Logs
Live Cloud Logging query (nothing stored) · master ·
trace 41eb84141536a2050d4a (2-day window) ·
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2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant ✅ Org 02bcadc5-e03b-44d6-842c-db76b3734289 summary: processed=379, reminders_sent=0, moved_to_need_attention=0
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:377
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
✅ Org 02bcadc5-e03b-44d6-842c-db76b3734289 summary: processed=379, reminders_sent=0, moved_to_need_attention=0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:377",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "\u2705 Org 02bcadc5-e03b-44d6-842c-db76b3734289 summary: processed=379, reminders_sent=0, moved_to_need_attention=0",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.297Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=df0137d9-2ffd-437d-a537-47ce14709fe3 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=df0137d9-2ffd-437d-a537-47ce14709fe3 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=df0137d9-2ffd-437d-a537-47ce14709fe3 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.296Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644189",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027df0137d9-2ffd-437d-a537-47ce14709fe3\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.293Z",
"transactionId": 12026911.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644188",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027df0137d9-2ffd-437d-a537-47ce14709fe3\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.286Z",
"transactionId": 12026910.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644186",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027df0137d9-2ffd-437d-a537-47ce14709fe3\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.283Z",
"transactionId": 12026910.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644185",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027df0137d9-2ffd-437d-a537-47ce14709fe3\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.275Z",
"transactionId": 12026909.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644184",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027df0137d9-2ffd-437d-a537-47ce14709fe3\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.268Z",
"transactionId": 12026908.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order df0137d9-2ffd-437d-a537-47ce14709fe3
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order df0137d9-2ffd-437d-a537-47ce14709fe3
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order df0137d9-2ffd-437d-a537-47ce14709fe3",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.263Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order df0137d9-2ffd-437d-a537-47ce14709fe3
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order df0137d9-2ffd-437d-a537-47ce14709fe3
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order df0137d9-2ffd-437d-a537-47ce14709fe3",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.263Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=b63e8daa-2602-4c2b-8546-76510531aa7b no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=b63e8daa-2602-4c2b-8546-76510531aa7b no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=b63e8daa-2602-4c2b-8546-76510531aa7b no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.263Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644183",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027b63e8daa-2602-4c2b-8546-76510531aa7b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.260Z",
"transactionId": 12026907.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644182",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027b63e8daa-2602-4c2b-8546-76510531aa7b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.252Z",
"transactionId": 12026906.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644181",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027b63e8daa-2602-4c2b-8546-76510531aa7b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.249Z",
"transactionId": 12026906.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644180",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027b63e8daa-2602-4c2b-8546-76510531aa7b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.241Z",
"transactionId": 12026905.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644179",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027b63e8daa-2602-4c2b-8546-76510531aa7b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.233Z",
"transactionId": 12026904.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order b63e8daa-2602-4c2b-8546-76510531aa7b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order b63e8daa-2602-4c2b-8546-76510531aa7b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order b63e8daa-2602-4c2b-8546-76510531aa7b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.228Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order b63e8daa-2602-4c2b-8546-76510531aa7b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order b63e8daa-2602-4c2b-8546-76510531aa7b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order b63e8daa-2602-4c2b-8546-76510531aa7b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.228Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=56540d66-ab1c-4e74-abc9-68cab4f32db2 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=56540d66-ab1c-4e74-abc9-68cab4f32db2 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=56540d66-ab1c-4e74-abc9-68cab4f32db2 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.228Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644178",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002756540d66-ab1c-4e74-abc9-68cab4f32db2\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.225Z",
"transactionId": 12026903.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644177",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002756540d66-ab1c-4e74-abc9-68cab4f32db2\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.218Z",
"transactionId": 12026902.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644176",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002756540d66-ab1c-4e74-abc9-68cab4f32db2\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.214Z",
"transactionId": 12026902.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644175",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002756540d66-ab1c-4e74-abc9-68cab4f32db2\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.207Z",
"transactionId": 12026901.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644174",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002756540d66-ab1c-4e74-abc9-68cab4f32db2\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.199Z",
"transactionId": 12026900.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 56540d66-ab1c-4e74-abc9-68cab4f32db2
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 56540d66-ab1c-4e74-abc9-68cab4f32db2
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 56540d66-ab1c-4e74-abc9-68cab4f32db2",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.195Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order 56540d66-ab1c-4e74-abc9-68cab4f32db2
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 56540d66-ab1c-4e74-abc9-68cab4f32db2
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 56540d66-ab1c-4e74-abc9-68cab4f32db2",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.194Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=43c7d9d4-4ca8-4126-b6d5-df6f0c28e207 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=43c7d9d4-4ca8-4126-b6d5-df6f0c28e207 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=43c7d9d4-4ca8-4126-b6d5-df6f0c28e207 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.194Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644172",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002743c7d9d4-4ca8-4126-b6d5-df6f0c28e207\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.191Z",
"transactionId": 12026899.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644171",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002743c7d9d4-4ca8-4126-b6d5-df6f0c28e207\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.184Z",
"transactionId": 12026898.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644170",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002743c7d9d4-4ca8-4126-b6d5-df6f0c28e207\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.181Z",
"transactionId": 12026898.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644169",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002743c7d9d4-4ca8-4126-b6d5-df6f0c28e207\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.174Z",
"transactionId": 12026897.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644168",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002743c7d9d4-4ca8-4126-b6d5-df6f0c28e207\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.166Z",
"transactionId": 12026896.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 43c7d9d4-4ca8-4126-b6d5-df6f0c28e207
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 43c7d9d4-4ca8-4126-b6d5-df6f0c28e207
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 43c7d9d4-4ca8-4126-b6d5-df6f0c28e207",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.161Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order 43c7d9d4-4ca8-4126-b6d5-df6f0c28e207
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 43c7d9d4-4ca8-4126-b6d5-df6f0c28e207
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 43c7d9d4-4ca8-4126-b6d5-df6f0c28e207",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.161Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=fad7527f-5831-405a-9758-dcaf2a065b3e no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=fad7527f-5831-405a-9758-dcaf2a065b3e no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=fad7527f-5831-405a-9758-dcaf2a065b3e no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.161Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644167",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027fad7527f-5831-405a-9758-dcaf2a065b3e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.158Z",
"transactionId": 12026895.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644166",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027fad7527f-5831-405a-9758-dcaf2a065b3e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.151Z",
"transactionId": 12026894.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644165",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027fad7527f-5831-405a-9758-dcaf2a065b3e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.148Z",
"transactionId": 12026894.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644164",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027fad7527f-5831-405a-9758-dcaf2a065b3e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.141Z",
"transactionId": 12026893.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644163",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027fad7527f-5831-405a-9758-dcaf2a065b3e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.134Z",
"transactionId": 12026892.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order fad7527f-5831-405a-9758-dcaf2a065b3e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order fad7527f-5831-405a-9758-dcaf2a065b3e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order fad7527f-5831-405a-9758-dcaf2a065b3e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.129Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order fad7527f-5831-405a-9758-dcaf2a065b3e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order fad7527f-5831-405a-9758-dcaf2a065b3e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order fad7527f-5831-405a-9758-dcaf2a065b3e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.129Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=b169f9b1-8e4d-4e07-8c89-7a48c096b6d2 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=b169f9b1-8e4d-4e07-8c89-7a48c096b6d2 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=b169f9b1-8e4d-4e07-8c89-7a48c096b6d2 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.129Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644162",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027b169f9b1-8e4d-4e07-8c89-7a48c096b6d2\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.126Z",
"transactionId": 12026891.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644161",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027b169f9b1-8e4d-4e07-8c89-7a48c096b6d2\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.118Z",
"transactionId": 12026890.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644160",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027b169f9b1-8e4d-4e07-8c89-7a48c096b6d2\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.115Z",
"transactionId": 12026890.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644159",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027b169f9b1-8e4d-4e07-8c89-7a48c096b6d2\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.108Z",
"transactionId": 12026889.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644158",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027b169f9b1-8e4d-4e07-8c89-7a48c096b6d2\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.100Z",
"transactionId": 12026888.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order b169f9b1-8e4d-4e07-8c89-7a48c096b6d2
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order b169f9b1-8e4d-4e07-8c89-7a48c096b6d2
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order b169f9b1-8e4d-4e07-8c89-7a48c096b6d2",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.095Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order b169f9b1-8e4d-4e07-8c89-7a48c096b6d2
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order b169f9b1-8e4d-4e07-8c89-7a48c096b6d2
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order b169f9b1-8e4d-4e07-8c89-7a48c096b6d2",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.095Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=b49e6cf0-5b83-425e-9973-7a3da0ccd80c no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=b49e6cf0-5b83-425e-9973-7a3da0ccd80c no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=b49e6cf0-5b83-425e-9973-7a3da0ccd80c no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.095Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644156",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027b49e6cf0-5b83-425e-9973-7a3da0ccd80c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.092Z",
"transactionId": 12026887.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644155",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027b49e6cf0-5b83-425e-9973-7a3da0ccd80c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.085Z",
"transactionId": 12026886.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644154",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027b49e6cf0-5b83-425e-9973-7a3da0ccd80c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.082Z",
"transactionId": 12026886.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644153",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027b49e6cf0-5b83-425e-9973-7a3da0ccd80c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.074Z",
"transactionId": 12026885.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644152",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027b49e6cf0-5b83-425e-9973-7a3da0ccd80c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.066Z",
"transactionId": 12026884.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order b49e6cf0-5b83-425e-9973-7a3da0ccd80c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order b49e6cf0-5b83-425e-9973-7a3da0ccd80c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order b49e6cf0-5b83-425e-9973-7a3da0ccd80c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.061Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order b49e6cf0-5b83-425e-9973-7a3da0ccd80c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order b49e6cf0-5b83-425e-9973-7a3da0ccd80c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order b49e6cf0-5b83-425e-9973-7a3da0ccd80c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.061Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=103246e2-7256-476a-b402-3b6f8cc949ab no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=103246e2-7256-476a-b402-3b6f8cc949ab no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=103246e2-7256-476a-b402-3b6f8cc949ab no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.061Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644151",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027103246e2-7256-476a-b402-3b6f8cc949ab\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.058Z",
"transactionId": 12026883.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644150",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027103246e2-7256-476a-b402-3b6f8cc949ab\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.051Z",
"transactionId": 12026882.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644149",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027103246e2-7256-476a-b402-3b6f8cc949ab\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.048Z",
"transactionId": 12026882.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644148",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027103246e2-7256-476a-b402-3b6f8cc949ab\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.040Z",
"transactionId": 12026881.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644147",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027103246e2-7256-476a-b402-3b6f8cc949ab\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.032Z",
"transactionId": 12026880.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 103246e2-7256-476a-b402-3b6f8cc949ab
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 103246e2-7256-476a-b402-3b6f8cc949ab
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 103246e2-7256-476a-b402-3b6f8cc949ab",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.027Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [daily_cron] About to process work order 103246e2-7256-476a-b402-3b6f8cc949ab
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 103246e2-7256-476a-b402-3b6f8cc949ab
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 103246e2-7256-476a-b402-3b6f8cc949ab",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.027Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC DEBUG virtual-assistant [reminder] wo=1f1674f7-132c-45ef-a593-fb4a5c499162 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=1f1674f7-132c-45ef-a593-fb4a5c499162 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=1f1674f7-132c-45ef-a593-fb4a5c499162 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:09.027Z",
"version": "unknown"
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644146",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00271f1674f7-132c-45ef-a593-fb4a5c499162\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.024Z",
"transactionId": 12026879.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644145",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00271f1674f7-132c-45ef-a593-fb4a5c499162\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.017Z",
"transactionId": 12026878.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644144",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00271f1674f7-132c-45ef-a593-fb4a5c499162\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.014Z",
"transactionId": 12026878.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:09 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:09 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644143",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00271f1674f7-132c-45ef-a593-fb4a5c499162\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:09.007Z",
"transactionId": 12026877.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644142",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00271f1674f7-132c-45ef-a593-fb4a5c499162\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.999Z",
"transactionId": 12026876.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 1f1674f7-132c-45ef-a593-fb4a5c499162
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 1f1674f7-132c-45ef-a593-fb4a5c499162
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 1f1674f7-132c-45ef-a593-fb4a5c499162",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.994Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 1f1674f7-132c-45ef-a593-fb4a5c499162
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 1f1674f7-132c-45ef-a593-fb4a5c499162
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 1f1674f7-132c-45ef-a593-fb4a5c499162",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.994Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=10068bd4-0e6c-4d52-b9cb-5831c2147e0e no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=10068bd4-0e6c-4d52-b9cb-5831c2147e0e no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=10068bd4-0e6c-4d52-b9cb-5831c2147e0e no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.994Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644141",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002710068bd4-0e6c-4d52-b9cb-5831c2147e0e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.991Z",
"transactionId": 12026875.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644140",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002710068bd4-0e6c-4d52-b9cb-5831c2147e0e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.984Z",
"transactionId": 12026874.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644139",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002710068bd4-0e6c-4d52-b9cb-5831c2147e0e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.981Z",
"transactionId": 12026874.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644138",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002710068bd4-0e6c-4d52-b9cb-5831c2147e0e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.975Z",
"transactionId": 12026873.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644137",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002710068bd4-0e6c-4d52-b9cb-5831c2147e0e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.968Z",
"transactionId": 12026872.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 10068bd4-0e6c-4d52-b9cb-5831c2147e0e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 10068bd4-0e6c-4d52-b9cb-5831c2147e0e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 10068bd4-0e6c-4d52-b9cb-5831c2147e0e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.963Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 10068bd4-0e6c-4d52-b9cb-5831c2147e0e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 10068bd4-0e6c-4d52-b9cb-5831c2147e0e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 10068bd4-0e6c-4d52-b9cb-5831c2147e0e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.963Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=4183bc39-6a2d-49d6-bee6-c88655b2b592 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=4183bc39-6a2d-49d6-bee6-c88655b2b592 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=4183bc39-6a2d-49d6-bee6-c88655b2b592 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.962Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644136",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00274183bc39-6a2d-49d6-bee6-c88655b2b592\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.959Z",
"transactionId": 12026871.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644135",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00274183bc39-6a2d-49d6-bee6-c88655b2b592\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.951Z",
"transactionId": 12026870.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644134",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00274183bc39-6a2d-49d6-bee6-c88655b2b592\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.948Z",
"transactionId": 12026870.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644133",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00274183bc39-6a2d-49d6-bee6-c88655b2b592\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.941Z",
"transactionId": 12026869.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644132",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00274183bc39-6a2d-49d6-bee6-c88655b2b592\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.933Z",
"transactionId": 12026868.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 4183bc39-6a2d-49d6-bee6-c88655b2b592
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 4183bc39-6a2d-49d6-bee6-c88655b2b592
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 4183bc39-6a2d-49d6-bee6-c88655b2b592",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.929Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 4183bc39-6a2d-49d6-bee6-c88655b2b592
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 4183bc39-6a2d-49d6-bee6-c88655b2b592
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 4183bc39-6a2d-49d6-bee6-c88655b2b592",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.929Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=10247504-1081-45b5-961f-0b56e298f7fb no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=10247504-1081-45b5-961f-0b56e298f7fb no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=10247504-1081-45b5-961f-0b56e298f7fb no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.928Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644131",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002710247504-1081-45b5-961f-0b56e298f7fb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.926Z",
"transactionId": 12026867.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644130",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002710247504-1081-45b5-961f-0b56e298f7fb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.919Z",
"transactionId": 12026866.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644129",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002710247504-1081-45b5-961f-0b56e298f7fb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.916Z",
"transactionId": 12026866.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644128",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002710247504-1081-45b5-961f-0b56e298f7fb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.909Z",
"transactionId": 12026865.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644127",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002710247504-1081-45b5-961f-0b56e298f7fb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.901Z",
"transactionId": 12026864.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 10247504-1081-45b5-961f-0b56e298f7fb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 10247504-1081-45b5-961f-0b56e298f7fb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 10247504-1081-45b5-961f-0b56e298f7fb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.897Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 10247504-1081-45b5-961f-0b56e298f7fb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 10247504-1081-45b5-961f-0b56e298f7fb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 10247504-1081-45b5-961f-0b56e298f7fb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.896Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=22bd619a-474b-4709-a837-0f34587fe208 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=22bd619a-474b-4709-a837-0f34587fe208 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=22bd619a-474b-4709-a837-0f34587fe208 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.896Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644126",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002722bd619a-474b-4709-a837-0f34587fe208\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.893Z",
"transactionId": 12026863.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644125",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002722bd619a-474b-4709-a837-0f34587fe208\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.887Z",
"transactionId": 12026862.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644124",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002722bd619a-474b-4709-a837-0f34587fe208\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.884Z",
"transactionId": 12026862.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644123",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002722bd619a-474b-4709-a837-0f34587fe208\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.877Z",
"transactionId": 12026861.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644122",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002722bd619a-474b-4709-a837-0f34587fe208\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.869Z",
"transactionId": 12026860.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 22bd619a-474b-4709-a837-0f34587fe208
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 22bd619a-474b-4709-a837-0f34587fe208
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 22bd619a-474b-4709-a837-0f34587fe208",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.865Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 22bd619a-474b-4709-a837-0f34587fe208
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 22bd619a-474b-4709-a837-0f34587fe208
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 22bd619a-474b-4709-a837-0f34587fe208",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.865Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=98efc574-e1b1-4941-b2ba-33c960dedfb5 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=98efc574-e1b1-4941-b2ba-33c960dedfb5 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=98efc574-e1b1-4941-b2ba-33c960dedfb5 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.864Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644121",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002798efc574-e1b1-4941-b2ba-33c960dedfb5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.862Z",
"transactionId": 12026859.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644120",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002798efc574-e1b1-4941-b2ba-33c960dedfb5\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.855Z",
"transactionId": 12026858.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644119",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002798efc574-e1b1-4941-b2ba-33c960dedfb5\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.851Z",
"transactionId": 12026858.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644118",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002798efc574-e1b1-4941-b2ba-33c960dedfb5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.844Z",
"transactionId": 12026857.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644117",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002798efc574-e1b1-4941-b2ba-33c960dedfb5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.837Z",
"transactionId": 12026856.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 98efc574-e1b1-4941-b2ba-33c960dedfb5
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 98efc574-e1b1-4941-b2ba-33c960dedfb5
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 98efc574-e1b1-4941-b2ba-33c960dedfb5",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.831Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 98efc574-e1b1-4941-b2ba-33c960dedfb5
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 98efc574-e1b1-4941-b2ba-33c960dedfb5
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 98efc574-e1b1-4941-b2ba-33c960dedfb5",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.831Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=8b202af2-13da-45a9-a049-9f45de28ac3d no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=8b202af2-13da-45a9-a049-9f45de28ac3d no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=8b202af2-13da-45a9-a049-9f45de28ac3d no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.831Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644116",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00278b202af2-13da-45a9-a049-9f45de28ac3d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.827Z",
"transactionId": 12026855.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644115",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00278b202af2-13da-45a9-a049-9f45de28ac3d\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.821Z",
"transactionId": 12026854.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644114",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00278b202af2-13da-45a9-a049-9f45de28ac3d\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.818Z",
"transactionId": 12026854.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644113",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00278b202af2-13da-45a9-a049-9f45de28ac3d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.810Z",
"transactionId": 12026853.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644112",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00278b202af2-13da-45a9-a049-9f45de28ac3d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.803Z",
"transactionId": 12026852.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 8b202af2-13da-45a9-a049-9f45de28ac3d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 8b202af2-13da-45a9-a049-9f45de28ac3d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 8b202af2-13da-45a9-a049-9f45de28ac3d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.798Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 8b202af2-13da-45a9-a049-9f45de28ac3d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 8b202af2-13da-45a9-a049-9f45de28ac3d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 8b202af2-13da-45a9-a049-9f45de28ac3d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.798Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=c2311e68-8d95-484d-affb-e7e6ab004cbb no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=c2311e68-8d95-484d-affb-e7e6ab004cbb no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=c2311e68-8d95-484d-affb-e7e6ab004cbb no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.798Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644111",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027c2311e68-8d95-484d-affb-e7e6ab004cbb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.794Z",
"transactionId": 12026851.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644110",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027c2311e68-8d95-484d-affb-e7e6ab004cbb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.786Z",
"transactionId": 12026850.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644109",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027c2311e68-8d95-484d-affb-e7e6ab004cbb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.782Z",
"transactionId": 12026850.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644108",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027c2311e68-8d95-484d-affb-e7e6ab004cbb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.774Z",
"transactionId": 12026849.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644107",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027c2311e68-8d95-484d-affb-e7e6ab004cbb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.765Z",
"transactionId": 12026848.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order c2311e68-8d95-484d-affb-e7e6ab004cbb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order c2311e68-8d95-484d-affb-e7e6ab004cbb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order c2311e68-8d95-484d-affb-e7e6ab004cbb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.761Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order c2311e68-8d95-484d-affb-e7e6ab004cbb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order c2311e68-8d95-484d-affb-e7e6ab004cbb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order c2311e68-8d95-484d-affb-e7e6ab004cbb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.761Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=7184a0fa-90a6-4a1f-ae31-bf02cda5b893 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=7184a0fa-90a6-4a1f-ae31-bf02cda5b893 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=7184a0fa-90a6-4a1f-ae31-bf02cda5b893 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.760Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644106",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00277184a0fa-90a6-4a1f-ae31-bf02cda5b893\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.757Z",
"transactionId": 12026847.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644105",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00277184a0fa-90a6-4a1f-ae31-bf02cda5b893\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.750Z",
"transactionId": 12026846.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644104",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00277184a0fa-90a6-4a1f-ae31-bf02cda5b893\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.746Z",
"transactionId": 12026846.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644103",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00277184a0fa-90a6-4a1f-ae31-bf02cda5b893\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.739Z",
"transactionId": 12026845.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644102",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00277184a0fa-90a6-4a1f-ae31-bf02cda5b893\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.731Z",
"transactionId": 12026844.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 7184a0fa-90a6-4a1f-ae31-bf02cda5b893
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 7184a0fa-90a6-4a1f-ae31-bf02cda5b893
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 7184a0fa-90a6-4a1f-ae31-bf02cda5b893",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.727Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 7184a0fa-90a6-4a1f-ae31-bf02cda5b893
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 7184a0fa-90a6-4a1f-ae31-bf02cda5b893
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 7184a0fa-90a6-4a1f-ae31-bf02cda5b893",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.727Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=29a82864-0730-405c-b7df-228742859fdb no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=29a82864-0730-405c-b7df-228742859fdb no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=29a82864-0730-405c-b7df-228742859fdb no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.727Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644101",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.724Z",
"transactionId": 12026843.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644100",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.717Z",
"transactionId": 12026842.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644099",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.714Z",
"transactionId": 12026842.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644098",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.707Z",
"transactionId": 12026841.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644097",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.699Z",
"transactionId": 12026840.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 29a82864-0730-405c-b7df-228742859fdb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 29a82864-0730-405c-b7df-228742859fdb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 29a82864-0730-405c-b7df-228742859fdb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.695Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 29a82864-0730-405c-b7df-228742859fdb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 29a82864-0730-405c-b7df-228742859fdb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 29a82864-0730-405c-b7df-228742859fdb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.694Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=edc07090-5d1c-4a28-b8b0-b4617e313fd5 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=edc07090-5d1c-4a28-b8b0-b4617e313fd5 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=edc07090-5d1c-4a28-b8b0-b4617e313fd5 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.694Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644096",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.691Z",
"transactionId": 12026839.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644095",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.684Z",
"transactionId": 12026838.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644094",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.681Z",
"transactionId": 12026838.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644093",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.674Z",
"transactionId": 12026837.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644092",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.666Z",
"transactionId": 12026836.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order edc07090-5d1c-4a28-b8b0-b4617e313fd5",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.661Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order edc07090-5d1c-4a28-b8b0-b4617e313fd5",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.661Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=535aa4bc-ef00-4282-9e23-cb34f9880888 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=535aa4bc-ef00-4282-9e23-cb34f9880888 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=535aa4bc-ef00-4282-9e23-cb34f9880888 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.660Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644091",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.657Z",
"transactionId": 12026835.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644090",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.650Z",
"transactionId": 12026834.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644089",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.647Z",
"transactionId": 12026834.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644088",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.640Z",
"transactionId": 12026833.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644087",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.633Z",
"transactionId": 12026832.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 535aa4bc-ef00-4282-9e23-cb34f9880888
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 535aa4bc-ef00-4282-9e23-cb34f9880888
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 535aa4bc-ef00-4282-9e23-cb34f9880888",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.628Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 535aa4bc-ef00-4282-9e23-cb34f9880888
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 535aa4bc-ef00-4282-9e23-cb34f9880888
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 535aa4bc-ef00-4282-9e23-cb34f9880888",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.628Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=064a16b7-0907-4d2f-a2ed-2487467e7452 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=064a16b7-0907-4d2f-a2ed-2487467e7452 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=064a16b7-0907-4d2f-a2ed-2487467e7452 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.628Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644086",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.625Z",
"transactionId": 12026831.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644085",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.617Z",
"transactionId": 12026830.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644084",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.614Z",
"transactionId": 12026830.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644083",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.606Z",
"transactionId": 12026829.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644082",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.599Z",
"transactionId": 12026828.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 064a16b7-0907-4d2f-a2ed-2487467e7452
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 064a16b7-0907-4d2f-a2ed-2487467e7452
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 064a16b7-0907-4d2f-a2ed-2487467e7452",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.595Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 064a16b7-0907-4d2f-a2ed-2487467e7452
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 064a16b7-0907-4d2f-a2ed-2487467e7452
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 064a16b7-0907-4d2f-a2ed-2487467e7452",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.595Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=bf317152-62c8-45dc-b481-3619e5898904 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=bf317152-62c8-45dc-b481-3619e5898904 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=bf317152-62c8-45dc-b481-3619e5898904 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.594Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644081",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.591Z",
"transactionId": 12026827.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644080",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.584Z",
"transactionId": 12026826.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644079",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.581Z",
"transactionId": 12026826.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644078",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.573Z",
"transactionId": 12026825.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644077",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.566Z",
"transactionId": 12026824.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order bf317152-62c8-45dc-b481-3619e5898904
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order bf317152-62c8-45dc-b481-3619e5898904
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order bf317152-62c8-45dc-b481-3619e5898904",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.562Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order bf317152-62c8-45dc-b481-3619e5898904
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order bf317152-62c8-45dc-b481-3619e5898904
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order bf317152-62c8-45dc-b481-3619e5898904",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.561Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=7f832fbf-bd0a-4eee-92ff-36b6e498b85e no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=7f832fbf-bd0a-4eee-92ff-36b6e498b85e no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=7f832fbf-bd0a-4eee-92ff-36b6e498b85e no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.561Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644076",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.558Z",
"transactionId": 12026823.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644075",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.551Z",
"transactionId": 12026822.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644074",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.548Z",
"transactionId": 12026822.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644073",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.541Z",
"transactionId": 12026821.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644072",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.533Z",
"transactionId": 12026820.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.529Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.529Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=5548276f-8d66-49e2-9efb-4172843ba005 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=5548276f-8d66-49e2-9efb-4172843ba005 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=5548276f-8d66-49e2-9efb-4172843ba005 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.528Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644071",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.525Z",
"transactionId": 12026819.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644070",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.518Z",
"transactionId": 12026818.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644069",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.515Z",
"transactionId": 12026818.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644068",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.508Z",
"transactionId": 12026817.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644067",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.500Z",
"transactionId": 12026816.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 5548276f-8d66-49e2-9efb-4172843ba005
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 5548276f-8d66-49e2-9efb-4172843ba005
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 5548276f-8d66-49e2-9efb-4172843ba005",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.495Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 5548276f-8d66-49e2-9efb-4172843ba005
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 5548276f-8d66-49e2-9efb-4172843ba005
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 5548276f-8d66-49e2-9efb-4172843ba005",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.495Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [reminder] wo=de5dbe22-d2de-4a5c-a5e0-9aea6144612c no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=de5dbe22-d2de-4a5c-a5e0-9aea6144612c no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=de5dbe22-d2de-4a5c-a5e0-9aea6144612c no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.494Z",
"version": "unknown"
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24644066",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.491Z",
"transactionId": 12026815.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24644065",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.484Z",
"transactionId": 12026814.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24644064",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.481Z",
"transactionId": 12026814.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24644063",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.473Z",
"transactionId": 12026813.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24644062",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:08:08.465Z",
"transactionId": 12026812.0,
"waiting": 0.0
}2h ago2026-07-27 00:08:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=41eb84141536a205…
open trace flow ›
time2026-07-27 00:08:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace41eb84141536a2050d4ad8583b6619ee
spanbc7fd213d39e0918
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:08:08.460Z",
"version": "unknown"
}Paginated with Cloud Logging page cursors, so you can walk the whole 2-day window — not just the newest page. Click any filter by value to scope the view (resets to page 1). Paste a trace id to see every log line across all services for that one request.