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Live Cloud Logging query (nothing stored) · master · trace 54781c3cf7da713f2b4f (2-day window) · newest first · page 1 (200/page) · 200 entries in 364 ms all app neo4j weaviate time relative absolute

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7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant ✅ Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:377
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
✅ Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:377",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "\u2705 Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.817Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due:...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:244
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due: now-base=480m < step=1440m'
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:244",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason=\u0027RECURRING not due: now-base=480m \u003c step=1440m\u0027",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.817Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
            WHERE f.delpending = false
            RETURN f
            ORDER BY f.createdat ASC
raw payload (15 fields)
{
  "allocatedBytes": 880.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "23A43F51",
  "id": "23310845",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n            WHERE f.delpending = false\n            RETURN f\n            ORDER BY f.createdat ASC\n            ",
  "queryParameters": "{work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.813Z",
  "transactionId": 11476852.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses 
        OPTIONAL MATCH (d:Document)
        WHERE d.tildaid IN COALESCE(a.docIds, [])
        WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
        // Compute latest AI_MSG draft id per work order for gating REGENERATE
        OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
        WHERE ai.activity_type = 'AI_MSG'  // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
        WITH w, a, documents,
             max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
             collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
        WITH a, documents,
             CASE
               WHEN size(ai_msgs) = 0 THEN false
               ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
             END AS is_latest_draft
        RETURN a,
               CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
               is_latest_draft
        ORDER BY a.createdat DESC
        SKIP $skip
        LIMIT $limit
raw payload (15 fields)
{
  "allocatedBytes": 3272.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "2A13D7A9",
  "id": "23310844",
  "pageFaults": 0.0,
  "pageHits": 9.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n        OPTIONAL MATCH (d:Document)\n        WHERE d.tildaid IN COALESCE(a.docIds, [])\n        WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n        // Compute latest AI_MSG draft id per work order for gating REGENERATE\n        OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n        WHERE ai.activity_type = \u0027AI_MSG\u0027  // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n        WITH w, a, documents,\n             max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n             collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n        WITH a, documents,\n             CASE\n               WHEN size(ai_msgs) = 0 THEN false\n               ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n             END AS is_latest_draft\n        RETURN a,\n               CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n               is_latest_draft\n        ORDER BY a.createdat DESC\n        SKIP $skip\n        LIMIT $limit\n        ",
  "queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027, activity_types: [\u0027AI_MSG\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.806Z",
  "transactionId": 11476851.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses 
        RETURN count(a) as total
raw payload (15 fields)
{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "4745EC38",
  "id": "23310843",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n        RETURN count(a) as total\n        ",
  "queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027, activity_types: [\u0027AI_MSG\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.802Z",
  "transactionId": 11476851.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
        OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
        RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
  "allocatedBytes": 928.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "5B88B76A",
  "id": "23310842",
  "pageFaults": 0.0,
  "pageHits": 12.0,
  "planning": 0.0,
  "query": "\n        MATCH (wo:WorkOrder {tildaid: $wo_id})\n        OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n        RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n        ",
  "queryParameters": "{wo_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.795Z",
  "transactionId": 11476850.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310841",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.787Z",
  "transactionId": 11476849.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:135",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.782Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:368",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.782Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [reminder] wo=da057921-1a96-43f2-af14-37551103141e mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due:...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:244
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=da057921-1a96-43f2-af14-37551103141e mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due: now-base=1388m < step=1440m'
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:244",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[reminder] wo=da057921-1a96-43f2-af14-37551103141e mode=RECURRING should_send=False escalate=False override=none reason=\u0027RECURRING not due: now-base=1388m \u003c step=1440m\u0027",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.781Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
            WHERE f.delpending = false
            RETURN f
            ORDER BY f.createdat ASC
raw payload (15 fields)
{
  "allocatedBytes": 880.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "23A43F51",
  "id": "23310840",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n            WHERE f.delpending = false\n            RETURN f\n            ORDER BY f.createdat ASC\n            ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.778Z",
  "transactionId": 11476848.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses 
        OPTIONAL MATCH (d:Document)
        WHERE d.tildaid IN COALESCE(a.docIds, [])
        WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
        // Compute latest AI_MSG draft id per work order for gating REGENERATE
        OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
        WHERE ai.activity_type = 'AI_MSG'  // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
        WITH w, a, documents,
             max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
             collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
        WITH a, documents,
             CASE
               WHEN size(ai_msgs) = 0 THEN false
               ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
             END AS is_latest_draft
        RETURN a,
               CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
               is_latest_draft
        ORDER BY a.createdat DESC
        SKIP $skip
        LIMIT $limit
raw payload (15 fields)
{
  "allocatedBytes": 3272.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "2A13D7A9",
  "id": "23310839",
  "pageFaults": 0.0,
  "pageHits": 9.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n        OPTIONAL MATCH (d:Document)\n        WHERE d.tildaid IN COALESCE(a.docIds, [])\n        WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n        // Compute latest AI_MSG draft id per work order for gating REGENERATE\n        OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n        WHERE ai.activity_type = \u0027AI_MSG\u0027  // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n        WITH w, a, documents,\n             max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n             collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n        WITH a, documents,\n             CASE\n               WHEN size(ai_msgs) = 0 THEN false\n               ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n             END AS is_latest_draft\n        RETURN a,\n               CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n               is_latest_draft\n        ORDER BY a.createdat DESC\n        SKIP $skip\n        LIMIT $limit\n        ",
  "queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.770Z",
  "transactionId": 11476847.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [PRE_STAGE_DOCS] No eligible accepted docs for work order b75c9de7-83f0-485d-8fc0-195ffd82307a (total accepted=0, skipped already-staged=0)
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1403
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[PRE_STAGE_DOCS] No eligible accepted docs for work order b75c9de7-83f0-485d-8fc0-195ffd82307a (total accepted=0, skipped already-staged=0)
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1403",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[PRE_STAGE_DOCS] No eligible accepted docs for work order b75c9de7-83f0-485d-8fc0-195ffd82307a (total accepted=0, skipped already-staged=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.769Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses 
        RETURN count(a) as total
raw payload (15 fields)
{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "4745EC38",
  "id": "23310837",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n        RETURN count(a) as total\n        ",
  "queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.767Z",
  "transactionId": 11476847.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document) // Scope activities to THIS work...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document)
            // Scope activities to THIS work order (via WORK_ORDER_TO_ACTIVITY); a Document node can
            // be shared across work orders, so matching WORK_ORDER_ACTIVITY_TO_DOCUMENT alone could
            // surface another work order's activity for sender_value / activity_id / activity_type.
            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
            WITH w, d, r, a
            WHERE ($status IS NULL OR coalesce(r.status, 'Received') IN $status)
              AND ($direction IS NULL OR (
                    coalesce(r.direction, 'RECEIVED') IN $direction
                    AND 
  (coalesce(r.direction, 'RECEIVED') <> 'SENT'
   OR r.sentat IS NOT NULL
   OR EXISTS {
     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: 'SENT'})
       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
     WHERE sentAct.activity_type IN ['AI_MSG', 'U_MSG', 'U_CHAT_REQ']
   })

                  ))
              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, '')) CONTAINS toLower($search))
            WITH w, d, r, collect(a) AS acts
            // sender_value keeps its original collect-order derivation (unchanged behavior).
            // earliest_act is derived independently via reduce() so picking the chronologically
            // first activity (for activity_id / activity_type) does not reorder `acts` or alter
            // which sender sender_value selects.
            WITH w, d, r, acts,
                 head([x IN acts WHERE coalesce(x.sender,'') <> '' | x.sender]) AS sender_value,
                 reduce(earliest = null, x IN acts |
                     CASE
                         WHEN earliest IS NULL
                             OR coalesce(x.createdat, x.created_at, x.timestamp, 0)
                                < coalesce(earliest.createdat, earliest.created_at, earliest.timestamp, 0)
                         THEN x
                         ELSE earliest
                     END
                 ) AS earliest_act
            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_TASK]->(:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(st:WorkOrderSubtask)-[:SUBTASK_TO_RECEIVED_DOC]->(d)
            OPTIONAL MATCH (st)-[:SUBTASK_TO_PLACEHOLDER]->(p:Document)
            // placeholder_id/placeholder_title keep their original independent
            // head(collect(...)) derivation (collect drops nulls -> first non-null).
            // The new sub-todo fields come from one coherent subtask struct.
            WITH w, d, r, sender_value, earliest_act,
                 head(collect(DISTINCT st.placeholder_id)) AS placeholder_id,
                 head(collect(DISTINCT p.fileName)) AS placeholder_title,
                 head(collect(DISTINCT {
                     subtask_id: st.tildaid,
                     subtask_description: st.description,
                     subtask_status: st.status
                 })) AS matched_sub
            // Old-version detection: find the newest LIVE (non-archived) document that
            // shares this doc's version family. version_linker stamps a shared
            // document_family_id on the WO->DOC relationship and archives the superseded
            // member, so an archived doc with a live family head is an old version.
            OPTIONAL MATCH (w)-[r2:WORK_ORDER_TO_DOCUMENT]->(repl:Document)
              WHERE r.document_family_id IS NOT NULL
                AND coalesce(r2.document_family_id, repl.tildaid) = r.document_family_id
                AND repl.tildaid <> d.tildaid
                AND coalesce(repl.archived, false) = false
            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, repl,
                 coalesce(repl.createdat, repl.created_at, r2.createdat, r2.created_at, 0) AS repl_created
            ORDER BY repl_created DESC
            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, head(collect(repl)) AS replacement
            RETURN {
                work_order_id: $work_order_id,
                tildaid: d.tildaid,
                fileName: coalesce(d.fileName, d.name, ''),
                contentType: d.contentType,
                direction: coalesce(r.direction, null),
                createdat: coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0),
                status: coalesce(r.status, null),
                sender: sender_value,
                sentat: r.sentat,
                placeholder_id: placeholder_id,
                placeholder_title: placeholder_title,
                subtask_id: matched_sub.subtask_id,
                subtask_description: matched_sub.subtask_description,
                subtask_status: matched_sub.subtask_status,
                is_old_version: (coalesce(d.archived, false) = true AND replacement IS NOT NULL),
                superseded_by_id: replacement.tildaid,
                superseded_by_fileName: coalesce(replacement.fileName, replacement.name),
                collection: d.collection,
                activity_id: earliest_act.tildaid,
                activity_type: earliest_act.activity_type
            } AS doc
            ORDER BY doc.createdat DESC
            SKIP $skip
            LIMIT $limit
raw payload (15 fields)
{
  "allocatedBytes": 27784.0,
  "cpu": 9.0,
  "elapsedTimeMs": 9.0,
  "executionPlanCacheKeyHash": "07008A24",
  "id": "23310835",
  "pageFaults": 0.0,
  "pageHits": 4204.0,
  "planning": 1.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document)\n            // Scope activities to THIS work order (via WORK_ORDER_TO_ACTIVITY); a Document node can\n            // be shared across work orders, so matching WORK_ORDER_ACTIVITY_TO_DOCUMENT alone could\n            // surface another work order\u0027s activity for sender_value / activity_id / activity_type.\n            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n            WITH w, d, r, a\n            WHERE ($status IS NULL OR coalesce(r.status, \u0027Received\u0027) IN $status)\n              AND ($direction IS NULL OR (\n                    coalesce(r.direction, \u0027RECEIVED\u0027) IN $direction\n                    AND \n  (coalesce(r.direction, \u0027RECEIVED\u0027) \u003c\u003e \u0027SENT\u0027\n   OR r.sentat IS NOT NULL\n   OR EXISTS {\n     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: \u0027SENT\u0027})\n       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n     WHERE sentAct.activity_type IN [\u0027AI_MSG\u0027, \u0027U_MSG\u0027, \u0027U_CHAT_REQ\u0027]\n   })\n\n                  ))\n              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, \u0027\u0027)) CONTAINS toLower($search))\n            WITH w, d, r, collect(a) AS acts\n            // sender_value keeps its original collect-order derivation (unchanged behavior).\n            // earliest_act is derived independently via reduce() so picking the chronologically\n            // first activity (for activity_id / activity_type) does not reorder `acts` or alter\n            // which sender sender_value selects.\n            WITH w, d, r, acts,\n                 head([x IN acts WHERE coalesce(x.sender,\u0027\u0027) \u003c\u003e \u0027\u0027 | x.sender]) AS sender_value,\n                 reduce(earliest = null, x IN acts |\n                     CASE\n                         WHEN earliest IS NULL\n                             OR coalesce(x.createdat, x.created_at, x.timestamp, 0)\n                                \u003c coalesce(earliest.createdat, earliest.created_at, earliest.timestamp, 0)\n                         THEN x\n                         ELSE earliest\n                     END\n                 ) AS earliest_act\n            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_TASK]-\u003e(:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(st:WorkOrderSubtask)-[:SUBTASK_TO_RECEIVED_DOC]-\u003e(d)\n            OPTIONAL MATCH (st)-[:SUBTASK_TO_PLACEHOLDER]-\u003e(p:Document)\n            // placeholder_id/placeholder_title keep their original independent\n            // head(collect(...)) derivation (collect drops nulls -\u003e first non-null).\n            // The new sub-todo fields come from one coherent subtask struct.\n            WITH w, d, r, sender_value, earliest_act,\n                 head(collect(DISTINCT st.placeholder_id)) AS placeholder_id,\n                 head(collect(DISTINCT p.fileName)) AS placeholder_title,\n                 head(collect(DISTINCT {\n                     subtask_id: st.tildaid,\n                     subtask_description: st.description,\n                     subtask_status: st.status\n                 })) AS matched_sub\n            // Old-version detection: find the newest LIVE (non-archived) document that\n            // shares this doc\u0027s version family. version_linker stamps a shared\n            // document_family_id on the WO-\u003eDOC relationship and archives the superseded\n            // member, so an archived doc with a live family head is an old version.\n            OPTIONAL MATCH (w)-[r2:WORK_ORDER_TO_DOCUMENT]-\u003e(repl:Document)\n              WHERE r.document_family_id IS NOT NULL\n                AND coalesce(r2.document_family_id, repl.tildaid) = r.document_family_id\n                AND repl.tildaid \u003c\u003e d.tildaid\n                AND coalesce(repl.archived, false) = false\n            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, repl,\n                 coalesce(repl.createdat, repl.created_at, r2.createdat, r2.created_at, 0) AS repl_created\n            ORDER BY repl_created DESC\n            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, head(collect(repl)) AS replacement\n            RETURN {\n                work_order_id: $work_order_id,\n                tildaid: d.tildaid,\n                fileName: coalesce(d.fileName, d.name, \u0027\u0027),\n                contentType: d.contentType,\n                direction: coalesce(r.direction, null),\n                createdat: coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0),\n                status: coalesce(r.status, null),\n                sender: sender_value,\n                sentat: r.sentat,\n                placeholder_id: placeholder_id,\n                placeholder_title: placeholder_title,\n                subtask_id: matched_sub.subtask_id,\n                subtask_description: matched_sub.subtask_description,\n                subtask_status: matched_sub.subtask_status,\n                is_old_version: (coalesce(d.archived, false) = true AND replacement IS NOT NULL),\n                superseded_by_id: replacement.tildaid,\n                superseded_by_fileName: coalesce(replacement.fileName, replacement.name),\n                collection: d.collection,\n                activity_id: earliest_act.tildaid,\n                activity_type: earliest_act.activity_type\n            } AS doc\n            ORDER BY doc.createdat DESC\n            SKIP $skip\n            LIMIT $limit\n            ",
  "queryParameters": "{search: \u003cnull\u003e, work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027, limit: 1000, skip: 0, status: [\u0027Accepted\u0027], direction: [\u0027RECEIVED\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:57708\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T18:46:23.764Z",
  "transactionId": 11476844.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
        OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
        RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
  "allocatedBytes": 928.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "5B88B76A",
  "id": "23310836",
  "pageFaults": 0.0,
  "pageHits": 12.0,
  "planning": 0.0,
  "query": "\n        MATCH (wo:WorkOrder {tildaid: $wo_id})\n        OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n        RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n        ",
  "queryParameters": "{wo_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.760Z",
  "transactionId": 11476846.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310834",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.753Z",
  "transactionId": 11476845.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document) WHERE ($status IS NULL OR...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document)
            WHERE ($status IS NULL OR coalesce(r.status, 'Received') IN $status)
              AND ($direction IS NULL OR (
                    coalesce(r.direction, 'RECEIVED') IN $direction
                    AND 
  (coalesce(r.direction, 'RECEIVED') <> 'SENT'
   OR r.sentat IS NOT NULL
   OR EXISTS {
     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: 'SENT'})
       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
     WHERE sentAct.activity_type IN ['AI_MSG', 'U_MSG', 'U_CHAT_REQ']
   })

                  ))
              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, '')) CONTAINS toLower($search))
            RETURN count(*) AS total
raw payload (15 fields)
{
  "allocatedBytes": 6648.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "02A59CD2",
  "id": "23310833",
  "pageFaults": 0.0,
  "pageHits": 36.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document)\n            WHERE ($status IS NULL OR coalesce(r.status, \u0027Received\u0027) IN $status)\n              AND ($direction IS NULL OR (\n                    coalesce(r.direction, \u0027RECEIVED\u0027) IN $direction\n                    AND \n  (coalesce(r.direction, \u0027RECEIVED\u0027) \u003c\u003e \u0027SENT\u0027\n   OR r.sentat IS NOT NULL\n   OR EXISTS {\n     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: \u0027SENT\u0027})\n       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n     WHERE sentAct.activity_type IN [\u0027AI_MSG\u0027, \u0027U_MSG\u0027, \u0027U_CHAT_REQ\u0027]\n   })\n\n                  ))\n              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, \u0027\u0027)) CONTAINS toLower($search))\n            RETURN count(*) AS total\n            ",
  "queryParameters": "{search: \u003cnull\u003e, work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027, limit: 1000, skip: 0, status: [\u0027Accepted\u0027], direction: [\u0027RECEIVED\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:57708\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T18:46:23.750Z",
  "transactionId": 11476844.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order da057921-1a96-43f2-af14-37551103141e
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:135",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron] Starting processing for work order da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.749Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [daily_cron] About to process work order da057921-1a96-43f2-af14-37551103141e
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order da057921-1a96-43f2-af14-37551103141e
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:368",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron] About to process work order da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.749Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC INFO virtual-assistant [daily_cron_reminder] Released work order lock for b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
sourceshared/work_order_locks.py:91
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron_reminder] Released work order lock for b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "shared/work_order_locks.py:91",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron_reminder] Released work order lock for b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.748Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [reminder] wo=b75c9de7-83f0-485d-8fc0-195ffd82307a due → sending; count→2
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:296
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=b75c9de7-83f0-485d-8fc0-195ffd82307a due → sending; count→2
raw payload (8 fields)
{
  "caller": "jobs/daily_work_order_cron.py:296",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[reminder] wo=b75c9de7-83f0-485d-8fc0-195ffd82307a due \u2192 sending; count\u21922",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.748Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization) RETURN org.alias AS org_alias
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization) 
RETURN org.alias AS org_alias
raw payload (15 fields)
{
  "allocatedBytes": 328.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "C4F1D037",
  "id": "23310832",
  "pageFaults": 0.0,
  "pageHits": 6.0,
  "planning": 0.0,
  "query": "MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization) RETURN org.alias AS org_alias",
  "queryParameters": "{wo: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.737Z",
  "transactionId": 11476843.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) SET n += $props, n.updatedat = $updatedat RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
SET n += $props, n.updatedat = $updatedat 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 708.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "ECF4594A",
  "id": "23310831",
  "pageFaults": 0.0,
  "pageHits": 18.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) SET n += $props, n.updatedat = $updatedat RETURN n",
  "queryParameters": "{node_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027, props: {last_reachout: 1785091568963, reminder_count: 2}, updatedat: 1785091583728}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.730Z",
  "transactionId": 11476841.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310830",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.726Z",
  "transactionId": 11476841.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [PRE_STAGE_DOCS] Starting pre-stage for work order b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1372
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[PRE_STAGE_DOCS] Starting pre-stage for work order b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1372",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[PRE_STAGE_DOCS] Starting pre-stage for work order b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.723Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:473",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.723Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=b75c9de7-83f0-485d-8fc0-195ffd82307a) to targets={('WorkOrderConfigFeed',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=b75c9de7-83f0-485d-8fc0-195ffd82307a) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', 'b75c9de7-83f0-485d-8fc0-195ffd82307a'), ('WorkOrder', None), ('WorkOrderConfig', 'e75922bf-7bfb-4573-af8d-691bc3521766')} (sessions=0)
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:371",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE] Publishing event WorkOrder.update (id=b75c9de7-83f0-485d-8fc0-195ffd82307a) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrderConfig\u0027, \u0027e75922bf-7bfb-4573-af8d-691bc3521766\u0027)} (sessions=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.723Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.723Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=e75922bf-7bfb-4573-af8d-691bc3521766
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=e75922bf-7bfb-4573-af8d-691bc3521766
raw payload (8 fields)
{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=e75922bf-7bfb-4573-af8d-691bc3521766",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.723Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:346",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] publish called: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.722Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1643",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emitted: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.721Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1624",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.720Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=b75c9de7-83f0-485d-8fc0-195ffd82307a operation=update data_type=dict
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=b75c9de7-83f0-485d-8fc0-195ffd82307a operation=update data_type=dict
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1541",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=b75c9de7-83f0-485d-8fc0-195ffd82307a operation=update data_type=dict",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.719Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant Fact keys: ['reminder_policy', 'greeting_style', 'gcp_recency']
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
   Fact keys: ['reminder_policy', 'greeting_style', 'gcp_recency']
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2664",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Fact keys: [\u0027reminder_policy\u0027, \u0027greeting_style\u0027, \u0027gcp_recency\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.717Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant Total facts loaded: 3
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
   Total facts loaded: 3
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2661",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Total facts loaded: 3",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.717Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant Facts query result success: True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
   Facts query result success: True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2645",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Facts query result success: True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.717Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant 🔍 Loading facts for work order b75c9de7-83f0-485d-8fc0-195ffd82307a:
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order b75c9de7-83f0-485d-8fc0-195ffd82307a:
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2644",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "\ud83d\udd0d Loading facts for work order b75c9de7-83f0-485d-8fc0-195ffd82307a:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.716Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
            WHERE f.delpending = false
            RETURN f
            ORDER BY f.createdat ASC
raw payload (15 fields)
{
  "allocatedBytes": 828.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "23A43F51",
  "id": "23310829",
  "pageFaults": 0.0,
  "pageHits": 7.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n            WHERE f.delpending = false\n            RETURN f\n            ORDER BY f.createdat ASC\n            ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.714Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
  "allocatedBytes": 616.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "369DF1FF",
  "id": "23310828",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "\n                        MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n                        ",
  "queryParameters": "{wo: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:57708\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T18:46:23.707Z",
  "transactionId": 11476840.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
                OPTIONAL MATCH (event:Event {tildaid: w.event_id})
                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
                       COALESCE(site.name, null) AS siteName,
                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
                       COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
                       COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
                       CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
                       parentCfg.title AS parentTitle,
                       event.name AS eventLabel
raw payload (15 fields)
{
  "allocatedBytes": 18480.0,
  "cpu": 2.0,
  "elapsedTimeMs": 2.0,
  "executionPlanCacheKeyHash": "20D9422C",
  "id": "23310827",
  "pageFaults": 0.0,
  "pageHits": 2585.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $wo})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n                OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n                       COALESCE(site.name, null) AS siteName,\n                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n                       COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n                       COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n                       CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n                       parentCfg.title AS parentTitle,\n                       event.name AS eventLabel\n                ",
  "queryParameters": "{wo: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.698Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
            WHERE coalesce(t.status, '') <> 'Discarded'
              AND coalesce(s.is_optional, false) = false
              AND coalesce(s.status, '') <> 'Discarded'
              AND (coalesce(s.expects_document, false) = true
                   OR s.expects_document IS NULL
                   OR s.placeholder_id IS NOT NULL
                   OR s.sent_doc_id IS NOT NULL
                   OR s.received_doc_id IS NOT NULL)
            RETURN count(s) AS cnt
raw payload (15 fields)
{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "5FFED4A2",
  "id": "23310826",
  "pageFaults": 0.0,
  "pageHits": 22.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n            WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND coalesce(s.is_optional, false) = false\n              AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND (coalesce(s.expects_document, false) = true\n                   OR s.expects_document IS NULL\n                   OR s.placeholder_id IS NOT NULL\n                   OR s.sent_doc_id IS NOT NULL\n                   OR s.received_doc_id IS NOT NULL)\n            RETURN count(s) AS cnt\n            ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.694Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
                    RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
  "allocatedBytes": 952.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "9031398A",
  "id": "23310825",
  "pageFaults": 0.0,
  "pageHits": 6.0,
  "planning": 0.0,
  "query": "\n                    MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n                    RETURN t.status AS status, count(t) AS cnt\n                    ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.690Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type':...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
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raw payload (8 fields)
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}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
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span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
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  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
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  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
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span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
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  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
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  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2204",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.688Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
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  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
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}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
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  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.687Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
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  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.687Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
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  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.687Z",
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}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
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  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.687Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.687Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.686Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.686Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.686Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.686Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.686Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2146
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2146",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.686Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.685Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.685Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.685Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310824",
  "pageFaults": 0.0,
  "pageHits": 175.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.684Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.682Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.682Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.682Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.681Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.681Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310823",
  "pageFaults": 0.0,
  "pageHits": 294.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.680Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.678Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.678Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.678Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.677Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.677Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310822",
  "pageFaults": 0.0,
  "pageHits": 322.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.676Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.673Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.673Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.673Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.673Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.672Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310821",
  "pageFaults": 0.0,
  "pageHits": 151.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.671Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.669Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.669Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.669Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.669Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.668Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310820",
  "pageFaults": 0.0,
  "pageHits": 57.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.667Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.665Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.665Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.665Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.665Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.665Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310819",
  "pageFaults": 0.0,
  "pageHits": 63.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.663Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.661Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.661Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=b75c9de7-83f0-485d-8fc0-195ffd82307a study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2107
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Details: work_order_id=b75c9de7-83f0-485d-8fc0-195ffd82307a study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2107",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Details: work_order_id=b75c9de7-83f0-485d-8fc0-195ffd82307a study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.661Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2101
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
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  "cluster": "master",
  "environment": "DEVELOPMENT",
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  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.661Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2100
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2100",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.660Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant - Raw documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat':...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2096
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
  - Raw documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2096",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Raw documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.660Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant - Raw documents count: 6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2095
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
  - Raw documents count: 6
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2095",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Raw documents count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.660Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2094
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
  - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2094",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.660Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2093
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Raw query results:
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2093",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.659Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (o:Organization {tildaid: $org_id})
        WHERE o.alias <> ''
        RETURN o.alias as alias,
               coalesce(o.aiTeammateName, '') as aiTeammateName,
               coalesce(o.aiTeammateEmail, '') as aiTeammateEmail
raw payload (15 fields)
{
  "allocatedBytes": 328.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "65961572",
  "id": "23310818",
  "pageFaults": 0.0,
  "pageHits": 2.0,
  "planning": 0.0,
  "query": "\n        MATCH (o:Organization {tildaid: $org_id})\n        WHERE o.alias \u003c\u003e \u0027\u0027\n        RETURN o.alias as alias,\n               coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n               coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n        ",
  "queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.658Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
                OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
                WHERE toLower(coalesce(rec.category,'')) = 'quality control'
                  AND toLower(coalesce(rec.status,'')) <> 'ignored'
                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
                WITH w, org, doc, r, rec, act
                WITH w, org, doc, r,
                     COLLECT(DISTINCT {
                       rec_id: rec.rec_id,
                       category: rec.category,
                       status: rec.status,
                       severity: rec.severity,
                       explanation:coalesce(rec.data, rec.explanation),
                       user_action: rec.user_action
                     }) AS recommendations,
                     coalesce(doc.rejectReason, '') AS rejectReason,
                     ANY(x IN COLLECT(rec) WHERE
                      toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
                      AND toLower(coalesce(x.severity, '')) <> 'minor'
                     ) AS has_qc_issues,
                     COLLECT(DISTINCT {
                       activity_id: act.tildaid,
                       activity_type: act.activity_type,
                       createdat: act.createdat
                     }) AS doc_activities
                WITH org,
                     COLLECT(DISTINCT {
                       tildaid: doc.tildaid,
                       fileName: doc.fileName,
                       contentType: doc.contentType,
                       direction: coalesce(r.direction, null),
                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
                       document_family_id: coalesce(r.document_family_id, null),
                       rejectReason: rejectReason,
                       recommendations: recommendations,
                       status: coalesce(r.status,
                         CASE
                           WHEN doc.tildaid IS NULL THEN null
                           WHEN rejectReason <> '' THEN 'Discarded'
                           WHEN has_qc_issues THEN 'Discarded'
                           ELSE 'Accepted'
                         END
                       ),
                       activities: doc_activities,
                       sentat: r.sentat
                     }) AS documents
                RETURN org, documents
raw payload (15 fields)
{
  "allocatedBytes": 24152.0,
  "cpu": 4.0,
  "elapsedTimeMs": 4.0,
  "executionPlanCacheKeyHash": "49C251C1",
  "id": "23310817",
  "pageFaults": 0.0,
  "pageHits": 4260.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $work_order_id})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n                OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n                WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n                  AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n                WITH w, org, doc, r, rec, act\n                WITH w, org, doc, r,\n                     COLLECT(DISTINCT {\n                       rec_id: rec.rec_id,\n                       category: rec.category,\n                       status: rec.status,\n                       severity: rec.severity,\n                       explanation:coalesce(rec.data, rec.explanation),\n                       user_action: rec.user_action\n                     }) AS recommendations,\n                     coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n                     ANY(x IN COLLECT(rec) WHERE\n                      toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n                      AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n                     ) AS has_qc_issues,\n                     COLLECT(DISTINCT {\n                       activity_id: act.tildaid,\n                       activity_type: act.activity_type,\n                       createdat: act.createdat\n                     }) AS doc_activities\n                WITH org,\n                     COLLECT(DISTINCT {\n                       tildaid: doc.tildaid,\n                       fileName: doc.fileName,\n                       contentType: doc.contentType,\n                       direction: coalesce(r.direction, null),\n                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n                       document_family_id: coalesce(r.document_family_id, null),\n                       rejectReason: rejectReason,\n                       recommendations: recommendations,\n                       status: coalesce(r.status,\n                         CASE\n                           WHEN doc.tildaid IS NULL THEN null\n                           WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n                           WHEN has_qc_issues THEN \u0027Discarded\u0027\n                           ELSE \u0027Accepted\u0027\n                         END\n                       ),\n                       activities: doc_activities,\n                       sentat: r.sentat\n                     }) AS documents\n                RETURN org, documents\n                ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.653Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2068
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2068",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.648Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1957
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:1957",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.648Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310816",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.646Z",
  "transactionId": 11476839.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1949
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:1949",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.644Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310814",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.637Z",
  "transactionId": 11476838.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310813",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.630Z",
  "transactionId": 11476837.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) OPTIONAL MATCH...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
        
        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]->(sub:WorkOrderSubtask)
        WITH w, t, sum(CASE WHEN sub IS NOT NULL AND coalesce(sub.status, '') <> 'Discarded' THEN 1 ELSE 0 END) AS subtask_count,
             sum(CASE WHEN sub.status = 'Completed' THEN 1 ELSE 0 END) AS completed_subtask_count,
             sum(CASE WHEN sub.status = 'Matched' THEN 1 ELSE 0 END) AS matched_subtask_count
        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]->(all_sub:WorkOrderSubtask)
        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_PLACEHOLDER]->(ph:Document)
        OPTIONAL MATCH (d_ph:Deliverable)-[:TRACKS_PLACEHOLDER]->(ph)
        OPTIONAL MATCH (sa_ph:SubArtifact {tildaid: d_ph.tmfTildaId})
        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_RECEIVED_DOC]->(rd:Document)
        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_SENT_DOC]->(sd:Document)
        OPTIONAL MATCH (w)-[r_ph:WORK_ORDER_TO_DOCUMENT]->(ph)
        OPTIONAL MATCH (w)-[r_rd:WORK_ORDER_TO_DOCUMENT]->(rd)
        OPTIONAL MATCH (w)-[r_sd:WORK_ORDER_TO_DOCUMENT]->(sd)
        WITH t, subtask_count, completed_subtask_count, matched_subtask_count,
             collect(CASE WHEN all_sub IS NOT NULL THEN {
                 tildaid: all_sub.tildaid,
                 task_id: all_sub.task_id,
                 description: all_sub.description,
                 status: all_sub.status,
                 discarded_reason: all_sub.discarded_reason,
                 is_optional: all_sub.is_optional,
                 is_internal: all_sub.is_internal,
                 placeholder_id: all_sub.placeholder_id,
                 expects_document: all_sub.expects_document,
                 created_source: all_sub.created_source,
                 creation_sa: all_sub.creation_sa,
                 received_doc_id: all_sub.received_doc_id,
                 sent_doc_id: all_sub.sent_doc_id,
                 createdat: all_sub.createdat,
                 updatedat: all_sub.updatedat,
                 ph_tildaid: ph.tildaid,
                 ph_fileName: ph.fileName,
                 ph_contentType: ph.contentType,
                 ph_status: r_ph.status,
                 ph_subartifact_name: CASE WHEN sa_ph IS NOT NULL THEN sa_ph.name ELSE null END,
                 rd_tildaid: rd.tildaid,
                 rd_fileName: rd.fileName,
                 rd_contentType: rd.contentType,
                 rd_status: r_rd.status,
                 sd_tildaid: sd.tildaid,
                 sd_fileName: sd.fileName,
                 sd_contentType: sd.contentType,
                 sd_status: r_sd.status
             } END) AS subtasks
        RETURN t, subtask_count, completed_subtask_count, matched_subtask_count, subtasks
        ORDER BY t.seq ASC, t.createdat DESC
        SKIP $skip
        LIMIT $limit
raw payload (15 fields)
{
  "allocatedBytes": 31208.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "35CB4D81",
  "id": "23310812",
  "pageFaults": 0.0,
  "pageHits": 31.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n        \n        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]-\u003e(sub:WorkOrderSubtask)\n        WITH w, t, sum(CASE WHEN sub IS NOT NULL AND coalesce(sub.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027 THEN 1 ELSE 0 END) AS subtask_count,\n             sum(CASE WHEN sub.status = \u0027Completed\u0027 THEN 1 ELSE 0 END) AS completed_subtask_count,\n             sum(CASE WHEN sub.status = \u0027Matched\u0027 THEN 1 ELSE 0 END) AS matched_subtask_count\n        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]-\u003e(all_sub:WorkOrderSubtask)\n        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_PLACEHOLDER]-\u003e(ph:Document)\n        OPTIONAL MATCH (d_ph:Deliverable)-[:TRACKS_PLACEHOLDER]-\u003e(ph)\n        OPTIONAL MATCH (sa_ph:SubArtifact {tildaid: d_ph.tmfTildaId})\n        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_RECEIVED_DOC]-\u003e(rd:Document)\n        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_SENT_DOC]-\u003e(sd:Document)\n        OPTIONAL MATCH (w)-[r_ph:WORK_ORDER_TO_DOCUMENT]-\u003e(ph)\n        OPTIONAL MATCH (w)-[r_rd:WORK_ORDER_TO_DOCUMENT]-\u003e(rd)\n        OPTIONAL MATCH (w)-[r_sd:WORK_ORDER_TO_DOCUMENT]-\u003e(sd)\n        WITH t, subtask_count, completed_subtask_count, matched_subtask_count,\n             collect(CASE WHEN all_sub IS NOT NULL THEN {\n                 tildaid: all_sub.tildaid,\n                 task_id: all_sub.task_id,\n                 description: all_sub.description,\n                 status: all_sub.status,\n                 discarded_reason: all_sub.discarded_reason,\n                 is_optional: all_sub.is_optional,\n                 is_internal: all_sub.is_internal,\n                 placeholder_id: all_sub.placeholder_id,\n                 expects_document: all_sub.expects_document,\n                 created_source: all_sub.created_source,\n                 creation_sa: all_sub.creation_sa,\n                 received_doc_id: all_sub.received_doc_id,\n                 sent_doc_id: all_sub.sent_doc_id,\n                 createdat: all_sub.createdat,\n                 updatedat: all_sub.updatedat,\n                 ph_tildaid: ph.tildaid,\n                 ph_fileName: ph.fileName,\n                 ph_contentType: ph.contentType,\n                 ph_status: r_ph.status,\n                 ph_subartifact_name: CASE WHEN sa_ph IS NOT NULL THEN sa_ph.name ELSE null END,\n                 rd_tildaid: rd.tildaid,\n                 rd_fileName: rd.fileName,\n                 rd_contentType: rd.contentType,\n                 rd_status: r_rd.status,\n                 sd_tildaid: sd.tildaid,\n                 sd_fileName: sd.fileName,\n                 sd_contentType: sd.contentType,\n                 sd_status: r_sd.status\n             } END) AS subtasks\n        RETURN t, subtask_count, completed_subtask_count, matched_subtask_count, subtasks\n        ORDER BY t.seq ASC, t.createdat DESC\n        SKIP $skip\n        LIMIT $limit\n        ",
  "queryParameters": "{limit: 500, skip: 0, work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.619Z",
  "transactionId": 11476836.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN count(t) as total
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
        
        RETURN count(t) as total
raw payload (15 fields)
{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "778BD350",
  "id": "23310811",
  "pageFaults": 0.0,
  "pageHits": 5.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n        \n        RETURN count(t) as total\n        ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.614Z",
  "transactionId": 11476836.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310810",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.607Z",
  "transactionId": 11476835.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:473",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.604Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=b75c9de7-83f0-485d-8fc0-195ffd82307a) to targets={('WorkOrderConfigFeed',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrder.update (id=b75c9de7-83f0-485d-8fc0-195ffd82307a) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', 'b75c9de7-83f0-485d-8fc0-195ffd82307a'), ('WorkOrder', None), ('WorkOrderConfig', 'e75922bf-7bfb-4573-af8d-691bc3521766')} (sessions=0)
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:371",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE] Publishing event WorkOrder.update (id=b75c9de7-83f0-485d-8fc0-195ffd82307a) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrderConfig\u0027, \u0027e75922bf-7bfb-4573-af8d-691bc3521766\u0027)} (sessions=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.604Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
raw payload (8 fields)
{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.604Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=e75922bf-7bfb-4573-af8d-691bc3521766
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=e75922bf-7bfb-4573-af8d-691bc3521766
raw payload (8 fields)
{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=e75922bf-7bfb-4573-af8d-691bc3521766",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.603Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a payload_keys=['tildaid', 'work_order_id', 'title',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:346
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] publish called: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:346",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] publish called: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.603Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1643
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emitted: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1643",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emitted: WorkOrder.update id=b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.602Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1624
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1624",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.601Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=b75c9de7-83f0-485d-8fc0-195ffd82307a operation=update data_type=dict
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourceapi/work_order_service.py:1541
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=b75c9de7-83f0-485d-8fc0-195ffd82307a operation=update data_type=dict
raw payload (8 fields)
{
  "caller": "api/work_order_service.py:1541",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=b75c9de7-83f0-485d-8fc0-195ffd82307a operation=update data_type=dict",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.601Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant Fact keys: ['reminder_policy', 'greeting_style', 'gcp_recency']
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2664
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
   Fact keys: ['reminder_policy', 'greeting_style', 'gcp_recency']
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2664",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Fact keys: [\u0027reminder_policy\u0027, \u0027greeting_style\u0027, \u0027gcp_recency\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.599Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant Total facts loaded: 3
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2661
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
   Total facts loaded: 3
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2661",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Total facts loaded: 3",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.599Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant Facts query result success: True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2645
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
   Facts query result success: True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2645",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Facts query result success: True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.598Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant 🔍 Loading facts for work order b75c9de7-83f0-485d-8fc0-195ffd82307a:
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2644
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
🔍 Loading facts for work order b75c9de7-83f0-485d-8fc0-195ffd82307a:
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2644",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "\ud83d\udd0d Loading facts for work order b75c9de7-83f0-485d-8fc0-195ffd82307a:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.598Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
            WHERE f.delpending = false
            RETURN f
            ORDER BY f.createdat ASC
raw payload (15 fields)
{
  "allocatedBytes": 828.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "23A43F51",
  "id": "23310809",
  "pageFaults": 0.0,
  "pageHits": 7.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n            WHERE f.delpending = false\n            RETURN f\n            ORDER BY f.createdat ASC\n            ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.596Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1
raw payload (15 fields)
{
  "allocatedBytes": 616.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "369DF1FF",
  "id": "23310808",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "\n                        MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n                        ",
  "queryParameters": "{wo: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.0.201:57708\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T18:46:23.589Z",
  "transactionId": 11476834.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $wo})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
                OPTIONAL MATCH (event:Event {tildaid: w.event_id})
                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
                       COALESCE(site.name, null) AS siteName,
                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
                       COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
                       COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
                       CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
                       parentCfg.title AS parentTitle,
                       event.name AS eventLabel
raw payload (15 fields)
{
  "allocatedBytes": 18480.0,
  "cpu": 3.0,
  "elapsedTimeMs": 3.0,
  "executionPlanCacheKeyHash": "20D9422C",
  "id": "23310807",
  "pageFaults": 0.0,
  "pageHits": 2585.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $wo})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n                OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n                       COALESCE(site.name, null) AS siteName,\n                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n                       COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n                       COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n                       CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n                       parentCfg.title AS parentTitle,\n                       event.name AS eventLabel\n                ",
  "queryParameters": "{wo: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.580Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
            WHERE coalesce(t.status, '') <> 'Discarded'
              AND coalesce(s.is_optional, false) = false
              AND coalesce(s.status, '') <> 'Discarded'
              AND (coalesce(s.expects_document, false) = true
                   OR s.expects_document IS NULL
                   OR s.placeholder_id IS NOT NULL
                   OR s.sent_doc_id IS NOT NULL
                   OR s.received_doc_id IS NOT NULL)
            RETURN count(s) AS cnt
raw payload (15 fields)
{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "5FFED4A2",
  "id": "23310806",
  "pageFaults": 0.0,
  "pageHits": 22.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n            WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND coalesce(s.is_optional, false) = false\n              AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND (coalesce(s.expects_document, false) = true\n                   OR s.expects_document IS NULL\n                   OR s.placeholder_id IS NOT NULL\n                   OR s.sent_doc_id IS NOT NULL\n                   OR s.received_doc_id IS NOT NULL)\n            RETURN count(s) AS cnt\n            ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.574Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
                    RETURN t.status AS status, count(t) AS cnt
raw payload (15 fields)
{
  "allocatedBytes": 952.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "9031398A",
  "id": "23310805",
  "pageFaults": 0.0,
  "pageHits": 6.0,
  "planning": 0.0,
  "query": "\n                    MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n                    RETURN t.status AS status, count(t) AS cnt\n                    ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.571Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type':...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2323
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2323",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.568Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2322
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2322",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.568Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2205
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2205",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.568Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2204
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Latest by family: []
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2204",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.567Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
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  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.567Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.567Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.567Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.566Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.566Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.566Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.566Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.566Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.566Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.565Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2202
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.565Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2172
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.565Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2146
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2146",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.565Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.565Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.565Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.564Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310804",
  "pageFaults": 0.0,
  "pageHits": 175.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.562Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.560Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.560Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.559Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.559Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.559Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310803",
  "pageFaults": 0.0,
  "pageHits": 294.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.557Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.554Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.554Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.554Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.554Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.554Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310802",
  "pageFaults": 0.0,
  "pageHits": 322.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.552Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.549Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.549Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.549Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.549Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.548Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310800",
  "pageFaults": 0.0,
  "pageHits": 151.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.547Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.544Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.544Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.544Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.543Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.543Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310799",
  "pageFaults": 0.0,
  "pageHits": 57.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.542Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.539Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.539Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2133
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.539Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2127
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.539Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:113
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True
raw payload (8 fields)
{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.538Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf
raw payload (15 fields)
{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23310798",
  "pageFaults": 0.0,
  "pageHits": 63.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.537Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/document_repository.py:89
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.534Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2122
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.534Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=b75c9de7-83f0-485d-8fc0-195ffd82307a study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2107
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[TMF-CHECK] Details: work_order_id=b75c9de7-83f0-485d-8fc0-195ffd82307a study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6
raw payload (8 fields)
{
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  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Details: work_order_id=b75c9de7-83f0-485d-8fc0-195ffd82307a study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
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  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.534Z",
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}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2101
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2101",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: 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\u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
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}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2100
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2100",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.533Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant - Raw documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat':...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2096
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
  - Raw documents: [{'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': '3974bc6e-f61d-4e61-8041-c3ad81668f90', 'activity_type': 'AI_MSG', 'createdat': 1784918713032}, {'activity_id': '49f56f99-5538-49dc-9de6-bf4adfe90c47', 'activity_type': 'AI_MSG', 'createdat': 1785005165480}, {'activity_id': '38aa86ac-3f90-463c-9e95-485c98ceb80f', 'activity_type': 'AI_MSG', 'createdat': 1785091577611}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785091582768, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2096",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Raw documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", 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[{\u0027activity_id\u0027: \u00273974bc6e-f61d-4e61-8041-c3ad81668f90\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784918713032}, {\u0027activity_id\u0027: \u002749f56f99-5538-49dc-9de6-bf4adfe90c47\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785005165480}, {\u0027activity_id\u0027: \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785091577611}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785091582768, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.533Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant - Raw documents count: 6
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2095
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
  - Raw documents count: 6
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2095",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Raw documents count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.533Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2094
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
  - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2094",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.533Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2093
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Raw query results:
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2093",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.532Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (o:Organization {tildaid: $org_id})
        WHERE o.alias <> ''
        RETURN o.alias as alias,
               coalesce(o.aiTeammateName, '') as aiTeammateName,
               coalesce(o.aiTeammateEmail, '') as aiTeammateEmail
raw payload (15 fields)
{
  "allocatedBytes": 328.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "65961572",
  "id": "23310797",
  "pageFaults": 0.0,
  "pageHits": 2.0,
  "planning": 0.0,
  "query": "\n        MATCH (o:Organization {tildaid: $org_id})\n        WHERE o.alias \u003c\u003e \u0027\u0027\n        RETURN o.alias as alias,\n               coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n               coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n        ",
  "queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.531Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
                OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
                WHERE toLower(coalesce(rec.category,'')) = 'quality control'
                  AND toLower(coalesce(rec.status,'')) <> 'ignored'
                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
                WITH w, org, doc, r, rec, act
                WITH w, org, doc, r,
                     COLLECT(DISTINCT {
                       rec_id: rec.rec_id,
                       category: rec.category,
                       status: rec.status,
                       severity: rec.severity,
                       explanation:coalesce(rec.data, rec.explanation),
                       user_action: rec.user_action
                     }) AS recommendations,
                     coalesce(doc.rejectReason, '') AS rejectReason,
                     ANY(x IN COLLECT(rec) WHERE
                      toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
                      AND toLower(coalesce(x.severity, '')) <> 'minor'
                     ) AS has_qc_issues,
                     COLLECT(DISTINCT {
                       activity_id: act.tildaid,
                       activity_type: act.activity_type,
                       createdat: act.createdat
                     }) AS doc_activities
                WITH org,
                     COLLECT(DISTINCT {
                       tildaid: doc.tildaid,
                       fileName: doc.fileName,
                       contentType: doc.contentType,
                       direction: coalesce(r.direction, null),
                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
                       document_family_id: coalesce(r.document_family_id, null),
                       rejectReason: rejectReason,
                       recommendations: recommendations,
                       status: coalesce(r.status,
                         CASE
                           WHEN doc.tildaid IS NULL THEN null
                           WHEN rejectReason <> '' THEN 'Discarded'
                           WHEN has_qc_issues THEN 'Discarded'
                           ELSE 'Accepted'
                         END
                       ),
                       activities: doc_activities,
                       sentat: r.sentat
                     }) AS documents
                RETURN org, documents
raw payload (15 fields)
{
  "allocatedBytes": 24152.0,
  "cpu": 6.0,
  "elapsedTimeMs": 6.0,
  "executionPlanCacheKeyHash": "49C251C1",
  "id": "23310796",
  "pageFaults": 0.0,
  "pageHits": 4260.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $work_order_id})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n                OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n                WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n                  AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n                WITH w, org, doc, r, rec, act\n                WITH w, org, doc, r,\n                     COLLECT(DISTINCT {\n                       rec_id: rec.rec_id,\n                       category: rec.category,\n                       status: rec.status,\n                       severity: rec.severity,\n                       explanation:coalesce(rec.data, rec.explanation),\n                       user_action: rec.user_action\n                     }) AS recommendations,\n                     coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n                     ANY(x IN COLLECT(rec) WHERE\n                      toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n                      AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n                     ) AS has_qc_issues,\n                     COLLECT(DISTINCT {\n                       activity_id: act.tildaid,\n                       activity_type: act.activity_type,\n                       createdat: act.createdat\n                     }) AS doc_activities\n                WITH org,\n                     COLLECT(DISTINCT {\n                       tildaid: doc.tildaid,\n                       fileName: doc.fileName,\n                       contentType: doc.contentType,\n                       direction: coalesce(r.direction, null),\n                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n                       document_family_id: coalesce(r.document_family_id, null),\n                       rejectReason: rejectReason,\n                       recommendations: recommendations,\n                       status: coalesce(r.status,\n                         CASE\n                           WHEN doc.tildaid IS NULL THEN null\n                           WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n                           WHEN has_qc_issues THEN \u0027Discarded\u0027\n                           ELSE \u0027Accepted\u0027\n                         END\n                       ),\n                       activities: doc_activities,\n                       sentat: r.sentat\n                     }) AS documents\n                RETURN org, documents\n                ",
  "queryParameters": "{work_order_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.526Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:2068
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:2068",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.518Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1957
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:1957",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.518Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
time2026-07-26 18:46:23 UTC
severityINFO
servicevirtual-assistant
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n
raw payload (15 fields)
{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23310795",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:41566\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T18:46:23.516Z",
  "transactionId": 11476833.0,
  "waiting": 0.0
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcedb/work_order_repository.py:1949
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "db/work_order_repository.py:1949",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.514Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=38aa86ac-3f90-463c-9e95-485c98ceb80f
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:473
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=38aa86ac-3f90-463c-9e95-485c98ceb80f
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:473",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=38aa86ac-3f90-463c-9e95-485c98ceb80f",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.513Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE] Publishing event WorkOrderActivity.create (id=38aa86ac-3f90-463c-9e95-485c98ceb80f) to targets={('WorkOrder',...
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/manager.py:371
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE] Publishing event WorkOrderActivity.create (id=38aa86ac-3f90-463c-9e95-485c98ceb80f) to targets={('WorkOrder', 'b75c9de7-83f0-485d-8fc0-195ffd82307a'), ('WorkOrderActivity', None), ('WorkOrderActivity', '38aa86ac-3f90-463c-9e95-485c98ceb80f')} (sessions=0)
raw payload (8 fields)
{
  "caller": "tilda_stream/manager.py:371",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE] Publishing event WorkOrderActivity.create (id=38aa86ac-3f90-463c-9e95-485c98ceb80f) to targets={(\u0027WorkOrder\u0027, \u0027b75c9de7-83f0-485d-8fc0-195ffd82307a\u0027), (\u0027WorkOrderActivity\u0027, None), (\u0027WorkOrderActivity\u0027, \u002738aa86ac-3f90-463c-9e95-485c98ceb80f\u0027)} (sessions=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.513Z",
  "version": "unknown"
}
7h ago2026-07-26 18:46:23 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrderActivity -> parent rule=WorkOrder.work_order_id extracted parent_id=b75c9de7-83f0-485d-8fc0-195ffd82307a
time2026-07-26 18:46:23 UTC
severityDEBUG
servicevirtual-assistant
sourcetilda_stream/hierarchy.py:74
clustermaster
org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf
versionunknown
trace54781c3cf7da713f2b4fff1453222ab9
span089808b6cfda08a7
podvirtual-assistant-65b975d66b-l8wpw
message
[SSE][Hierarchy] entity=WorkOrderActivity -> parent rule=WorkOrder.work_order_id extracted parent_id=b75c9de7-83f0-485d-8fc0-195ffd82307a
raw payload (8 fields)
{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrderActivity -\u003e parent rule=WorkOrder.work_order_id extracted parent_id=b75c9de7-83f0-485d-8fc0-195ffd82307a",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T18:46:23.513Z",
  "version": "unknown"
}

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