Logs
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7s ago2026-07-27 00:01:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24626291",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:08.951Z",
"transactionId": 12014876.0,
"waiting": 0.0
}7s ago2026-07-27 00:01:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24626290",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:08.942Z",
"transactionId": 12014875.0,
"waiting": 0.0
}7s ago2026-07-27 00:01:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24626289",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:08.933Z",
"transactionId": 12014874.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 691c470b-9998-4b3b-aea1-2890e344c909
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 691c470b-9998-4b3b-aea1-2890e344c909
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 691c470b-9998-4b3b-aea1-2890e344c909",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.641Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 691c470b-9998-4b3b-aea1-2890e344c909
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 691c470b-9998-4b3b-aea1-2890e344c909
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 691c470b-9998-4b3b-aea1-2890e344c909",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.640Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=b8e68e82-df1d-41e4-9df2-c1416fef8832 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=b8e68e82-df1d-41e4-9df2-c1416fef8832 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=b8e68e82-df1d-41e4-9df2-c1416fef8832 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.640Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order b8e68e82-df1d-41e4-9df2-c1416fef8832
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order b8e68e82-df1d-41e4-9df2-c1416fef8832
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order b8e68e82-df1d-41e4-9df2-c1416fef8832",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.604Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order b8e68e82-df1d-41e4-9df2-c1416fef8832
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order b8e68e82-df1d-41e4-9df2-c1416fef8832
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order b8e68e82-df1d-41e4-9df2-c1416fef8832",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.604Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=b97f1ea9-b071-4b35-89a7-36eb7df6616a no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=b97f1ea9-b071-4b35-89a7-36eb7df6616a no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=b97f1ea9-b071-4b35-89a7-36eb7df6616a no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.604Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order b97f1ea9-b071-4b35-89a7-36eb7df6616a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order b97f1ea9-b071-4b35-89a7-36eb7df6616a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order b97f1ea9-b071-4b35-89a7-36eb7df6616a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.568Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order b97f1ea9-b071-4b35-89a7-36eb7df6616a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order b97f1ea9-b071-4b35-89a7-36eb7df6616a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order b97f1ea9-b071-4b35-89a7-36eb7df6616a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.568Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=9acc08ba-3dd4-40b8-990b-689d2f24d1aa no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=9acc08ba-3dd4-40b8-990b-689d2f24d1aa no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=9acc08ba-3dd4-40b8-990b-689d2f24d1aa no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.568Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 9acc08ba-3dd4-40b8-990b-689d2f24d1aa
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 9acc08ba-3dd4-40b8-990b-689d2f24d1aa
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 9acc08ba-3dd4-40b8-990b-689d2f24d1aa",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.530Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 9acc08ba-3dd4-40b8-990b-689d2f24d1aa
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 9acc08ba-3dd4-40b8-990b-689d2f24d1aa
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 9acc08ba-3dd4-40b8-990b-689d2f24d1aa",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.530Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=dc609db5-7192-463d-92ca-9e9e35c22299 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=dc609db5-7192-463d-92ca-9e9e35c22299 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=dc609db5-7192-463d-92ca-9e9e35c22299 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.530Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order dc609db5-7192-463d-92ca-9e9e35c22299
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order dc609db5-7192-463d-92ca-9e9e35c22299
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order dc609db5-7192-463d-92ca-9e9e35c22299",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.494Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order dc609db5-7192-463d-92ca-9e9e35c22299
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order dc609db5-7192-463d-92ca-9e9e35c22299
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order dc609db5-7192-463d-92ca-9e9e35c22299",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.494Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=7e9fd443-896e-473c-abeb-3e8fa6ab76b7 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=7e9fd443-896e-473c-abeb-3e8fa6ab76b7 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=7e9fd443-896e-473c-abeb-3e8fa6ab76b7 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.494Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 7e9fd443-896e-473c-abeb-3e8fa6ab76b7
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 7e9fd443-896e-473c-abeb-3e8fa6ab76b7
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 7e9fd443-896e-473c-abeb-3e8fa6ab76b7",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.454Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 7e9fd443-896e-473c-abeb-3e8fa6ab76b7
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 7e9fd443-896e-473c-abeb-3e8fa6ab76b7
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 7e9fd443-896e-473c-abeb-3e8fa6ab76b7",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.454Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=196ee7d7-84ed-4d36-956f-4ba89ba74364 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=196ee7d7-84ed-4d36-956f-4ba89ba74364 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=196ee7d7-84ed-4d36-956f-4ba89ba74364 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.453Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 196ee7d7-84ed-4d36-956f-4ba89ba74364
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 196ee7d7-84ed-4d36-956f-4ba89ba74364
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 196ee7d7-84ed-4d36-956f-4ba89ba74364",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.415Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 196ee7d7-84ed-4d36-956f-4ba89ba74364
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 196ee7d7-84ed-4d36-956f-4ba89ba74364
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 196ee7d7-84ed-4d36-956f-4ba89ba74364",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.415Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=697d5dce-2f0d-488d-9f63-4094afffcc27 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=697d5dce-2f0d-488d-9f63-4094afffcc27 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=697d5dce-2f0d-488d-9f63-4094afffcc27 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.415Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 697d5dce-2f0d-488d-9f63-4094afffcc27
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 697d5dce-2f0d-488d-9f63-4094afffcc27
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 697d5dce-2f0d-488d-9f63-4094afffcc27",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.379Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 697d5dce-2f0d-488d-9f63-4094afffcc27
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 697d5dce-2f0d-488d-9f63-4094afffcc27
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 697d5dce-2f0d-488d-9f63-4094afffcc27",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.378Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=bc8da54e-0ee6-4986-abfe-f4f13766b093 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=bc8da54e-0ee6-4986-abfe-f4f13766b093 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=bc8da54e-0ee6-4986-abfe-f4f13766b093 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.378Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order bc8da54e-0ee6-4986-abfe-f4f13766b093
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order bc8da54e-0ee6-4986-abfe-f4f13766b093
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order bc8da54e-0ee6-4986-abfe-f4f13766b093",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.342Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order bc8da54e-0ee6-4986-abfe-f4f13766b093
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order bc8da54e-0ee6-4986-abfe-f4f13766b093
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order bc8da54e-0ee6-4986-abfe-f4f13766b093",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.342Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=1aec4cf6-7b45-4d40-b429-225d1266c65f no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=1aec4cf6-7b45-4d40-b429-225d1266c65f no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=1aec4cf6-7b45-4d40-b429-225d1266c65f no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.342Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 1aec4cf6-7b45-4d40-b429-225d1266c65f
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 1aec4cf6-7b45-4d40-b429-225d1266c65f
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 1aec4cf6-7b45-4d40-b429-225d1266c65f",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.307Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 1aec4cf6-7b45-4d40-b429-225d1266c65f
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 1aec4cf6-7b45-4d40-b429-225d1266c65f
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 1aec4cf6-7b45-4d40-b429-225d1266c65f",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.307Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=8ed5101b-5440-4029-92d4-24275f324ea2 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=8ed5101b-5440-4029-92d4-24275f324ea2 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=8ed5101b-5440-4029-92d4-24275f324ea2 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.306Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 8ed5101b-5440-4029-92d4-24275f324ea2
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 8ed5101b-5440-4029-92d4-24275f324ea2
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 8ed5101b-5440-4029-92d4-24275f324ea2",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.269Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 8ed5101b-5440-4029-92d4-24275f324ea2
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 8ed5101b-5440-4029-92d4-24275f324ea2
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 8ed5101b-5440-4029-92d4-24275f324ea2",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.269Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=59ed4245-c2fd-48b3-937e-c60219288c03 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=59ed4245-c2fd-48b3-937e-c60219288c03 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=59ed4245-c2fd-48b3-937e-c60219288c03 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.268Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625916",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002759ed4245-c2fd-48b3-937e-c60219288c03\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.252Z",
"transactionId": 12014580.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625915",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002759ed4245-c2fd-48b3-937e-c60219288c03\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.244Z",
"transactionId": 12014579.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625914",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002759ed4245-c2fd-48b3-937e-c60219288c03\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.236Z",
"transactionId": 12014578.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 59ed4245-c2fd-48b3-937e-c60219288c03
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 59ed4245-c2fd-48b3-937e-c60219288c03
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 59ed4245-c2fd-48b3-937e-c60219288c03",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.232Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 59ed4245-c2fd-48b3-937e-c60219288c03
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 59ed4245-c2fd-48b3-937e-c60219288c03
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 59ed4245-c2fd-48b3-937e-c60219288c03",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.232Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=9b33289b-556a-4455-b242-9b4f9378014e no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=9b33289b-556a-4455-b242-9b4f9378014e no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=9b33289b-556a-4455-b242-9b4f9378014e no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.231Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625912",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00279b33289b-556a-4455-b242-9b4f9378014e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.228Z",
"transactionId": 12014577.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625911",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00279b33289b-556a-4455-b242-9b4f9378014e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.220Z",
"transactionId": 12014576.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625910",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00279b33289b-556a-4455-b242-9b4f9378014e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.217Z",
"transactionId": 12014576.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625909",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00279b33289b-556a-4455-b242-9b4f9378014e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.208Z",
"transactionId": 12014575.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625908",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00279b33289b-556a-4455-b242-9b4f9378014e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.199Z",
"transactionId": 12014574.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 9b33289b-556a-4455-b242-9b4f9378014e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 9b33289b-556a-4455-b242-9b4f9378014e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 9b33289b-556a-4455-b242-9b4f9378014e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.195Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 9b33289b-556a-4455-b242-9b4f9378014e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 9b33289b-556a-4455-b242-9b4f9378014e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 9b33289b-556a-4455-b242-9b4f9378014e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.195Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=d23cccde-63ea-47d6-a753-23c309d201bc no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=d23cccde-63ea-47d6-a753-23c309d201bc no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=d23cccde-63ea-47d6-a753-23c309d201bc no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.194Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625907",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027d23cccde-63ea-47d6-a753-23c309d201bc\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.191Z",
"transactionId": 12014573.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625906",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027d23cccde-63ea-47d6-a753-23c309d201bc\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.183Z",
"transactionId": 12014572.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625905",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027d23cccde-63ea-47d6-a753-23c309d201bc\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.180Z",
"transactionId": 12014572.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625904",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027d23cccde-63ea-47d6-a753-23c309d201bc\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.172Z",
"transactionId": 12014571.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625903",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027d23cccde-63ea-47d6-a753-23c309d201bc\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.164Z",
"transactionId": 12014570.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order d23cccde-63ea-47d6-a753-23c309d201bc
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order d23cccde-63ea-47d6-a753-23c309d201bc
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order d23cccde-63ea-47d6-a753-23c309d201bc",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.159Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order d23cccde-63ea-47d6-a753-23c309d201bc
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order d23cccde-63ea-47d6-a753-23c309d201bc
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order d23cccde-63ea-47d6-a753-23c309d201bc",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.159Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=55a061dd-d4b7-4b13-9b8f-723679eb8bc1 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=55a061dd-d4b7-4b13-9b8f-723679eb8bc1 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=55a061dd-d4b7-4b13-9b8f-723679eb8bc1 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.158Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625902",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002755a061dd-d4b7-4b13-9b8f-723679eb8bc1\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.155Z",
"transactionId": 12014569.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625901",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002755a061dd-d4b7-4b13-9b8f-723679eb8bc1\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.147Z",
"transactionId": 12014568.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625900",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002755a061dd-d4b7-4b13-9b8f-723679eb8bc1\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.144Z",
"transactionId": 12014568.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 55a061dd-d4b7-4b13-9b8f-723679eb8bc1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 55a061dd-d4b7-4b13-9b8f-723679eb8bc1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 55a061dd-d4b7-4b13-9b8f-723679eb8bc1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.120Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 55a061dd-d4b7-4b13-9b8f-723679eb8bc1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 55a061dd-d4b7-4b13-9b8f-723679eb8bc1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 55a061dd-d4b7-4b13-9b8f-723679eb8bc1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.120Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.120Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.082Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order 61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 61b1ceaa-622c-4b1e-a5e5-d1a8ce6f5476",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.081Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=f73ed21b-358a-499e-95b6-c7a28f725a4a no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=f73ed21b-358a-499e-95b6-c7a28f725a4a no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=f73ed21b-358a-499e-95b6-c7a28f725a4a no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.081Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625888",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027f73ed21b-358a-499e-95b6-c7a28f725a4a\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:06.048Z",
"transactionId": 12014558.0,
"waiting": 0.0
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order f73ed21b-358a-499e-95b6-c7a28f725a4a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order f73ed21b-358a-499e-95b6-c7a28f725a4a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order f73ed21b-358a-499e-95b6-c7a28f725a4a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.043Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [daily_cron] About to process work order f73ed21b-358a-499e-95b6-c7a28f725a4a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order f73ed21b-358a-499e-95b6-c7a28f725a4a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order f73ed21b-358a-499e-95b6-c7a28f725a4a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.043Z",
"version": "unknown"
}9s ago2026-07-27 00:01:06 UTC DEBUG virtual-assistant [reminder] wo=d83c7b96-b5fe-41d5-b798-cc731292757a no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:06 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=d83c7b96-b5fe-41d5-b798-cc731292757a no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=d83c7b96-b5fe-41d5-b798-cc731292757a no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:06.043Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625885",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027d83c7b96-b5fe-41d5-b798-cc731292757a\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.718Z",
"transactionId": 12014556.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [mem] background_reclaimer executed
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcesrc/main.py:540
clustermaster
versionunknown
podvirtual-assistant-65b975d66b-l8wpw
message
[mem] background_reclaimer executed
raw payload (7 fields)
{
"caller": "src/main.py:540",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[mem] background_reclaimer executed",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.698Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant aggressive_memory_release: GC skipped based on should_run_gc() decision
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcecommon/mem_release.py:79
clustermaster
versionunknown
podvirtual-assistant-65b975d66b-l8wpw
message
aggressive_memory_release: GC skipped based on should_run_gc() decision
raw payload (7 fields)
{
"caller": "common/mem_release.py:79",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "aggressive_memory_release: GC skipped based on should_run_gc() decision",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.698Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant should_run_gc: mem usage: 23.0% (459.2MB/2000.0MB), GC gen0 counts=195
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcereg/memory_monitor.py:464
clustermaster
versionunknown
podvirtual-assistant-65b975d66b-l8wpw
message
should_run_gc: mem usage: 23.0% (459.2MB/2000.0MB), GC gen0 counts=195
raw payload (7 fields)
{
"caller": "reg/memory_monitor.py:464",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "should_run_gc: mem usage: 23.0% (459.2MB/2000.0MB), GC gen0 counts=195",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.697Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order d83c7b96-b5fe-41d5-b798-cc731292757a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order d83c7b96-b5fe-41d5-b798-cc731292757a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order d83c7b96-b5fe-41d5-b798-cc731292757a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.695Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order d83c7b96-b5fe-41d5-b798-cc731292757a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order d83c7b96-b5fe-41d5-b798-cc731292757a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order d83c7b96-b5fe-41d5-b798-cc731292757a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.695Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=127c3057-bee0-4d20-90c6-9ba23705971e no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=127c3057-bee0-4d20-90c6-9ba23705971e no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=127c3057-bee0-4d20-90c6-9ba23705971e no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.695Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625881",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027127c3057-bee0-4d20-90c6-9ba23705971e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.684Z",
"transactionId": 12014552.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625880",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027127c3057-bee0-4d20-90c6-9ba23705971e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.680Z",
"transactionId": 12014552.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 127c3057-bee0-4d20-90c6-9ba23705971e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 127c3057-bee0-4d20-90c6-9ba23705971e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 127c3057-bee0-4d20-90c6-9ba23705971e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.657Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 127c3057-bee0-4d20-90c6-9ba23705971e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 127c3057-bee0-4d20-90c6-9ba23705971e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 127c3057-bee0-4d20-90c6-9ba23705971e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.657Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=97a7f50a-1ace-4a9b-8d0e-51a566325735 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=97a7f50a-1ace-4a9b-8d0e-51a566325735 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=97a7f50a-1ace-4a9b-8d0e-51a566325735 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.656Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625873",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002797a7f50a-1ace-4a9b-8d0e-51a566325735\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.624Z",
"transactionId": 12014546.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 97a7f50a-1ace-4a9b-8d0e-51a566325735
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 97a7f50a-1ace-4a9b-8d0e-51a566325735
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 97a7f50a-1ace-4a9b-8d0e-51a566325735",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.620Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 97a7f50a-1ace-4a9b-8d0e-51a566325735
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 97a7f50a-1ace-4a9b-8d0e-51a566325735
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 97a7f50a-1ace-4a9b-8d0e-51a566325735",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.619Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=a00c50c9-bc21-4ff7-b562-1975f82540cd no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=a00c50c9-bc21-4ff7-b562-1975f82540cd no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=a00c50c9-bc21-4ff7-b562-1975f82540cd no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.619Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC INFO
filter by:
severity≥INFO
time2026-07-27 00:01:05 UTC
severityINFO
clustermaster
podrag-agent-57879dd94f-l9nz7
10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order a00c50c9-bc21-4ff7-b562-1975f82540cd
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order a00c50c9-bc21-4ff7-b562-1975f82540cd
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order a00c50c9-bc21-4ff7-b562-1975f82540cd",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.583Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order a00c50c9-bc21-4ff7-b562-1975f82540cd
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order a00c50c9-bc21-4ff7-b562-1975f82540cd
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order a00c50c9-bc21-4ff7-b562-1975f82540cd",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.583Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=8fdd25b1-082d-46ee-a7f6-0761fa21b8e8 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=8fdd25b1-082d-46ee-a7f6-0761fa21b8e8 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=8fdd25b1-082d-46ee-a7f6-0761fa21b8e8 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.583Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625865",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00278fdd25b1-082d-46ee-a7f6-0761fa21b8e8\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.572Z",
"transactionId": 12014539.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 8fdd25b1-082d-46ee-a7f6-0761fa21b8e8
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 8fdd25b1-082d-46ee-a7f6-0761fa21b8e8
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 8fdd25b1-082d-46ee-a7f6-0761fa21b8e8",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.545Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 8fdd25b1-082d-46ee-a7f6-0761fa21b8e8
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 8fdd25b1-082d-46ee-a7f6-0761fa21b8e8
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 8fdd25b1-082d-46ee-a7f6-0761fa21b8e8",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.545Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=3387d16a-df90-4d19-bd8a-e57d8c6503f8 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=3387d16a-df90-4d19-bd8a-e57d8c6503f8 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=3387d16a-df90-4d19-bd8a-e57d8c6503f8 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.545Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625861",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00273387d16a-df90-4d19-bd8a-e57d8c6503f8\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.541Z",
"transactionId": 12014536.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 3387d16a-df90-4d19-bd8a-e57d8c6503f8
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 3387d16a-df90-4d19-bd8a-e57d8c6503f8
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 3387d16a-df90-4d19-bd8a-e57d8c6503f8",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.507Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 3387d16a-df90-4d19-bd8a-e57d8c6503f8
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 3387d16a-df90-4d19-bd8a-e57d8c6503f8
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 3387d16a-df90-4d19-bd8a-e57d8c6503f8",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.507Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=6a423d7c-928c-4494-80bb-32c14c226c40 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=6a423d7c-928c-4494-80bb-32c14c226c40 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=6a423d7c-928c-4494-80bb-32c14c226c40 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.507Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 6a423d7c-928c-4494-80bb-32c14c226c40
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 6a423d7c-928c-4494-80bb-32c14c226c40
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 6a423d7c-928c-4494-80bb-32c14c226c40",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.470Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 6a423d7c-928c-4494-80bb-32c14c226c40
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 6a423d7c-928c-4494-80bb-32c14c226c40
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 6a423d7c-928c-4494-80bb-32c14c226c40",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.469Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=8a0d8036-45b8-460b-ac71-bd35bff37801 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=8a0d8036-45b8-460b-ac71-bd35bff37801 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=8a0d8036-45b8-460b-ac71-bd35bff37801 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.469Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 8a0d8036-45b8-460b-ac71-bd35bff37801
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 8a0d8036-45b8-460b-ac71-bd35bff37801
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 8a0d8036-45b8-460b-ac71-bd35bff37801",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.431Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 8a0d8036-45b8-460b-ac71-bd35bff37801
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 8a0d8036-45b8-460b-ac71-bd35bff37801
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 8a0d8036-45b8-460b-ac71-bd35bff37801",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.431Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=f24b484f-3f68-4812-ab96-6284b043c125 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=f24b484f-3f68-4812-ab96-6284b043c125 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=f24b484f-3f68-4812-ab96-6284b043c125 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.430Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625843",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027f24b484f-3f68-4812-ab96-6284b043c125\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.416Z",
"transactionId": 12014523.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625842",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027f24b484f-3f68-4812-ab96-6284b043c125\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.408Z",
"transactionId": 12014522.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625841",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027f24b484f-3f68-4812-ab96-6284b043c125\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.399Z",
"transactionId": 12014521.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order f24b484f-3f68-4812-ab96-6284b043c125
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order f24b484f-3f68-4812-ab96-6284b043c125
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order f24b484f-3f68-4812-ab96-6284b043c125",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.394Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order f24b484f-3f68-4812-ab96-6284b043c125
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order f24b484f-3f68-4812-ab96-6284b043c125
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order f24b484f-3f68-4812-ab96-6284b043c125",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.394Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=525894b7-a47e-4846-91af-ea867cbcb2e6 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=525894b7-a47e-4846-91af-ea867cbcb2e6 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=525894b7-a47e-4846-91af-ea867cbcb2e6 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.394Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625840",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027525894b7-a47e-4846-91af-ea867cbcb2e6\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.391Z",
"transactionId": 12014520.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625838",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027525894b7-a47e-4846-91af-ea867cbcb2e6\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.380Z",
"transactionId": 12014519.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625837",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027525894b7-a47e-4846-91af-ea867cbcb2e6\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.372Z",
"transactionId": 12014518.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625836",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027525894b7-a47e-4846-91af-ea867cbcb2e6\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.363Z",
"transactionId": 12014517.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 525894b7-a47e-4846-91af-ea867cbcb2e6
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 525894b7-a47e-4846-91af-ea867cbcb2e6
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 525894b7-a47e-4846-91af-ea867cbcb2e6",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.358Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 525894b7-a47e-4846-91af-ea867cbcb2e6
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 525894b7-a47e-4846-91af-ea867cbcb2e6
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 525894b7-a47e-4846-91af-ea867cbcb2e6",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.358Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=bcf9a730-f810-4636-bd21-2ae55fa54a7c no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=bcf9a730-f810-4636-bd21-2ae55fa54a7c no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=bcf9a730-f810-4636-bd21-2ae55fa54a7c no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.357Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625834",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027bcf9a730-f810-4636-bd21-2ae55fa54a7c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.345Z",
"transactionId": 12014515.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625833",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027bcf9a730-f810-4636-bd21-2ae55fa54a7c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.342Z",
"transactionId": 12014515.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625832",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027bcf9a730-f810-4636-bd21-2ae55fa54a7c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.334Z",
"transactionId": 12014514.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order bcf9a730-f810-4636-bd21-2ae55fa54a7c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order bcf9a730-f810-4636-bd21-2ae55fa54a7c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order bcf9a730-f810-4636-bd21-2ae55fa54a7c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.321Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order bcf9a730-f810-4636-bd21-2ae55fa54a7c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order bcf9a730-f810-4636-bd21-2ae55fa54a7c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order bcf9a730-f810-4636-bd21-2ae55fa54a7c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.321Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=2494308e-616d-4db0-88ec-f4118d3fc61b no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=2494308e-616d-4db0-88ec-f4118d3fc61b no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=2494308e-616d-4db0-88ec-f4118d3fc61b no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.320Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625829",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00272494308e-616d-4db0-88ec-f4118d3fc61b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.310Z",
"transactionId": 12014511.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625828",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00272494308e-616d-4db0-88ec-f4118d3fc61b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.306Z",
"transactionId": 12014511.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625827",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00272494308e-616d-4db0-88ec-f4118d3fc61b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.298Z",
"transactionId": 12014510.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625826",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00272494308e-616d-4db0-88ec-f4118d3fc61b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.289Z",
"transactionId": 12014509.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 2494308e-616d-4db0-88ec-f4118d3fc61b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 2494308e-616d-4db0-88ec-f4118d3fc61b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 2494308e-616d-4db0-88ec-f4118d3fc61b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.284Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 2494308e-616d-4db0-88ec-f4118d3fc61b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 2494308e-616d-4db0-88ec-f4118d3fc61b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 2494308e-616d-4db0-88ec-f4118d3fc61b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.284Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=d08bbcab-5f7f-4b20-ac8e-ec96b07535fd no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=d08bbcab-5f7f-4b20-ac8e-ec96b07535fd no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=d08bbcab-5f7f-4b20-ac8e-ec96b07535fd no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.284Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625825",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027d08bbcab-5f7f-4b20-ac8e-ec96b07535fd\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.280Z",
"transactionId": 12014508.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order d08bbcab-5f7f-4b20-ac8e-ec96b07535fd
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order d08bbcab-5f7f-4b20-ac8e-ec96b07535fd
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order d08bbcab-5f7f-4b20-ac8e-ec96b07535fd",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.246Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order d08bbcab-5f7f-4b20-ac8e-ec96b07535fd
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order d08bbcab-5f7f-4b20-ac8e-ec96b07535fd
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order d08bbcab-5f7f-4b20-ac8e-ec96b07535fd",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.246Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=573603bb-7fd6-4ced-b151-bd339bae09ff no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=573603bb-7fd6-4ced-b151-bd339bae09ff no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=573603bb-7fd6-4ced-b151-bd339bae09ff no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.246Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 573603bb-7fd6-4ced-b151-bd339bae09ff
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 573603bb-7fd6-4ced-b151-bd339bae09ff
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 573603bb-7fd6-4ced-b151-bd339bae09ff",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.210Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 573603bb-7fd6-4ced-b151-bd339bae09ff
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 573603bb-7fd6-4ced-b151-bd339bae09ff
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 573603bb-7fd6-4ced-b151-bd339bae09ff",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.210Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=82833989-69a3-449d-a4f3-e47e6ae901d8 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=82833989-69a3-449d-a4f3-e47e6ae901d8 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=82833989-69a3-449d-a4f3-e47e6ae901d8 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.209Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 82833989-69a3-449d-a4f3-e47e6ae901d8
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 82833989-69a3-449d-a4f3-e47e6ae901d8
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 82833989-69a3-449d-a4f3-e47e6ae901d8",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.174Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 82833989-69a3-449d-a4f3-e47e6ae901d8
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 82833989-69a3-449d-a4f3-e47e6ae901d8
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 82833989-69a3-449d-a4f3-e47e6ae901d8",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.174Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=02839f78-57eb-4bf8-bf9e-a02e070ecf7a no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=02839f78-57eb-4bf8-bf9e-a02e070ecf7a no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=02839f78-57eb-4bf8-bf9e-a02e070ecf7a no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.173Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625808",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002702839f78-57eb-4bf8-bf9e-a02e070ecf7a\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.162Z",
"transactionId": 12014495.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625807",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002702839f78-57eb-4bf8-bf9e-a02e070ecf7a\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.159Z",
"transactionId": 12014495.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625806",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002702839f78-57eb-4bf8-bf9e-a02e070ecf7a\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.150Z",
"transactionId": 12014494.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625805",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002702839f78-57eb-4bf8-bf9e-a02e070ecf7a\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.141Z",
"transactionId": 12014493.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 02839f78-57eb-4bf8-bf9e-a02e070ecf7a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 02839f78-57eb-4bf8-bf9e-a02e070ecf7a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 02839f78-57eb-4bf8-bf9e-a02e070ecf7a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.136Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 02839f78-57eb-4bf8-bf9e-a02e070ecf7a
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 02839f78-57eb-4bf8-bf9e-a02e070ecf7a
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 02839f78-57eb-4bf8-bf9e-a02e070ecf7a",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.136Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=1790787f-1ccf-4cee-9ab0-3f3523714701 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=1790787f-1ccf-4cee-9ab0-3f3523714701 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=1790787f-1ccf-4cee-9ab0-3f3523714701 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.135Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 1.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625804",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00271790787f-1ccf-4cee-9ab0-3f3523714701\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.131Z",
"transactionId": 12014492.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625803",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00271790787f-1ccf-4cee-9ab0-3f3523714701\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.123Z",
"transactionId": 12014491.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625802",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00271790787f-1ccf-4cee-9ab0-3f3523714701\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.120Z",
"transactionId": 12014491.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625801",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00271790787f-1ccf-4cee-9ab0-3f3523714701\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.111Z",
"transactionId": 12014490.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625800",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00271790787f-1ccf-4cee-9ab0-3f3523714701\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.103Z",
"transactionId": 12014489.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 1790787f-1ccf-4cee-9ab0-3f3523714701
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 1790787f-1ccf-4cee-9ab0-3f3523714701
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 1790787f-1ccf-4cee-9ab0-3f3523714701",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.099Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 1790787f-1ccf-4cee-9ab0-3f3523714701
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 1790787f-1ccf-4cee-9ab0-3f3523714701
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 1790787f-1ccf-4cee-9ab0-3f3523714701",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.099Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=1f7f7d0f-6935-4e6b-8bb7-60008dfef551 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=1f7f7d0f-6935-4e6b-8bb7-60008dfef551 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=1f7f7d0f-6935-4e6b-8bb7-60008dfef551 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.098Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625799",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00271f7f7d0f-6935-4e6b-8bb7-60008dfef551\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.095Z",
"transactionId": 12014488.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625798",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00271f7f7d0f-6935-4e6b-8bb7-60008dfef551\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.087Z",
"transactionId": 12014487.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625797",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00271f7f7d0f-6935-4e6b-8bb7-60008dfef551\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.084Z",
"transactionId": 12014487.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625796",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00271f7f7d0f-6935-4e6b-8bb7-60008dfef551\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.076Z",
"transactionId": 12014486.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625795",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00271f7f7d0f-6935-4e6b-8bb7-60008dfef551\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.067Z",
"transactionId": 12014485.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 1f7f7d0f-6935-4e6b-8bb7-60008dfef551
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 1f7f7d0f-6935-4e6b-8bb7-60008dfef551
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 1f7f7d0f-6935-4e6b-8bb7-60008dfef551",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.062Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 1f7f7d0f-6935-4e6b-8bb7-60008dfef551
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 1f7f7d0f-6935-4e6b-8bb7-60008dfef551
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 1f7f7d0f-6935-4e6b-8bb7-60008dfef551",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.062Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=4990182b-810b-4b07-9345-8b8d82cf041f no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=4990182b-810b-4b07-9345-8b8d82cf041f no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=4990182b-810b-4b07-9345-8b8d82cf041f no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.062Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625794",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00274990182b-810b-4b07-9345-8b8d82cf041f\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:05.058Z",
"transactionId": 12014484.0,
"waiting": 0.0
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 4990182b-810b-4b07-9345-8b8d82cf041f
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 4990182b-810b-4b07-9345-8b8d82cf041f
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 4990182b-810b-4b07-9345-8b8d82cf041f",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.027Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [daily_cron] About to process work order 4990182b-810b-4b07-9345-8b8d82cf041f
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 4990182b-810b-4b07-9345-8b8d82cf041f
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 4990182b-810b-4b07-9345-8b8d82cf041f",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.026Z",
"version": "unknown"
}10s ago2026-07-27 00:01:05 UTC DEBUG virtual-assistant [reminder] wo=cff485f3-778e-43bc-a4b8-08354dc22c21 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:05 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=cff485f3-778e-43bc-a4b8-08354dc22c21 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=cff485f3-778e-43bc-a4b8-08354dc22c21 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:05.026Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order cff485f3-778e-43bc-a4b8-08354dc22c21
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order cff485f3-778e-43bc-a4b8-08354dc22c21
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order cff485f3-778e-43bc-a4b8-08354dc22c21",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.988Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order cff485f3-778e-43bc-a4b8-08354dc22c21
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order cff485f3-778e-43bc-a4b8-08354dc22c21
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order cff485f3-778e-43bc-a4b8-08354dc22c21",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.988Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=677c3757-50f5-49a8-9583-eb5a89bee505 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=677c3757-50f5-49a8-9583-eb5a89bee505 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=677c3757-50f5-49a8-9583-eb5a89bee505 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.988Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 677c3757-50f5-49a8-9583-eb5a89bee505
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 677c3757-50f5-49a8-9583-eb5a89bee505
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 677c3757-50f5-49a8-9583-eb5a89bee505",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.951Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order 677c3757-50f5-49a8-9583-eb5a89bee505
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 677c3757-50f5-49a8-9583-eb5a89bee505
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 677c3757-50f5-49a8-9583-eb5a89bee505",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.951Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=a7561fe6-5fd2-4e19-8eb9-3b5251e91908 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=a7561fe6-5fd2-4e19-8eb9-3b5251e91908 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=a7561fe6-5fd2-4e19-8eb9-3b5251e91908 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.950Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order a7561fe6-5fd2-4e19-8eb9-3b5251e91908
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order a7561fe6-5fd2-4e19-8eb9-3b5251e91908
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order a7561fe6-5fd2-4e19-8eb9-3b5251e91908",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.915Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order a7561fe6-5fd2-4e19-8eb9-3b5251e91908
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order a7561fe6-5fd2-4e19-8eb9-3b5251e91908
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order a7561fe6-5fd2-4e19-8eb9-3b5251e91908",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.914Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=aa72aa2d-a842-4ccf-b042-a80b3f77d9f1 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=aa72aa2d-a842-4ccf-b042-a80b3f77d9f1 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=aa72aa2d-a842-4ccf-b042-a80b3f77d9f1 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.914Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order aa72aa2d-a842-4ccf-b042-a80b3f77d9f1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order aa72aa2d-a842-4ccf-b042-a80b3f77d9f1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order aa72aa2d-a842-4ccf-b042-a80b3f77d9f1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.879Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order aa72aa2d-a842-4ccf-b042-a80b3f77d9f1
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order aa72aa2d-a842-4ccf-b042-a80b3f77d9f1
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order aa72aa2d-a842-4ccf-b042-a80b3f77d9f1",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.879Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.879Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.845Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order b4b7cbd5-63fe-44a0-ad2f-ec0e15c0754d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.845Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=a70544a4-6b4d-4a38-864d-3d31ead5d844 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=a70544a4-6b4d-4a38-864d-3d31ead5d844 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=a70544a4-6b4d-4a38-864d-3d31ead5d844 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.844Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order a70544a4-6b4d-4a38-864d-3d31ead5d844
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order a70544a4-6b4d-4a38-864d-3d31ead5d844
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order a70544a4-6b4d-4a38-864d-3d31ead5d844",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.810Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order a70544a4-6b4d-4a38-864d-3d31ead5d844
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order a70544a4-6b4d-4a38-864d-3d31ead5d844
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order a70544a4-6b4d-4a38-864d-3d31ead5d844",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.810Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=d9a00897-e444-4038-8df0-84f654496d17 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=d9a00897-e444-4038-8df0-84f654496d17 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=d9a00897-e444-4038-8df0-84f654496d17 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.810Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order d9a00897-e444-4038-8df0-84f654496d17
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order d9a00897-e444-4038-8df0-84f654496d17
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order d9a00897-e444-4038-8df0-84f654496d17",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.774Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order d9a00897-e444-4038-8df0-84f654496d17
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order d9a00897-e444-4038-8df0-84f654496d17
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order d9a00897-e444-4038-8df0-84f654496d17",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.773Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=857364a4-8eda-4af5-ba6d-af9130c38fb7 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=857364a4-8eda-4af5-ba6d-af9130c38fb7 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=857364a4-8eda-4af5-ba6d-af9130c38fb7 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.773Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 857364a4-8eda-4af5-ba6d-af9130c38fb7
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 857364a4-8eda-4af5-ba6d-af9130c38fb7
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 857364a4-8eda-4af5-ba6d-af9130c38fb7",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.736Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order 857364a4-8eda-4af5-ba6d-af9130c38fb7
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 857364a4-8eda-4af5-ba6d-af9130c38fb7
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 857364a4-8eda-4af5-ba6d-af9130c38fb7",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.736Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=97eedaca-3ec5-4b5e-9791-a4e92daf3619 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=97eedaca-3ec5-4b5e-9791-a4e92daf3619 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=97eedaca-3ec5-4b5e-9791-a4e92daf3619 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.736Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 97eedaca-3ec5-4b5e-9791-a4e92daf3619
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 97eedaca-3ec5-4b5e-9791-a4e92daf3619
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 97eedaca-3ec5-4b5e-9791-a4e92daf3619",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.700Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [daily_cron] About to process work order 97eedaca-3ec5-4b5e-9791-a4e92daf3619
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 97eedaca-3ec5-4b5e-9791-a4e92daf3619
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 97eedaca-3ec5-4b5e-9791-a4e92daf3619",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.700Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC DEBUG virtual-assistant [reminder] wo=ba632485-d0d5-4383-b30d-64efbf67babb no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=ba632485-d0d5-4383-b30d-64efbf67babb no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=ba632485-d0d5-4383-b30d-64efbf67babb no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:01:04.699Z",
"version": "unknown"
}11s ago2026-07-27 00:01:04 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24625744",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027ba632485-d0d5-4383-b30d-64efbf67babb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:04.696Z",
"transactionId": 12014444.0,
"waiting": 0.0
}11s ago2026-07-27 00:01:04 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24625743",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027ba632485-d0d5-4383-b30d-64efbf67babb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:04.689Z",
"transactionId": 12014443.0,
"waiting": 0.0
}11s ago2026-07-27 00:01:04 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24625742",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027ba632485-d0d5-4383-b30d-64efbf67babb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:04.685Z",
"transactionId": 12014443.0,
"waiting": 0.0
}11s ago2026-07-27 00:01:04 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24625741",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027ba632485-d0d5-4383-b30d-64efbf67babb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:04.678Z",
"transactionId": 12014442.0,
"waiting": 0.0
}11s ago2026-07-27 00:01:04 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=f6e95dffba0088c7…
open trace flow ›
time2026-07-27 00:01:04 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
tracef6e95dffba0088c741803a5d560f905e
span3de487aacb56ee51
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24625740",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027ba632485-d0d5-4383-b30d-64efbf67babb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:01:04.669Z",
"transactionId": 12014441.0,
"waiting": 0.0
}Paginated with Cloud Logging page cursors, so you can walk the whole 3d window — not just the newest page. Click any filter by value to scope the view (resets to page 1). Paste a trace id to see every log line across all services for that one request.