832.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order f9585d24-0268-49e1-b46a-8fc0779bbca1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order f9585d24-0268-49e1-b46a-8fc0779bbca1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order f9585d24-0268-49e1-b46a-8fc0779bbca1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.359Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order f9585d24-0268-49e1-b46a-8fc0779bbca1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order f9585d24-0268-49e1-b46a-8fc0779bbca1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order f9585d24-0268-49e1-b46a-8fc0779bbca1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.359Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=2acbf6bb-8f7d-400e-812e-b175b11a28c9 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=2acbf6bb-8f7d-400e-812e-b175b11a28c9 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=2acbf6bb-8f7d-400e-812e-b175b11a28c9 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.358Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933348",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00272acbf6bb-8f7d-400e-812e-b175b11a28c9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.353Z",
"transactionId": 12132831.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933347",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00272acbf6bb-8f7d-400e-812e-b175b11a28c9\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.340Z",
"transactionId": 12132830.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933346",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00272acbf6bb-8f7d-400e-812e-b175b11a28c9\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.335Z",
"transactionId": 12132830.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933345",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00272acbf6bb-8f7d-400e-812e-b175b11a28c9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.324Z",
"transactionId": 12132829.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933344",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00272acbf6bb-8f7d-400e-812e-b175b11a28c9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.311Z",
"transactionId": 12132828.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 2acbf6bb-8f7d-400e-812e-b175b11a28c9
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 2acbf6bb-8f7d-400e-812e-b175b11a28c9
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 2acbf6bb-8f7d-400e-812e-b175b11a28c9",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.305Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 2acbf6bb-8f7d-400e-812e-b175b11a28c9
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 2acbf6bb-8f7d-400e-812e-b175b11a28c9
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 2acbf6bb-8f7d-400e-812e-b175b11a28c9",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.305Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=13c6ba3e-fb06-4ab9-bbc8-136784edebf1 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=13c6ba3e-fb06-4ab9-bbc8-136784edebf1 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=13c6ba3e-fb06-4ab9-bbc8-136784edebf1 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.304Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933343",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002713c6ba3e-fb06-4ab9-bbc8-136784edebf1\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.299Z",
"transactionId": 12132827.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933342",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002713c6ba3e-fb06-4ab9-bbc8-136784edebf1\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.288Z",
"transactionId": 12132826.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933341",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002713c6ba3e-fb06-4ab9-bbc8-136784edebf1\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.283Z",
"transactionId": 12132826.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933339",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002713c6ba3e-fb06-4ab9-bbc8-136784edebf1\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.271Z",
"transactionId": 12132825.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933338",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002713c6ba3e-fb06-4ab9-bbc8-136784edebf1\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.258Z",
"transactionId": 12132824.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 13c6ba3e-fb06-4ab9-bbc8-136784edebf1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 13c6ba3e-fb06-4ab9-bbc8-136784edebf1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 13c6ba3e-fb06-4ab9-bbc8-136784edebf1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.252Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 13c6ba3e-fb06-4ab9-bbc8-136784edebf1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 13c6ba3e-fb06-4ab9-bbc8-136784edebf1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 13c6ba3e-fb06-4ab9-bbc8-136784edebf1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.252Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.251Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933337",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002740b0fb92-b2aa-47fa-9c1b-ac80f9b18ace\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.246Z",
"transactionId": 12132823.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933336",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002740b0fb92-b2aa-47fa-9c1b-ac80f9b18ace\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.234Z",
"transactionId": 12132822.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933335",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002740b0fb92-b2aa-47fa-9c1b-ac80f9b18ace\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.229Z",
"transactionId": 12132822.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933334",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002740b0fb92-b2aa-47fa-9c1b-ac80f9b18ace\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.218Z",
"transactionId": 12132821.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933333",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002740b0fb92-b2aa-47fa-9c1b-ac80f9b18ace\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.205Z",
"transactionId": 12132820.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.198Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 40b0fb92-b2aa-47fa-9c1b-ac80f9b18ace",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.198Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=3a48c32c-9e0a-4f89-9f8a-80d178a93749 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=3a48c32c-9e0a-4f89-9f8a-80d178a93749 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=3a48c32c-9e0a-4f89-9f8a-80d178a93749 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.197Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933332",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00273a48c32c-9e0a-4f89-9f8a-80d178a93749\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.192Z",
"transactionId": 12132819.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933331",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00273a48c32c-9e0a-4f89-9f8a-80d178a93749\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.180Z",
"transactionId": 12132818.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933330",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00273a48c32c-9e0a-4f89-9f8a-80d178a93749\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.175Z",
"transactionId": 12132818.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933329",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00273a48c32c-9e0a-4f89-9f8a-80d178a93749\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.162Z",
"transactionId": 12132817.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933328",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00273a48c32c-9e0a-4f89-9f8a-80d178a93749\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.148Z",
"transactionId": 12132816.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 3a48c32c-9e0a-4f89-9f8a-80d178a93749
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 3a48c32c-9e0a-4f89-9f8a-80d178a93749
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 3a48c32c-9e0a-4f89-9f8a-80d178a93749",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.140Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 3a48c32c-9e0a-4f89-9f8a-80d178a93749
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 3a48c32c-9e0a-4f89-9f8a-80d178a93749
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 3a48c32c-9e0a-4f89-9f8a-80d178a93749",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.140Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=cb294139-7383-4f1e-bf11-b8d4b1c11764 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=cb294139-7383-4f1e-bf11-b8d4b1c11764 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=cb294139-7383-4f1e-bf11-b8d4b1c11764 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.140Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933327",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027cb294139-7383-4f1e-bf11-b8d4b1c11764\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.135Z",
"transactionId": 12132815.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933326",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027cb294139-7383-4f1e-bf11-b8d4b1c11764\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.122Z",
"transactionId": 12132814.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933325",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027cb294139-7383-4f1e-bf11-b8d4b1c11764\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.117Z",
"transactionId": 12132814.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933324",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027cb294139-7383-4f1e-bf11-b8d4b1c11764\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.104Z",
"transactionId": 12132813.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933323",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027cb294139-7383-4f1e-bf11-b8d4b1c11764\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.091Z",
"transactionId": 12132812.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order cb294139-7383-4f1e-bf11-b8d4b1c11764
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order cb294139-7383-4f1e-bf11-b8d4b1c11764
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order cb294139-7383-4f1e-bf11-b8d4b1c11764",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.084Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order cb294139-7383-4f1e-bf11-b8d4b1c11764
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order cb294139-7383-4f1e-bf11-b8d4b1c11764
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order cb294139-7383-4f1e-bf11-b8d4b1c11764",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.083Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=81f2b9fe-506b-4c7c-a175-358f495c3665 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=81f2b9fe-506b-4c7c-a175-358f495c3665 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=81f2b9fe-506b-4c7c-a175-358f495c3665 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.083Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933322",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002781f2b9fe-506b-4c7c-a175-358f495c3665\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.078Z",
"transactionId": 12132811.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933321",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002781f2b9fe-506b-4c7c-a175-358f495c3665\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.066Z",
"transactionId": 12132810.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933320",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002781f2b9fe-506b-4c7c-a175-358f495c3665\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.061Z",
"transactionId": 12132810.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933319",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002781f2b9fe-506b-4c7c-a175-358f495c3665\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.048Z",
"transactionId": 12132809.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933318",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002781f2b9fe-506b-4c7c-a175-358f495c3665\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.036Z",
"transactionId": 12132808.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 81f2b9fe-506b-4c7c-a175-358f495c3665
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 81f2b9fe-506b-4c7c-a175-358f495c3665
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 81f2b9fe-506b-4c7c-a175-358f495c3665",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.029Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [daily_cron] About to process work order 81f2b9fe-506b-4c7c-a175-358f495c3665
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 81f2b9fe-506b-4c7c-a175-358f495c3665
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 81f2b9fe-506b-4c7c-a175-358f495c3665",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.029Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC DEBUG virtual-assistant [reminder] wo=8e2e185b-8f88-492c-8958-98967fc4484b no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=8e2e185b-8f88-492c-8958-98967fc4484b no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=8e2e185b-8f88-492c-8958-98967fc4484b no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:59.029Z",
"version": "unknown"
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933317",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00278e2e185b-8f88-492c-8958-98967fc4484b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.024Z",
"transactionId": 12132807.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933316",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00278e2e185b-8f88-492c-8958-98967fc4484b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.013Z",
"transactionId": 12132806.0,
"waiting": 0.0
}14s ago2026-07-27 01:10:59 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:59 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933315",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00278e2e185b-8f88-492c-8958-98967fc4484b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:59.008Z",
"transactionId": 12132806.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933314",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00278e2e185b-8f88-492c-8958-98967fc4484b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.996Z",
"transactionId": 12132805.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933313",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00278e2e185b-8f88-492c-8958-98967fc4484b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.983Z",
"transactionId": 12132804.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 8e2e185b-8f88-492c-8958-98967fc4484b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 8e2e185b-8f88-492c-8958-98967fc4484b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 8e2e185b-8f88-492c-8958-98967fc4484b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.975Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] About to process work order 8e2e185b-8f88-492c-8958-98967fc4484b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 8e2e185b-8f88-492c-8958-98967fc4484b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 8e2e185b-8f88-492c-8958-98967fc4484b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.975Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [reminder] wo=04ca9052-5c7e-4e65-852b-fa98340e59de no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=04ca9052-5c7e-4e65-852b-fa98340e59de no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=04ca9052-5c7e-4e65-852b-fa98340e59de no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.975Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933312",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002704ca9052-5c7e-4e65-852b-fa98340e59de\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.970Z",
"transactionId": 12132803.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933311",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002704ca9052-5c7e-4e65-852b-fa98340e59de\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.959Z",
"transactionId": 12132802.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933310",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002704ca9052-5c7e-4e65-852b-fa98340e59de\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.953Z",
"transactionId": 12132802.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933309",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002704ca9052-5c7e-4e65-852b-fa98340e59de\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.941Z",
"transactionId": 12132801.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933308",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002704ca9052-5c7e-4e65-852b-fa98340e59de\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.928Z",
"transactionId": 12132800.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 04ca9052-5c7e-4e65-852b-fa98340e59de
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 04ca9052-5c7e-4e65-852b-fa98340e59de
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 04ca9052-5c7e-4e65-852b-fa98340e59de",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.921Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] About to process work order 04ca9052-5c7e-4e65-852b-fa98340e59de
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 04ca9052-5c7e-4e65-852b-fa98340e59de
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 04ca9052-5c7e-4e65-852b-fa98340e59de",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.921Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [reminder] wo=c0a3af8f-eea5-4f41-a378-222781726f65 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=c0a3af8f-eea5-4f41-a378-222781726f65 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=c0a3af8f-eea5-4f41-a378-222781726f65 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.921Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933307",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027c0a3af8f-eea5-4f41-a378-222781726f65\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.915Z",
"transactionId": 12132799.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933306",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027c0a3af8f-eea5-4f41-a378-222781726f65\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.904Z",
"transactionId": 12132798.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933305",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027c0a3af8f-eea5-4f41-a378-222781726f65\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.899Z",
"transactionId": 12132798.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933304",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027c0a3af8f-eea5-4f41-a378-222781726f65\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.887Z",
"transactionId": 12132797.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933303",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027c0a3af8f-eea5-4f41-a378-222781726f65\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.874Z",
"transactionId": 12132796.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order c0a3af8f-eea5-4f41-a378-222781726f65
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order c0a3af8f-eea5-4f41-a378-222781726f65
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order c0a3af8f-eea5-4f41-a378-222781726f65",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.866Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] About to process work order c0a3af8f-eea5-4f41-a378-222781726f65
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order c0a3af8f-eea5-4f41-a378-222781726f65
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order c0a3af8f-eea5-4f41-a378-222781726f65",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.866Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [reminder] wo=2cec9196-b69a-42f3-a762-b44a30f6054f no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=2cec9196-b69a-42f3-a762-b44a30f6054f no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=2cec9196-b69a-42f3-a762-b44a30f6054f no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.866Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933302",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00272cec9196-b69a-42f3-a762-b44a30f6054f\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.861Z",
"transactionId": 12132795.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933300",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00272cec9196-b69a-42f3-a762-b44a30f6054f\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.845Z",
"transactionId": 12132794.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933299",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00272cec9196-b69a-42f3-a762-b44a30f6054f\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.834Z",
"transactionId": 12132793.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933298",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00272cec9196-b69a-42f3-a762-b44a30f6054f\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.821Z",
"transactionId": 12132792.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 2cec9196-b69a-42f3-a762-b44a30f6054f
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 2cec9196-b69a-42f3-a762-b44a30f6054f
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 2cec9196-b69a-42f3-a762-b44a30f6054f",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.815Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] About to process work order 2cec9196-b69a-42f3-a762-b44a30f6054f
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 2cec9196-b69a-42f3-a762-b44a30f6054f
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 2cec9196-b69a-42f3-a762-b44a30f6054f",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.815Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [reminder] wo=be35bec5-f924-478c-9363-b94de81b7a4c no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=be35bec5-f924-478c-9363-b94de81b7a4c no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=be35bec5-f924-478c-9363-b94de81b7a4c no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.814Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933297",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027be35bec5-f924-478c-9363-b94de81b7a4c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.810Z",
"transactionId": 12132791.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933296",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027be35bec5-f924-478c-9363-b94de81b7a4c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.799Z",
"transactionId": 12132790.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933295",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027be35bec5-f924-478c-9363-b94de81b7a4c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.794Z",
"transactionId": 12132790.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933294",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027be35bec5-f924-478c-9363-b94de81b7a4c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.782Z",
"transactionId": 12132789.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933293",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027be35bec5-f924-478c-9363-b94de81b7a4c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.770Z",
"transactionId": 12132788.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order be35bec5-f924-478c-9363-b94de81b7a4c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order be35bec5-f924-478c-9363-b94de81b7a4c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order be35bec5-f924-478c-9363-b94de81b7a4c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.764Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] About to process work order be35bec5-f924-478c-9363-b94de81b7a4c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order be35bec5-f924-478c-9363-b94de81b7a4c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order be35bec5-f924-478c-9363-b94de81b7a4c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.764Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [reminder] wo=cf1ac545-9483-412e-9b97-de717ff025c9 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=cf1ac545-9483-412e-9b97-de717ff025c9 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=cf1ac545-9483-412e-9b97-de717ff025c9 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.763Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933292",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027cf1ac545-9483-412e-9b97-de717ff025c9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.758Z",
"transactionId": 12132787.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933291",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027cf1ac545-9483-412e-9b97-de717ff025c9\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.747Z",
"transactionId": 12132786.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933290",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027cf1ac545-9483-412e-9b97-de717ff025c9\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.742Z",
"transactionId": 12132786.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933289",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027cf1ac545-9483-412e-9b97-de717ff025c9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.730Z",
"transactionId": 12132785.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933288",
"pageFaults": 0.0,
"pageHits": 10.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027cf1ac545-9483-412e-9b97-de717ff025c9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.717Z",
"transactionId": 12132784.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order cf1ac545-9483-412e-9b97-de717ff025c9
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order cf1ac545-9483-412e-9b97-de717ff025c9
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order cf1ac545-9483-412e-9b97-de717ff025c9",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.711Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] About to process work order cf1ac545-9483-412e-9b97-de717ff025c9
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order cf1ac545-9483-412e-9b97-de717ff025c9
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order cf1ac545-9483-412e-9b97-de717ff025c9",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.710Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [reminder] wo=448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.710Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 624.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24933287",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.705Z",
"transactionId": 12132783.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24933286",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.693Z",
"transactionId": 12132782.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24933285",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.688Z",
"transactionId": 12132782.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24933284",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.676Z",
"transactionId": 12132781.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24933283",
"pageFaults": 0.0,
"pageHits": 11.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:48790\tserver/10.173.0.8:7688\u003e",
"timestamp": "2026-07-27T01:10:58.663Z",
"transactionId": 12132780.0,
"waiting": 0.0
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.656Z",
"version": "unknown"
}15s ago2026-07-27 01:10:58 UTC DEBUG virtual-assistant [daily_cron] About to process work order 448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=8a050ef26bc16925…
open trace flow ›
time2026-07-27 01:10:58 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace8a050ef26bc16925bf40805e9ed925d6
span6e525e3b630d99db
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 448ed8e1-6fd1-4b07-99e3-cf1cf8db1ba9",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T01:10:58.656Z",
"version": "unknown"
}Paginated with Cloud Logging page cursors, so you can walk the whole 6h window — not just the newest page. Click any filter by value to scope the view (resets to page 1). Paste a trace id to see every log line across all services for that one request.