Logs

Live Cloud Logging query (nothing stored) · master · trace 5aea4de6c2ca41da518c (2-day window) · newest first · page 1 (200/page) · 200 entries in 4714 ms all app neo4j weaviate time relative absolute

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [PRE_STAGE_DOCS] No eligible accepted docs for work order da057921-1a96-43f2-af14-37551103141e (total accepted=0, skipped already-staged=0)

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1403

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[PRE_STAGE_DOCS] No eligible accepted docs for work order da057921-1a96-43f2-af14-37551103141e (total accepted=0, skipped already-staged=0)

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1403",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[PRE_STAGE_DOCS] No eligible accepted docs for work order da057921-1a96-43f2-af14-37551103141e (total accepted=0, skipped already-staged=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.226Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document) // Scope activities to THIS work...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document)
            // Scope activities to THIS work order (via WORK_ORDER_TO_ACTIVITY); a Document node can
            // be shared across work orders, so matching WORK_ORDER_ACTIVITY_TO_DOCUMENT alone could
            // surface another work order's activity for sender_value / activity_id / activity_type.
            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
            WITH w, d, r, a
            WHERE ($status IS NULL OR coalesce(r.status, 'Received') IN $status)
              AND ($direction IS NULL OR (
                    coalesce(r.direction, 'RECEIVED') IN $direction
                    AND 
  (coalesce(r.direction, 'RECEIVED') <> 'SENT'
   OR r.sentat IS NOT NULL
   OR EXISTS {
     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: 'SENT'})
       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
     WHERE sentAct.activity_type IN ['AI_MSG', 'U_MSG', 'U_CHAT_REQ']
   })

                  ))
              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, '')) CONTAINS toLower($search))
            WITH w, d, r, collect(a) AS acts
            // sender_value keeps its original collect-order derivation (unchanged behavior).
            // earliest_act is derived independently via reduce() so picking the chronologically
            // first activity (for activity_id / activity_type) does not reorder `acts` or alter
            // which sender sender_value selects.
            WITH w, d, r, acts,
                 head([x IN acts WHERE coalesce(x.sender,'') <> '' | x.sender]) AS sender_value,
                 reduce(earliest = null, x IN acts |
                     CASE
                         WHEN earliest IS NULL
                             OR coalesce(x.createdat, x.created_at, x.timestamp, 0)
                                < coalesce(earliest.createdat, earliest.created_at, earliest.timestamp, 0)
                         THEN x
                         ELSE earliest
                     END
                 ) AS earliest_act
            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_TASK]->(:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(st:WorkOrderSubtask)-[:SUBTASK_TO_RECEIVED_DOC]->(d)
            OPTIONAL MATCH (st)-[:SUBTASK_TO_PLACEHOLDER]->(p:Document)
            // placeholder_id/placeholder_title keep their original independent
            // head(collect(...)) derivation (collect drops nulls -> first non-null).
            // The new sub-todo fields come from one coherent subtask struct.
            WITH w, d, r, sender_value, earliest_act,
                 head(collect(DISTINCT st.placeholder_id)) AS placeholder_id,
                 head(collect(DISTINCT p.fileName)) AS placeholder_title,
                 head(collect(DISTINCT {
                     subtask_id: st.tildaid,
                     subtask_description: st.description,
                     subtask_status: st.status
                 })) AS matched_sub
            // Old-version detection: find the newest LIVE (non-archived) document that
            // shares this doc's version family. version_linker stamps a shared
            // document_family_id on the WO->DOC relationship and archives the superseded
            // member, so an archived doc with a live family head is an old version.
            OPTIONAL MATCH (w)-[r2:WORK_ORDER_TO_DOCUMENT]->(repl:Document)
              WHERE r.document_family_id IS NOT NULL
                AND coalesce(r2.document_family_id, repl.tildaid) = r.document_family_id
                AND repl.tildaid <> d.tildaid
                AND coalesce(repl.archived, false) = false
            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, repl,
                 coalesce(repl.createdat, repl.created_at, r2.createdat, r2.created_at, 0) AS repl_created
            ORDER BY repl_created DESC
            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, head(collect(repl)) AS replacement
            RETURN {
                work_order_id: $work_order_id,
                tildaid: d.tildaid,
                fileName: coalesce(d.fileName, d.name, ''),
                contentType: d.contentType,
                direction: coalesce(r.direction, null),
                createdat: coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0),
                status: coalesce(r.status, null),
                sender: sender_value,
                sentat: r.sentat,
                placeholder_id: placeholder_id,
                placeholder_title: placeholder_title,
                subtask_id: matched_sub.subtask_id,
                subtask_description: matched_sub.subtask_description,
                subtask_status: matched_sub.subtask_status,
                is_old_version: (coalesce(d.archived, false) = true AND replacement IS NOT NULL),
                superseded_by_id: replacement.tildaid,
                superseded_by_fileName: coalesce(replacement.fileName, replacement.name),
                collection: d.collection,
                activity_id: earliest_act.tildaid,
                activity_type: earliest_act.activity_type
            } AS doc
            ORDER BY doc.createdat DESC
            SKIP $skip
            LIMIT $limit

raw payload (15 fields)

{
  "allocatedBytes": 27784.0,
  "cpu": 64.0,
  "elapsedTimeMs": 64.0,
  "executionPlanCacheKeyHash": "07008A24",
  "id": "23494107",
  "pageFaults": 0.0,
  "pageHits": 4216.0,
  "planning": 59.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document)\n            // Scope activities to THIS work order (via WORK_ORDER_TO_ACTIVITY); a Document node can\n            // be shared across work orders, so matching WORK_ORDER_ACTIVITY_TO_DOCUMENT alone could\n            // surface another work order\u0027s activity for sender_value / activity_id / activity_type.\n            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n            WITH w, d, r, a\n            WHERE ($status IS NULL OR coalesce(r.status, \u0027Received\u0027) IN $status)\n              AND ($direction IS NULL OR (\n                    coalesce(r.direction, \u0027RECEIVED\u0027) IN $direction\n                    AND \n  (coalesce(r.direction, \u0027RECEIVED\u0027) \u003c\u003e \u0027SENT\u0027\n   OR r.sentat IS NOT NULL\n   OR EXISTS {\n     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: \u0027SENT\u0027})\n       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n     WHERE sentAct.activity_type IN [\u0027AI_MSG\u0027, \u0027U_MSG\u0027, \u0027U_CHAT_REQ\u0027]\n   })\n\n                  ))\n              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, \u0027\u0027)) CONTAINS toLower($search))\n            WITH w, d, r, collect(a) AS acts\n            // sender_value keeps its original collect-order derivation (unchanged behavior).\n            // earliest_act is derived independently via reduce() so picking the chronologically\n            // first activity (for activity_id / activity_type) does not reorder `acts` or alter\n            // which sender sender_value selects.\n            WITH w, d, r, acts,\n                 head([x IN acts WHERE coalesce(x.sender,\u0027\u0027) \u003c\u003e \u0027\u0027 | x.sender]) AS sender_value,\n                 reduce(earliest = null, x IN acts |\n                     CASE\n                         WHEN earliest IS NULL\n                             OR coalesce(x.createdat, x.created_at, x.timestamp, 0)\n                                \u003c coalesce(earliest.createdat, earliest.created_at, earliest.timestamp, 0)\n                         THEN x\n                         ELSE earliest\n                     END\n                 ) AS earliest_act\n            OPTIONAL MATCH (w)-[:WORK_ORDER_TO_TASK]-\u003e(:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(st:WorkOrderSubtask)-[:SUBTASK_TO_RECEIVED_DOC]-\u003e(d)\n            OPTIONAL MATCH (st)-[:SUBTASK_TO_PLACEHOLDER]-\u003e(p:Document)\n            // placeholder_id/placeholder_title keep their original independent\n            // head(collect(...)) derivation (collect drops nulls -\u003e first non-null).\n            // The new sub-todo fields come from one coherent subtask struct.\n            WITH w, d, r, sender_value, earliest_act,\n                 head(collect(DISTINCT st.placeholder_id)) AS placeholder_id,\n                 head(collect(DISTINCT p.fileName)) AS placeholder_title,\n                 head(collect(DISTINCT {\n                     subtask_id: st.tildaid,\n                     subtask_description: st.description,\n                     subtask_status: st.status\n                 })) AS matched_sub\n            // Old-version detection: find the newest LIVE (non-archived) document that\n            // shares this doc\u0027s version family. version_linker stamps a shared\n            // document_family_id on the WO-\u003eDOC relationship and archives the superseded\n            // member, so an archived doc with a live family head is an old version.\n            OPTIONAL MATCH (w)-[r2:WORK_ORDER_TO_DOCUMENT]-\u003e(repl:Document)\n              WHERE r.document_family_id IS NOT NULL\n                AND coalesce(r2.document_family_id, repl.tildaid) = r.document_family_id\n                AND repl.tildaid \u003c\u003e d.tildaid\n                AND coalesce(repl.archived, false) = false\n            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, repl,\n                 coalesce(repl.createdat, repl.created_at, r2.createdat, r2.created_at, 0) AS repl_created\n            ORDER BY repl_created DESC\n            WITH w, d, r, sender_value, earliest_act, placeholder_id, placeholder_title, matched_sub, head(collect(repl)) AS replacement\n            RETURN {\n                work_order_id: $work_order_id,\n                tildaid: d.tildaid,\n                fileName: coalesce(d.fileName, d.name, \u0027\u0027),\n                contentType: d.contentType,\n                direction: coalesce(r.direction, null),\n                createdat: coalesce(d.createdat, d.created_at, r.createdat, r.created_at, 0),\n                status: coalesce(r.status, null),\n                sender: sender_value,\n                sentat: r.sentat,\n                placeholder_id: placeholder_id,\n                placeholder_title: placeholder_title,\n                subtask_id: matched_sub.subtask_id,\n                subtask_description: matched_sub.subtask_description,\n                subtask_status: matched_sub.subtask_status,\n                is_old_version: (coalesce(d.archived, false) = true AND replacement IS NOT NULL),\n                superseded_by_id: replacement.tildaid,\n                superseded_by_fileName: coalesce(replacement.fileName, replacement.name),\n                collection: d.collection,\n                activity_id: earliest_act.tildaid,\n                activity_type: earliest_act.activity_type\n            } AS doc\n            ORDER BY doc.createdat DESC\n            SKIP $skip\n            LIMIT $limit\n            ",
  "queryParameters": "{search: \u003cnull\u003e, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, limit: 1000, skip: 0, status: [\u0027Accepted\u0027], direction: [\u0027RECEIVED\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T19:38:26.221Z",
  "transactionId": 11565818.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant ✅ Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcejobs/daily_work_order_cron.py:377

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

✅ Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0

raw payload (8 fields)

{
  "caller": "jobs/daily_work_order_cron.py:377",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "\u2705 Org 5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf summary: processed=11, reminders_sent=1, moved_to_need_attention=0",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.116Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due:...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcejobs/daily_work_order_cron.py:244

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason='RECURRING not due: now-base=532m < step=1440m'

raw payload (8 fields)

{
  "caller": "jobs/daily_work_order_cron.py:244",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[reminder] wo=437c18c3-6691-461a-b3ce-742e84b88f69 mode=RECURRING should_send=False escalate=False override=none reason=\u0027RECURRING not due: now-base=532m \u003c step=1440m\u0027",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.116Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document) WHERE ($status IS NULL OR...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]->(d:Document)
            WHERE ($status IS NULL OR coalesce(r.status, 'Received') IN $status)
              AND ($direction IS NULL OR (
                    coalesce(r.direction, 'RECEIVED') IN $direction
                    AND 
  (coalesce(r.direction, 'RECEIVED') <> 'SENT'
   OR r.sentat IS NOT NULL
   OR EXISTS {
     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: 'SENT'})
       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(d)
     WHERE sentAct.activity_type IN ['AI_MSG', 'U_MSG', 'U_CHAT_REQ']
   })

                  ))
              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, '')) CONTAINS toLower($search))
            RETURN count(*) AS total

raw payload (15 fields)

{
  "allocatedBytes": 6648.0,
  "cpu": 15.0,
  "elapsedTimeMs": 15.0,
  "executionPlanCacheKeyHash": "02A59CD2",
  "id": "23494096",
  "pageFaults": 0.0,
  "pageHits": 36.0,
  "planning": 15.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(d:Document)\n            WHERE ($status IS NULL OR coalesce(r.status, \u0027Received\u0027) IN $status)\n              AND ($direction IS NULL OR (\n                    coalesce(r.direction, \u0027RECEIVED\u0027) IN $direction\n                    AND \n  (coalesce(r.direction, \u0027RECEIVED\u0027) \u003c\u003e \u0027SENT\u0027\n   OR r.sentat IS NOT NULL\n   OR EXISTS {\n     MATCH (sentAct:WorkOrderActivity {work_order_id: $work_order_id, status: \u0027SENT\u0027})\n       -[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(d)\n     WHERE sentAct.activity_type IN [\u0027AI_MSG\u0027, \u0027U_MSG\u0027, \u0027U_CHAT_REQ\u0027]\n   })\n\n                  ))\n              AND ($search IS NULL OR toLower(coalesce(d.fileName, d.name, \u0027\u0027)) CONTAINS toLower($search))\n            RETURN count(*) AS total\n            ",
  "queryParameters": "{search: \u003cnull\u003e, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, limit: 1000, skip: 0, status: [\u0027Accepted\u0027], direction: [\u0027RECEIVED\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T19:38:26.113Z",
  "transactionId": 11565818.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
            WHERE f.delpending = false
            RETURN f
            ORDER BY f.createdat ASC

raw payload (15 fields)

{
  "allocatedBytes": 880.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "23A43F51",
  "id": "23494100",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n            WHERE f.delpending = false\n            RETURN f\n            ORDER BY f.createdat ASC\n            ",
  "queryParameters": "{work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.112Z",
  "transactionId": 11565822.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses 
        OPTIONAL MATCH (d:Document)
        WHERE d.tildaid IN COALESCE(a.docIds, [])
        WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
        // Compute latest AI_MSG draft id per work order for gating REGENERATE
        OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
        WHERE ai.activity_type = 'AI_MSG'  // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
        WITH w, a, documents,
             max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
             collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
        WITH a, documents,
             CASE
               WHEN size(ai_msgs) = 0 THEN false
               ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
             END AS is_latest_draft
        RETURN a,
               CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
               is_latest_draft
        ORDER BY a.createdat DESC
        SKIP $skip
        LIMIT $limit

raw payload (15 fields)

{
  "allocatedBytes": 3272.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "2A13D7A9",
  "id": "23494098",
  "pageFaults": 0.0,
  "pageHits": 9.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n        OPTIONAL MATCH (d:Document)\n        WHERE d.tildaid IN COALESCE(a.docIds, [])\n        WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n        // Compute latest AI_MSG draft id per work order for gating REGENERATE\n        OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n        WHERE ai.activity_type = \u0027AI_MSG\u0027  // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n        WITH w, a, documents,\n             max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n             collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n        WITH a, documents,\n             CASE\n               WHEN size(ai_msgs) = 0 THEN false\n               ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n             END AS is_latest_draft\n        RETURN a,\n               CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n               is_latest_draft\n        ORDER BY a.createdat DESC\n        SKIP $skip\n        LIMIT $limit\n        ",
  "queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027, activity_types: [\u0027AI_MSG\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.105Z",
  "transactionId": 11565821.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses 
        RETURN count(a) as total

raw payload (15 fields)

{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "FA66F084",
  "id": "23494097",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n        WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n        RETURN count(a) as total\n        ",
  "queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027, activity_types: [\u0027AI_MSG\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.102Z",
  "transactionId": 11565821.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (wo:WorkOrder {tildaid: $wo_id})
        OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
        RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts

raw payload (15 fields)

{
  "allocatedBytes": 928.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "4C51129A",
  "id": "23494095",
  "pageFaults": 0.0,
  "pageHits": 12.0,
  "planning": 0.0,
  "query": "\n        MATCH (wo:WorkOrder {tildaid: $wo_id})\n        OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n        RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n        ",
  "queryParameters": "{wo_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.096Z",
  "transactionId": 11565820.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23494094",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027437c18c3-6691-461a-b3ce-742e84b88f69\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.088Z",
  "transactionId": 11565819.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcejobs/daily_work_order_cron.py:135

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69

raw payload (8 fields)

{
  "caller": "jobs/daily_work_order_cron.py:135",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron] Starting processing for work order 437c18c3-6691-461a-b3ce-742e84b88f69",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.084Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcejobs/daily_work_order_cron.py:368

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69

raw payload (8 fields)

{
  "caller": "jobs/daily_work_order_cron.py:368",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron] About to process work order 437c18c3-6691-461a-b3ce-742e84b88f69",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.084Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC INFO virtual-assistant [daily_cron_reminder] Released work order lock for da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

sourceshared/work_order_locks.py:91

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[daily_cron_reminder] Released work order lock for da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "shared/work_order_locks.py:91",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[daily_cron_reminder] Released work order lock for da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.083Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [reminder] wo=da057921-1a96-43f2-af14-37551103141e due → sending; count→2

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcejobs/daily_work_order_cron.py:296

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[reminder] wo=da057921-1a96-43f2-af14-37551103141e due → sending; count→2

raw payload (8 fields)

{
  "caller": "jobs/daily_work_order_cron.py:296",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[reminder] wo=da057921-1a96-43f2-af14-37551103141e due \u2192 sending; count\u21922",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.083Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization) RETURN org.alias AS org_alias

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization) 
RETURN org.alias AS org_alias

raw payload (15 fields)

{
  "allocatedBytes": 328.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "C4F1D037",
  "id": "23494093",
  "pageFaults": 0.0,
  "pageHits": 6.0,
  "planning": 0.0,
  "query": "MATCH (w:WorkOrder {tildaid: $wo})-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization) RETURN org.alias AS org_alias",
  "queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:59744\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.074Z",
  "transactionId": 11565817.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) SET n += $props, n.updatedat = $updatedat RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
SET n += $props, n.updatedat = $updatedat 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 708.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "ECF4594A",
  "id": "23494092",
  "pageFaults": 0.0,
  "pageHits": 19.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) SET n += $props, n.updatedat = $updatedat RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, props: {last_reachout: 1785094689073, reminder_count: 2}, updatedat: 1785094706066}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.068Z",
  "transactionId": 11565815.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23494091",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.064Z",
  "transactionId": 11565815.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [PRE_STAGE_DOCS] Starting pre-stage for work order da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1372

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[PRE_STAGE_DOCS] Starting pre-stage for work order da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1372",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[PRE_STAGE_DOCS] Starting pre-stage for work order da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.061Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:473

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:473",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.061Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:371

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:371",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.061Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/hierarchy.py:74

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

raw payload (8 fields)

{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.060Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/hierarchy.py:74

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5

raw payload (8 fields)

{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.060Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:346

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:346",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.060Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1643

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1643",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.059Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1624

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1624",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.058Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1541

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1541",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.057Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2664

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

   Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2664",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.055Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant Total facts loaded: 4

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2661

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

   Total facts loaded: 4

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2661",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Total facts loaded: 4",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.055Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant Facts query result success: True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2645

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

   Facts query result success: True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2645",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Facts query result success: True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.054Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2644

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2644",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.054Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
            WHERE f.delpending = false
            RETURN f
            ORDER BY f.createdat ASC

raw payload (15 fields)

{
  "allocatedBytes": 880.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "23A43F51",
  "id": "23494090",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n            WHERE f.delpending = false\n            RETURN f\n            ORDER BY f.createdat ASC\n            ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.052Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1

raw payload (15 fields)

{
  "allocatedBytes": 616.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "FCAA84A1",
  "id": "23494089",
  "pageFaults": 0.0,
  "pageHits": 12.0,
  "planning": 0.0,
  "query": "\n                        MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n                        ",
  "queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T19:38:26.045Z",
  "transactionId": 11565814.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $wo})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
                OPTIONAL MATCH (event:Event {tildaid: w.event_id})
                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
                       COALESCE(site.name, null) AS siteName,
                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
                       COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
                       COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
                       CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
                       parentCfg.title AS parentTitle,
                       event.name AS eventLabel

raw payload (15 fields)

{
  "allocatedBytes": 18480.0,
  "cpu": 2.0,
  "elapsedTimeMs": 2.0,
  "executionPlanCacheKeyHash": "20D9422C",
  "id": "23494088",
  "pageFaults": 0.0,
  "pageHits": 2461.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $wo})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n                OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n                       COALESCE(site.name, null) AS siteName,\n                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n                       COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n                       COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n                       CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n                       parentCfg.title AS parentTitle,\n                       event.name AS eventLabel\n                ",
  "queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.036Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
            WHERE coalesce(t.status, '') <> 'Discarded'
              AND coalesce(s.is_optional, false) = false
              AND coalesce(s.status, '') <> 'Discarded'
              AND (coalesce(s.expects_document, false) = true
                   OR s.expects_document IS NULL
                   OR s.placeholder_id IS NOT NULL
                   OR s.sent_doc_id IS NOT NULL
                   OR s.received_doc_id IS NOT NULL)
            RETURN count(s) AS cnt

raw payload (15 fields)

{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "5FFED4A2",
  "id": "23494087",
  "pageFaults": 0.0,
  "pageHits": 30.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n            WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND coalesce(s.is_optional, false) = false\n              AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND (coalesce(s.expects_document, false) = true\n                   OR s.expects_document IS NULL\n                   OR s.placeholder_id IS NOT NULL\n                   OR s.sent_doc_id IS NOT NULL\n                   OR s.received_doc_id IS NOT NULL)\n            RETURN count(s) AS cnt\n            ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.032Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
                    RETURN t.status AS status, count(t) AS cnt

raw payload (15 fields)

{
  "allocatedBytes": 952.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "9031398A",
  "id": "23494086",
  "pageFaults": 0.0,
  "pageHits": 7.0,
  "planning": 0.0,
  "query": "\n                    MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n                    RETURN t.status AS status, count(t) AS cnt\n                    ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.029Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type':...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2323

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2323",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.027Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2322

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2322",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.027Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2205

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2205",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2204

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Latest by family: []

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2204",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.026Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2146

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2146",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.025Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.024Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494084",
  "pageFaults": 0.0,
  "pageHits": 175.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.023Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.021Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.021Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.020Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.020Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.020Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494083",
  "pageFaults": 0.0,
  "pageHits": 294.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.019Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.016Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.016Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.016Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.016Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.016Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494082",
  "pageFaults": 0.0,
  "pageHits": 322.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.014Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.012Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.012Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.012Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.012Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.012Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494081",
  "pageFaults": 0.0,
  "pageHits": 151.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.010Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.008Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.008Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.008Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.007Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.007Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494080",
  "pageFaults": 0.0,
  "pageHits": 57.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.006Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.004Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.003Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.003Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.003Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.003Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494079",
  "pageFaults": 0.0,
  "pageHits": 63.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:26.002Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.000Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:26.000Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2107

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2107",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.999Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:26 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:26 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2101

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2101",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s 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6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

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sourcedb/work_order_repository.py:2100

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message

[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents

raw payload (8 fields)

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6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant - Raw documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat':...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2096

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message

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raw payload (8 fields)

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\u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.999Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant - Raw documents count: 6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2095

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

  - Raw documents count: 6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2095",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Raw documents count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.999Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2094

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

  - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2094",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.998Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2093

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Raw query results:

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2093",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.998Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (o:Organization {tildaid: $org_id})
        WHERE o.alias <> ''
        RETURN o.alias as alias,
               coalesce(o.aiTeammateName, '') as aiTeammateName,
               coalesce(o.aiTeammateEmail, '') as aiTeammateEmail

raw payload (15 fields)

{
  "allocatedBytes": 328.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "65961572",
  "id": "23494078",
  "pageFaults": 0.0,
  "pageHits": 2.0,
  "planning": 0.0,
  "query": "\n        MATCH (o:Organization {tildaid: $org_id})\n        WHERE o.alias \u003c\u003e \u0027\u0027\n        RETURN o.alias as alias,\n               coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n               coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n        ",
  "queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.997Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
                OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
                WHERE toLower(coalesce(rec.category,'')) = 'quality control'
                  AND toLower(coalesce(rec.status,'')) <> 'ignored'
                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
                WITH w, org, doc, r, rec, act
                WITH w, org, doc, r,
                     COLLECT(DISTINCT {
                       rec_id: rec.rec_id,
                       category: rec.category,
                       status: rec.status,
                       severity: rec.severity,
                       explanation:coalesce(rec.data, rec.explanation),
                       user_action: rec.user_action
                     }) AS recommendations,
                     coalesce(doc.rejectReason, '') AS rejectReason,
                     ANY(x IN COLLECT(rec) WHERE
                      toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
                      AND toLower(coalesce(x.severity, '')) <> 'minor'
                     ) AS has_qc_issues,
                     COLLECT(DISTINCT {
                       activity_id: act.tildaid,
                       activity_type: act.activity_type,
                       createdat: act.createdat
                     }) AS doc_activities
                WITH org,
                     COLLECT(DISTINCT {
                       tildaid: doc.tildaid,
                       fileName: doc.fileName,
                       contentType: doc.contentType,
                       direction: coalesce(r.direction, null),
                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
                       document_family_id: coalesce(r.document_family_id, null),
                       rejectReason: rejectReason,
                       recommendations: recommendations,
                       status: coalesce(r.status,
                         CASE
                           WHEN doc.tildaid IS NULL THEN null
                           WHEN rejectReason <> '' THEN 'Discarded'
                           WHEN has_qc_issues THEN 'Discarded'
                           ELSE 'Accepted'
                         END
                       ),
                       activities: doc_activities,
                       sentat: r.sentat
                     }) AS documents
                RETURN org, documents

raw payload (15 fields)

{
  "allocatedBytes": 24152.0,
  "cpu": 4.0,
  "elapsedTimeMs": 4.0,
  "executionPlanCacheKeyHash": "49C251C1",
  "id": "23494077",
  "pageFaults": 0.0,
  "pageHits": 4273.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $work_order_id})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n                OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n                WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n                  AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n                WITH w, org, doc, r, rec, act\n                WITH w, org, doc, r,\n                     COLLECT(DISTINCT {\n                       rec_id: rec.rec_id,\n                       category: rec.category,\n                       status: rec.status,\n                       severity: rec.severity,\n                       explanation:coalesce(rec.data, rec.explanation),\n                       user_action: rec.user_action\n                     }) AS recommendations,\n                     coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n                     ANY(x IN COLLECT(rec) WHERE\n                      toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n                      AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n                     ) AS has_qc_issues,\n                     COLLECT(DISTINCT {\n                       activity_id: act.tildaid,\n                       activity_type: act.activity_type,\n                       createdat: act.createdat\n                     }) AS doc_activities\n                WITH org,\n                     COLLECT(DISTINCT {\n                       tildaid: doc.tildaid,\n                       fileName: doc.fileName,\n                       contentType: doc.contentType,\n                       direction: coalesce(r.direction, null),\n                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n                       document_family_id: coalesce(r.document_family_id, null),\n                       rejectReason: rejectReason,\n                       recommendations: recommendations,\n                       status: coalesce(r.status,\n                         CASE\n                           WHEN doc.tildaid IS NULL THEN null\n                           WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n                           WHEN has_qc_issues THEN \u0027Discarded\u0027\n                           ELSE \u0027Accepted\u0027\n                         END\n                       ),\n                       activities: doc_activities,\n                       sentat: r.sentat\n                     }) AS documents\n                RETURN org, documents\n                ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.993Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2068

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2068",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.987Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:1957

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:1957",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.987Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23494076",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.985Z",
  "transactionId": 11565813.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:1949

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:1949",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.983Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23494075",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.977Z",
  "transactionId": 11565812.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23494074",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.969Z",
  "transactionId": 11565811.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) OPTIONAL MATCH...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
        
        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]->(sub:WorkOrderSubtask)
        WITH w, t, sum(CASE WHEN sub IS NOT NULL AND coalesce(sub.status, '') <> 'Discarded' THEN 1 ELSE 0 END) AS subtask_count,
             sum(CASE WHEN sub.status = 'Completed' THEN 1 ELSE 0 END) AS completed_subtask_count,
             sum(CASE WHEN sub.status = 'Matched' THEN 1 ELSE 0 END) AS matched_subtask_count
        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]->(all_sub:WorkOrderSubtask)
        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_PLACEHOLDER]->(ph:Document)
        OPTIONAL MATCH (d_ph:Deliverable)-[:TRACKS_PLACEHOLDER]->(ph)
        OPTIONAL MATCH (sa_ph:SubArtifact {tildaid: d_ph.tmfTildaId})
        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_RECEIVED_DOC]->(rd:Document)
        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_SENT_DOC]->(sd:Document)
        OPTIONAL MATCH (w)-[r_ph:WORK_ORDER_TO_DOCUMENT]->(ph)
        OPTIONAL MATCH (w)-[r_rd:WORK_ORDER_TO_DOCUMENT]->(rd)
        OPTIONAL MATCH (w)-[r_sd:WORK_ORDER_TO_DOCUMENT]->(sd)
        WITH t, subtask_count, completed_subtask_count, matched_subtask_count,
             collect(CASE WHEN all_sub IS NOT NULL THEN {
                 tildaid: all_sub.tildaid,
                 task_id: all_sub.task_id,
                 description: all_sub.description,
                 status: all_sub.status,
                 discarded_reason: all_sub.discarded_reason,
                 is_optional: all_sub.is_optional,
                 is_internal: all_sub.is_internal,
                 placeholder_id: all_sub.placeholder_id,
                 expects_document: all_sub.expects_document,
                 created_source: all_sub.created_source,
                 creation_sa: all_sub.creation_sa,
                 received_doc_id: all_sub.received_doc_id,
                 sent_doc_id: all_sub.sent_doc_id,
                 createdat: all_sub.createdat,
                 updatedat: all_sub.updatedat,
                 ph_tildaid: ph.tildaid,
                 ph_fileName: ph.fileName,
                 ph_contentType: ph.contentType,
                 ph_status: r_ph.status,
                 ph_subartifact_name: CASE WHEN sa_ph IS NOT NULL THEN sa_ph.name ELSE null END,
                 rd_tildaid: rd.tildaid,
                 rd_fileName: rd.fileName,
                 rd_contentType: rd.contentType,
                 rd_status: r_rd.status,
                 sd_tildaid: sd.tildaid,
                 sd_fileName: sd.fileName,
                 sd_contentType: sd.contentType,
                 sd_status: r_sd.status
             } END) AS subtasks
        RETURN t, subtask_count, completed_subtask_count, matched_subtask_count, subtasks
        ORDER BY t.seq ASC, t.createdat DESC
        SKIP $skip
        LIMIT $limit

raw payload (15 fields)

{
  "allocatedBytes": 31328.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "35CB4D81",
  "id": "23494073",
  "pageFaults": 0.0,
  "pageHits": 40.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n        \n        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]-\u003e(sub:WorkOrderSubtask)\n        WITH w, t, sum(CASE WHEN sub IS NOT NULL AND coalesce(sub.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027 THEN 1 ELSE 0 END) AS subtask_count,\n             sum(CASE WHEN sub.status = \u0027Completed\u0027 THEN 1 ELSE 0 END) AS completed_subtask_count,\n             sum(CASE WHEN sub.status = \u0027Matched\u0027 THEN 1 ELSE 0 END) AS matched_subtask_count\n        OPTIONAL MATCH (t)-[:TASK_HAS_SUBTASK]-\u003e(all_sub:WorkOrderSubtask)\n        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_PLACEHOLDER]-\u003e(ph:Document)\n        OPTIONAL MATCH (d_ph:Deliverable)-[:TRACKS_PLACEHOLDER]-\u003e(ph)\n        OPTIONAL MATCH (sa_ph:SubArtifact {tildaid: d_ph.tmfTildaId})\n        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_RECEIVED_DOC]-\u003e(rd:Document)\n        OPTIONAL MATCH (all_sub)-[:SUBTASK_TO_SENT_DOC]-\u003e(sd:Document)\n        OPTIONAL MATCH (w)-[r_ph:WORK_ORDER_TO_DOCUMENT]-\u003e(ph)\n        OPTIONAL MATCH (w)-[r_rd:WORK_ORDER_TO_DOCUMENT]-\u003e(rd)\n        OPTIONAL MATCH (w)-[r_sd:WORK_ORDER_TO_DOCUMENT]-\u003e(sd)\n        WITH t, subtask_count, completed_subtask_count, matched_subtask_count,\n             collect(CASE WHEN all_sub IS NOT NULL THEN {\n                 tildaid: all_sub.tildaid,\n                 task_id: all_sub.task_id,\n                 description: all_sub.description,\n                 status: all_sub.status,\n                 discarded_reason: all_sub.discarded_reason,\n                 is_optional: all_sub.is_optional,\n                 is_internal: all_sub.is_internal,\n                 placeholder_id: all_sub.placeholder_id,\n                 expects_document: all_sub.expects_document,\n                 created_source: all_sub.created_source,\n                 creation_sa: all_sub.creation_sa,\n                 received_doc_id: all_sub.received_doc_id,\n                 sent_doc_id: all_sub.sent_doc_id,\n                 createdat: all_sub.createdat,\n                 updatedat: all_sub.updatedat,\n                 ph_tildaid: ph.tildaid,\n                 ph_fileName: ph.fileName,\n                 ph_contentType: ph.contentType,\n                 ph_status: r_ph.status,\n                 ph_subartifact_name: CASE WHEN sa_ph IS NOT NULL THEN sa_ph.name ELSE null END,\n                 rd_tildaid: rd.tildaid,\n                 rd_fileName: rd.fileName,\n                 rd_contentType: rd.contentType,\n                 rd_status: r_rd.status,\n                 sd_tildaid: sd.tildaid,\n                 sd_fileName: sd.fileName,\n                 sd_contentType: sd.contentType,\n                 sd_status: r_sd.status\n             } END) AS subtasks\n        RETURN t, subtask_count, completed_subtask_count, matched_subtask_count, subtasks\n        ORDER BY t.seq ASC, t.createdat DESC\n        SKIP $skip\n        LIMIT $limit\n        ",
  "queryParameters": "{limit: 500, skip: 0, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.959Z",
  "transactionId": 11565810.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN count(t) as total

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
        
        RETURN count(t) as total

raw payload (15 fields)

{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "778BD350",
  "id": "23494072",
  "pageFaults": 0.0,
  "pageHits": 5.0,
  "planning": 0.0,
  "query": "\n        MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n        \n        RETURN count(t) as total\n        ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.955Z",
  "transactionId": 11565810.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23494071",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.948Z",
  "transactionId": 11565809.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:473

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:473",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.945Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:371

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={('WorkOrderConfigFeed', '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf'), ('WorkOrder', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderConfig', '5e0fa5ba-4504-40b5-bd66-498c689677d5')} (sessions=0)

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:371",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE] Publishing event WorkOrder.update (id=da057921-1a96-43f2-af14-37551103141e) to targets={(\u0027WorkOrderConfigFeed\u0027, \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027), (\u0027WorkOrder\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderConfig\u0027, \u00275e0fa5ba-4504-40b5-bd66-498c689677d5\u0027)} (sessions=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.945Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/hierarchy.py:74

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

raw payload (8 fields)

{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfigFeed.org_id extracted parent_id=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.945Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/hierarchy.py:74

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][Hierarchy] entity=WorkOrder -> parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5

raw payload (8 fields)

{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrder -\u003e parent rule=WorkOrderConfig.parent_id extracted parent_id=5e0fa5ba-4504-40b5-bd66-498c689677d5",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.945Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:346

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language']

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:346",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] publish called: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.944Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1643

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1643",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emitted: WorkOrder.update id=da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.943Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1624

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'title', 'email_subject', 'work_order_type', 'status', 'priority', 'creator_id', 'assigned_to_id', 'site_id', 'study_id', 'document_ids', 'contact_list', 'cc_list', 'goal', 'plan_steps', 'due_date', 'last_reachout', 'last_response', 'agent_processing_state', 'agent_processing_message', 'agent_processing_updated_at', 'reminder_count', 'next_reminder_at', 'reminder_policy', 'accepted_count', 'pending_count', 'resolved_count', 'expected_documents_count', 'createdat', 'updatedat', 'resolved_by', 'resolved_by_name', 'resolved_at', 'thread_id', 'rfc_msgid', 'parent_id', 'parent_title', 'org_id', 'event_id', 'event_label', 'entity_type', 'entity_name', 'studyName', 'siteName', 'site_number', 'creatorName', 'assigneeName', 'summary', 'status_summary', 'documents', 'forms', 'chat_actions', 'workplan_id', 'workplan_name', 'language'] has_work_order_id=True

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1624",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027title\u0027, \u0027email_subject\u0027, \u0027work_order_type\u0027, \u0027status\u0027, \u0027priority\u0027, \u0027creator_id\u0027, \u0027assigned_to_id\u0027, \u0027site_id\u0027, \u0027study_id\u0027, \u0027document_ids\u0027, \u0027contact_list\u0027, \u0027cc_list\u0027, \u0027goal\u0027, \u0027plan_steps\u0027, \u0027due_date\u0027, \u0027last_reachout\u0027, \u0027last_response\u0027, \u0027agent_processing_state\u0027, \u0027agent_processing_message\u0027, \u0027agent_processing_updated_at\u0027, \u0027reminder_count\u0027, \u0027next_reminder_at\u0027, \u0027reminder_policy\u0027, \u0027accepted_count\u0027, \u0027pending_count\u0027, \u0027resolved_count\u0027, \u0027expected_documents_count\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027resolved_by\u0027, \u0027resolved_by_name\u0027, \u0027resolved_at\u0027, \u0027thread_id\u0027, \u0027rfc_msgid\u0027, \u0027parent_id\u0027, \u0027parent_title\u0027, \u0027org_id\u0027, \u0027event_id\u0027, \u0027event_label\u0027, \u0027entity_type\u0027, \u0027entity_name\u0027, \u0027studyName\u0027, \u0027siteName\u0027, \u0027site_number\u0027, \u0027creatorName\u0027, \u0027assigneeName\u0027, \u0027summary\u0027, \u0027status_summary\u0027, \u0027documents\u0027, \u0027forms\u0027, \u0027chat_actions\u0027, \u0027workplan_id\u0027, \u0027workplan_name\u0027, \u0027language\u0027] has_work_order_id=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.943Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1541

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1541",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit request: entity_type=WorkOrder entity_id=da057921-1a96-43f2-af14-37551103141e operation=update data_type=dict",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.942Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2664

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

   Fact keys: ['reminder_policy', 'qc_gcp_recency', 'qc_cv_recency', 'qc_1572_content']

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2664",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Fact keys: [\u0027reminder_policy\u0027, \u0027qc_gcp_recency\u0027, \u0027qc_cv_recency\u0027, \u0027qc_1572_content\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.940Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant Total facts loaded: 4

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2661

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

   Total facts loaded: 4

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2661",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Total facts loaded: 4",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.940Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant Facts query result success: True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2645

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

   Facts query result success: True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2645",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "   Facts query result success: True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.940Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant 🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2644

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

🔍 Loading facts for work order da057921-1a96-43f2-af14-37551103141e:

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2644",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "\ud83d\udd0d Loading facts for work order da057921-1a96-43f2-af14-37551103141e:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.939Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
            WHERE f.delpending = false
            RETURN f
            ORDER BY f.createdat ASC

raw payload (15 fields)

{
  "allocatedBytes": 880.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "23A43F51",
  "id": "23494070",
  "pageFaults": 0.0,
  "pageHits": 10.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n            WHERE f.delpending = false\n            RETURN f\n            ORDER BY f.createdat ASC\n            ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.937Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'}) ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:'U_REPLY'})
                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC
                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1

raw payload (15 fields)

{
  "allocatedBytes": 616.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "FCAA84A1",
  "id": "23494069",
  "pageFaults": 0.0,
  "pageHits": 12.0,
  "planning": 0.0,
  "query": "\n                        MATCH (w:WorkOrder {tildaid:$wo})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type:\u0027U_REPLY\u0027})\n                        WITH a ORDER BY coalesce(a.last_attempt_at, a.createdat) DESC\n                        RETURN a.errors AS errors, a.retry_count AS retry_count LIMIT 1\n                        ",
  "queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-java/5.28.13-24cd0fecc64de123fd5711190246e8b0f1e16fd0\t\tclient/10.173.2.71:52732\tserver/10.173.0.8:7688\u003e",
  "timestamp": "2026-07-26T19:38:25.930Z",
  "transactionId": 11565808.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $wo}) OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study) OPTIONAL...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $wo})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]->(s:Study)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]->(site:Site)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]->(creator:User)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]->(assignee:User)
                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})
                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})
                OPTIONAL MATCH (event:Event {tildaid: w.event_id})
                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,
                       COALESCE(site.name, null) AS siteName,
                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,
                       COALESCE(creator.firstName + ' ' + creator.lastName, creator.email, 'Unknown User') AS creatorName,
                       COALESCE(assignee.firstName + ' ' + assignee.lastName, assignee.email, 'Unknown User') AS assigneeName,
                       CASE WHEN w.resolved_by = 'AI' THEN 'AI' ELSE COALESCE(resolver.firstName + ' ' + resolver.lastName, resolver.email) END AS resolvedByName,
                       parentCfg.title AS parentTitle,
                       event.name AS eventLabel

raw payload (15 fields)

{
  "allocatedBytes": 18480.0,
  "cpu": 2.0,
  "elapsedTimeMs": 2.0,
  "executionPlanCacheKeyHash": "20D9422C",
  "id": "23494068",
  "pageFaults": 0.0,
  "pageHits": 2461.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $wo})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_STUDY]-\u003e(s:Study)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_SITE]-\u003e(site:Site)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_CREATOR]-\u003e(creator:User)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ASSIGNEE]-\u003e(assignee:User)\n                OPTIONAL MATCH (resolver:User {tildaid: w.resolved_by})\n                OPTIONAL MATCH (parentCfg:WorkOrderConfig {tildaid: w.parent_id})\n                OPTIONAL MATCH (event:Event {tildaid: w.event_id})\n                RETURN s.name AS studyName, s.protocolnumber AS protocolNumber,\n                       COALESCE(site.name, null) AS siteName,\n                       head([(s)-[:PLAN_DEFINITION_TO_STUDY]-(pd:DslPlanDefinition {delpending: false})-[:PLAN_DEFINITION_TO_SITE]-(site) | pd.siteNumber]) AS site_number,\n                       COALESCE(creator.firstName + \u0027 \u0027 + creator.lastName, creator.email, \u0027Unknown User\u0027) AS creatorName,\n                       COALESCE(assignee.firstName + \u0027 \u0027 + assignee.lastName, assignee.email, \u0027Unknown User\u0027) AS assigneeName,\n                       CASE WHEN w.resolved_by = \u0027AI\u0027 THEN \u0027AI\u0027 ELSE COALESCE(resolver.firstName + \u0027 \u0027 + resolver.lastName, resolver.email) END AS resolvedByName,\n                       parentCfg.title AS parentTitle,\n                       event.name AS eventLabel\n                ",
  "queryParameters": "{wo: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.921Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask) ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]->(s:WorkOrderSubtask)
            WHERE coalesce(t.status, '') <> 'Discarded'
              AND coalesce(s.is_optional, false) = false
              AND coalesce(s.status, '') <> 'Discarded'
              AND (coalesce(s.expects_document, false) = true
                   OR s.expects_document IS NULL
                   OR s.placeholder_id IS NOT NULL
                   OR s.sent_doc_id IS NOT NULL
                   OR s.received_doc_id IS NOT NULL)
            RETURN count(s) AS cnt

raw payload (15 fields)

{
  "allocatedBytes": 488.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "5FFED4A2",
  "id": "23494067",
  "pageFaults": 0.0,
  "pageHits": 30.0,
  "planning": 0.0,
  "query": "\n            MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)-[:TASK_HAS_SUBTASK]-\u003e(s:WorkOrderSubtask)\n            WHERE coalesce(t.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND coalesce(s.is_optional, false) = false\n              AND coalesce(s.status, \u0027\u0027) \u003c\u003e \u0027Discarded\u0027\n              AND (coalesce(s.expects_document, false) = true\n                   OR s.expects_document IS NULL\n                   OR s.placeholder_id IS NOT NULL\n                   OR s.sent_doc_id IS NOT NULL\n                   OR s.received_doc_id IS NOT NULL)\n            RETURN count(s) AS cnt\n            ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.916Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask) RETURN t.status AS...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]->(t:WorkOrderTask)
                    RETURN t.status AS status, count(t) AS cnt

raw payload (15 fields)

{
  "allocatedBytes": 952.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "9031398A",
  "id": "23494066",
  "pageFaults": 0.0,
  "pageHits": 7.0,
  "planning": 0.0,
  "query": "\n                    MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_TASK]-\u003e(t:WorkOrderTask)\n                    RETURN t.status AS status, count(t) AS cnt\n                    ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.912Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type':...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2323

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}]

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2323",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221779156, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777799, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777755, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s Brochure_v1.0_01Mar2026.pdf\", \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.911Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2322

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2322",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Final documents_latest count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2205

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2205",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Ungrouped documents: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Latest by family: []

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2204

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Latest by family: []

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2204",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Latest by family: []",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document c26822a4-aefd-4a6a-938f-c61a0fc78329 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc c26822a4-aefd-4a6a-938f-c61a0fc78329: family_key=None, createdat=1773221780164, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2: family_key=None, createdat=1773221779156, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 5b3d18b6-787c-4816-9058-89eb2ace1257 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.910Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 5b3d18b6-787c-4816-9058-89eb2ace1257: family_key=None, createdat=1773221777799, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document b6d551f1-dab6-49bc-9e25-37ea38258bf5 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc b6d551f1-dab6-49bc-9e25-37ea38258bf5: family_key=None, createdat=1773221777755, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document 7160534f-22ba-41a7-961f-be9b245373f3 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc 7160534f-22ba-41a7-961f-be9b245373f3: family_key=None, createdat=1773221777477, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2202

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2202",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Document bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 has no family_id, including as-is",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2172

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2172",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processing doc bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0: family_key=None, createdat=1773221777455, is_rejected=False",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2146

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2146",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Processed issues for 6 documents",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.909Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.908Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.908Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.908Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 0.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494065",
  "pageFaults": 0.0,
  "pageHits": 175.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.907Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.905Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=c26822a4-aefd-4a6a-938f-c61a0fc78329 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.904Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.904Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.904Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.904Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494064",
  "pageFaults": 0.0,
  "pageHits": 294.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.903Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.900Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.900Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.900Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.900Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.900Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494062",
  "pageFaults": 0.0,
  "pageHits": 322.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.898Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.896Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=5b3d18b6-787c-4816-9058-89eb2ace1257 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.896Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.895Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.895Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.895Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494061",
  "pageFaults": 0.0,
  "pageHits": 151.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.893Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.891Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=b6d551f1-dab6-49bc-9e25-37ea38258bf5 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.891Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=7160534f-22ba-41a7-961f-be9b245373f3",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.891Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.891Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.890Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494060",
  "pageFaults": 0.0,
  "pageHits": 57.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.889Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.887Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=7160534f-22ba-41a7-961f-be9b245373f3 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.887Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2133

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2133",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Suppressing issues for SENT TMF doc doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.886Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2127

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2127",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.886Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:113

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True

raw payload (8 fields)

{
  "caller": "db/document_repository.py:113",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] result doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb in_tmf=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.886Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) WHERE tmf.level = 0 MATCH (d:Document...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (st:Study {tildaid: $study_id})-[:USES]->(:FolderManager)-[:INCLUDES]->(tmf:Folder {name:"TMF"}) 
WHERE tmf.level = 0 
MATCH (d:Document {tildaid: $doc_id}) 
RETURN EXISTS( (tmf)-[:INCLUDES*1..10]->(d) ) AS in_tmf

raw payload (15 fields)

{
  "allocatedBytes": 12400.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "736B83B4",
  "id": "23494059",
  "pageFaults": 0.0,
  "pageHits": 63.0,
  "planning": 0.0,
  "query": "MATCH (st:Study {tildaid: $study_id})-[:USES]-\u003e(:FolderManager)-[:INCLUDES]-\u003e(tmf:Folder {name:\"TMF\"}) WHERE tmf.level = 0 MATCH (d:Document {tildaid: $doc_id}) RETURN EXISTS( (tmf)-[:INCLUDES*1..10]-\u003e(d) ) AS in_tmf",
  "queryParameters": "{doc_id: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027, study_id: \u00274f384b37-13c4-4611-8f9a-ce36131ca1eb\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.884Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/document_repository.py:89

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/document_repository.py:89",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.882Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2122

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2122",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Checking TMF for doc_id=bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0 study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.882Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2107

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2107",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[TMF-CHECK] Details: work_order_id=da057921-1a96-43f2-af14-37551103141e study_id=4f384b37-13c4-4611-8f9a-ce36131ca1eb documents_count=6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.882Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2101

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Filtered documents: [{'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777455, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777477, 'direction': 'SENT', 'document_family_id': None, 'fileName': "Study-CRO1.1_02.01.01.01 Investigator's Brochure_v1.0_01Mar2026.pdf", 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '7160534f-22ba-41a7-961f-be9b245373f3'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777755, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'CURE-T001_Acceptance of Investigator Brochure_v1.0_08Sep2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'b6d551f1-dab6-49bc-9e25-37ea38258bf5'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221777799, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Financial Disclosure Form_Study Financial Disclosure Form_v1.0_01May2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': '5b3d18b6-787c-4816-9058-89eb2ace1257'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221779156, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.08.01 Form FDA 1572_v4.25_25Apr2025.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'd8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2'}, {'activities': [{'activity_id': 'a6efe680-66c9-4ef1-82f6-65eef849ca7b', 'activity_type': 'AI_MSG', 'createdat': 1784921829356}, {'activity_id': '57d4a123-fa0f-4038-b093-2a6d45713875', 'activity_type': 'AI_MSG', 'createdat': 1785008284383}, {'activity_id': '9288aaed-f9fb-478e-b81a-cfb52334c388', 'activity_type': 'AI_MSG', 'createdat': 1785094696943}], 'contentType': 'application/pdf', 'createdat': 1773221780164, 'direction': 'SENT', 'document_family_id': None, 'fileName': 'Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf', 'recommendations': [{'category': None, 'explanation': None, 'rec_id': None, 'severity': None, 'status': None, 'user_action': None}], 'rejectReason': '', 'sentat': 1785094705118, 'status': 'Accepted', 'tildaid': 'c26822a4-aefd-4a6a-938f-c61a0fc78329'}]

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2101",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Filtered documents: [{\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777455, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_02.01.02.01 Protocol_v1.0_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027}, {\u0027activities\u0027: [{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221777477, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \"Study-CRO1.1_02.01.01.01 Investigator\u0027s 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6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

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message

[WORK_ORDER_REPO][DEBUG] After filtering empty tildaid: 6 documents

raw payload (8 fields)

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filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

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raw payload (8 fields)

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[{\u0027activity_id\u0027: \u0027a6efe680-66c9-4ef1-82f6-65eef849ca7b\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1784921829356}, {\u0027activity_id\u0027: \u002757d4a123-fa0f-4038-b093-2a6d45713875\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785008284383}, {\u0027activity_id\u0027: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, \u0027activity_type\u0027: \u0027AI_MSG\u0027, \u0027createdat\u0027: 1785094696943}], \u0027contentType\u0027: \u0027application/pdf\u0027, \u0027createdat\u0027: 1773221780164, \u0027direction\u0027: \u0027SENT\u0027, \u0027document_family_id\u0027: None, \u0027fileName\u0027: \u0027Study-CRO1.1_05.02.02.01 Protocol Signature Page_01Mar2026.pdf\u0027, \u0027recommendations\u0027: [{\u0027category\u0027: None, \u0027explanation\u0027: None, \u0027rec_id\u0027: None, \u0027severity\u0027: None, \u0027status\u0027: None, \u0027user_action\u0027: None}], \u0027rejectReason\u0027: \u0027\u0027, \u0027sentat\u0027: 1785094705118, \u0027status\u0027: \u0027Accepted\u0027, \u0027tildaid\u0027: \u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027}]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.881Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant - Raw documents count: 6

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2095

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

  - Raw documents count: 6

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2095",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Raw documents count: 6",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.881Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2094

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

  - Organization: {'emailSyncPoint': '', 'country': 'United States', 'readyForTmfDefault': True, 'holdbitmap': 82434, 'postalCode': '94080', 'enableNotifications': True, 'bio': '', 'deltimestamp': 0, 'orgType': 'CRO', 'emailSignatureBannerUseLogo': False, 'tmfDailyDigestEnabled': False, 'state': 'CA', 'docTranslationMode': 'Auto-Translate', 'reminderApprovalRequired': False, 'logoURL': 'https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034', 'aiTeammateEmail': '[email protected]', 'fileUploadFromUnknownEmailAllowed': False, 'bucket': '', 'createdat': 1773211927023, 'filename': '', 'enableCommunicationLanguageTranslation': False, 'requireMFA': False, 'name': 'Teammates Demo Sandbox', 'emailSignatureBody': '', 'status': 'Active', 'supportedFeatures': ['repoPkg'], 'city': 'South San Francisco', 'mfaSettings': '', 'platformSettings': '', 'aiTeammateSignature': '', 'twilioNumber': '', 'pinCheckEnabled': False, 'tildaid': '5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf', 'aiTeammateName': 'Teammates Demo', 'delpending': False, 'emailSignatureBannerDocumentId': '', 'alias': 'teammatesDemoSandbox', 'ufid': 3940696, 'theme': 'DEFAULT', 'email': '', 'capabilities': 999, 'logoDocumentId': '193c8996-41eb-42d8-864a-9d0dbb531596', 'enableWorkOrderLanguageTranslation': False, 'emailSignatureMaxWidth': 0, 'url': '', 'suite': '', 'streetAddress': '6000 Shoreline Court', 'emailCommunicationPolicy': '', 'emailSignatureBannerURL': '', 'fileUploadTrustedEmailDomains': [], 'contactPhone': '', 'updatedat': 1784907450014, 'fmSchemeVersion': 0}

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2094",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "  - Organization: {\u0027emailSyncPoint\u0027: \u0027\u0027, \u0027country\u0027: \u0027United States\u0027, \u0027readyForTmfDefault\u0027: True, \u0027holdbitmap\u0027: 82434, \u0027postalCode\u0027: \u002794080\u0027, \u0027enableNotifications\u0027: True, \u0027bio\u0027: \u0027\u0027, \u0027deltimestamp\u0027: 0, \u0027orgType\u0027: \u0027CRO\u0027, \u0027emailSignatureBannerUseLogo\u0027: False, \u0027tmfDailyDigestEnabled\u0027: False, \u0027state\u0027: \u0027CA\u0027, \u0027docTranslationMode\u0027: \u0027Auto-Translate\u0027, \u0027reminderApprovalRequired\u0027: False, \u0027logoURL\u0027: \u0027https://storage.googleapis.com/tilda-public-dev/master/teammatesDemoSandbox/270a/270ad8d7-51ee-46da-8755-8de2cc012034\u0027, \u0027aiTeammateEmail\u0027: \[email protected]\u0027, \u0027fileUploadFromUnknownEmailAllowed\u0027: False, \u0027bucket\u0027: \u0027\u0027, \u0027createdat\u0027: 1773211927023, \u0027filename\u0027: \u0027\u0027, \u0027enableCommunicationLanguageTranslation\u0027: False, \u0027requireMFA\u0027: False, \u0027name\u0027: \u0027Teammates Demo Sandbox\u0027, \u0027emailSignatureBody\u0027: \u0027\u0027, \u0027status\u0027: \u0027Active\u0027, \u0027supportedFeatures\u0027: [\u0027repoPkg\u0027], \u0027city\u0027: \u0027South San Francisco\u0027, \u0027mfaSettings\u0027: \u0027\u0027, \u0027platformSettings\u0027: \u0027\u0027, \u0027aiTeammateSignature\u0027: \u0027\u0027, \u0027twilioNumber\u0027: \u0027\u0027, \u0027pinCheckEnabled\u0027: False, \u0027tildaid\u0027: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027, \u0027aiTeammateName\u0027: \u0027Teammates Demo\u0027, \u0027delpending\u0027: False, \u0027emailSignatureBannerDocumentId\u0027: \u0027\u0027, \u0027alias\u0027: \u0027teammatesDemoSandbox\u0027, \u0027ufid\u0027: 3940696, \u0027theme\u0027: \u0027DEFAULT\u0027, \u0027email\u0027: \u0027\u0027, \u0027capabilities\u0027: 999, \u0027logoDocumentId\u0027: \u0027193c8996-41eb-42d8-864a-9d0dbb531596\u0027, \u0027enableWorkOrderLanguageTranslation\u0027: False, \u0027emailSignatureMaxWidth\u0027: 0, \u0027url\u0027: \u0027\u0027, \u0027suite\u0027: \u0027\u0027, \u0027streetAddress\u0027: \u00276000 Shoreline Court\u0027, \u0027emailCommunicationPolicy\u0027: \u0027\u0027, \u0027emailSignatureBannerURL\u0027: \u0027\u0027, \u0027fileUploadTrustedEmailDomains\u0027: [], \u0027contactPhone\u0027: \u0027\u0027, \u0027updatedat\u0027: 1784907450014, \u0027fmSchemeVersion\u0027: 0}",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.881Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Raw query results:

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2093

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Raw query results:

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2093",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Raw query results:",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.881Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (o:Organization {tildaid: $org_id}) WHERE o.alias <> '' RETURN o.alias as alias, ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (o:Organization {tildaid: $org_id})
        WHERE o.alias <> ''
        RETURN o.alias as alias,
               coalesce(o.aiTeammateName, '') as aiTeammateName,
               coalesce(o.aiTeammateEmail, '') as aiTeammateEmail

raw payload (15 fields)

{
  "allocatedBytes": 328.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "65961572",
  "id": "23494058",
  "pageFaults": 0.0,
  "pageHits": 2.0,
  "planning": 0.0,
  "query": "\n        MATCH (o:Organization {tildaid: $org_id})\n        WHERE o.alias \u003c\u003e \u0027\u0027\n        RETURN o.alias as alias,\n               coalesce(o.aiTeammateName, \u0027\u0027) as aiTeammateName,\n               coalesce(o.aiTeammateEmail, \u0027\u0027) as aiTeammateEmail\n        ",
  "queryParameters": "{org_id: \u00275026d3b4-4bc1-45e9-a366-b1d4fe1aabcf\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.879Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id}) OPTIONAL MATCH...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (w:WorkOrder {tildaid: $work_order_id})
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]->(org:Organization)
                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]->(doc:Document)
                OPTIONAL MATCH (doc)<-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)
                WHERE toLower(coalesce(rec.category,'')) = 'quality control'
                  AND toLower(coalesce(rec.status,'')) <> 'ignored'
                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)
                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]->(doc)
                WITH w, org, doc, r, rec, act
                WITH w, org, doc, r,
                     COLLECT(DISTINCT {
                       rec_id: rec.rec_id,
                       category: rec.category,
                       status: rec.status,
                       severity: rec.severity,
                       explanation:coalesce(rec.data, rec.explanation),
                       user_action: rec.user_action
                     }) AS recommendations,
                     coalesce(doc.rejectReason, '') AS rejectReason,
                     ANY(x IN COLLECT(rec) WHERE
                      toLower(coalesce(x.status,'')) IN ['pending', 'confirmed']
                      AND toLower(coalesce(x.severity, '')) <> 'minor'
                     ) AS has_qc_issues,
                     COLLECT(DISTINCT {
                       activity_id: act.tildaid,
                       activity_type: act.activity_type,
                       createdat: act.createdat
                     }) AS doc_activities
                WITH org,
                     COLLECT(DISTINCT {
                       tildaid: doc.tildaid,
                       fileName: doc.fileName,
                       contentType: doc.contentType,
                       direction: coalesce(r.direction, null),
                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),
                       document_family_id: coalesce(r.document_family_id, null),
                       rejectReason: rejectReason,
                       recommendations: recommendations,
                       status: coalesce(r.status,
                         CASE
                           WHEN doc.tildaid IS NULL THEN null
                           WHEN rejectReason <> '' THEN 'Discarded'
                           WHEN has_qc_issues THEN 'Discarded'
                           ELSE 'Accepted'
                         END
                       ),
                       activities: doc_activities,
                       sentat: r.sentat
                     }) AS documents
                RETURN org, documents

raw payload (15 fields)

{
  "allocatedBytes": 24152.0,
  "cpu": 4.0,
  "elapsedTimeMs": 4.0,
  "executionPlanCacheKeyHash": "49C251C1",
  "id": "23494057",
  "pageFaults": 0.0,
  "pageHits": 4273.0,
  "planning": 0.0,
  "query": "\n                MATCH (w:WorkOrder {tildaid: $work_order_id})\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ORGANIZATION]-\u003e(org:Organization)\n                OPTIONAL MATCH (w)-[r:WORK_ORDER_TO_DOCUMENT]-\u003e(doc:Document)\n                OPTIONAL MATCH (doc)\u003c-[:RECOMMENDATION_TO_DOCUMENT]-(rec:Recommendation)\n                WHERE toLower(coalesce(rec.category,\u0027\u0027)) = \u0027quality control\u0027\n                  AND toLower(coalesce(rec.status,\u0027\u0027)) \u003c\u003e \u0027ignored\u0027\n                  AND (rec.isIgnoredBySupport IS NULL OR rec.isIgnoredBySupport = false)\n                OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(act:WorkOrderActivity)-[:WORK_ORDER_ACTIVITY_TO_DOCUMENT]-\u003e(doc)\n                WITH w, org, doc, r, rec, act\n                WITH w, org, doc, r,\n                     COLLECT(DISTINCT {\n                       rec_id: rec.rec_id,\n                       category: rec.category,\n                       status: rec.status,\n                       severity: rec.severity,\n                       explanation:coalesce(rec.data, rec.explanation),\n                       user_action: rec.user_action\n                     }) AS recommendations,\n                     coalesce(doc.rejectReason, \u0027\u0027) AS rejectReason,\n                     ANY(x IN COLLECT(rec) WHERE\n                      toLower(coalesce(x.status,\u0027\u0027)) IN [\u0027pending\u0027, \u0027confirmed\u0027]\n                      AND toLower(coalesce(x.severity, \u0027\u0027)) \u003c\u003e \u0027minor\u0027\n                     ) AS has_qc_issues,\n                     COLLECT(DISTINCT {\n                       activity_id: act.tildaid,\n                       activity_type: act.activity_type,\n                       createdat: act.createdat\n                     }) AS doc_activities\n                WITH org,\n                     COLLECT(DISTINCT {\n                       tildaid: doc.tildaid,\n                       fileName: doc.fileName,\n                       contentType: doc.contentType,\n                       direction: coalesce(r.direction, null),\n                       createdat: coalesce(doc.createdat, doc.created_at, r.createdat, r.created_at, null),\n                       document_family_id: coalesce(r.document_family_id, null),\n                       rejectReason: rejectReason,\n                       recommendations: recommendations,\n                       status: coalesce(r.status,\n                         CASE\n                           WHEN doc.tildaid IS NULL THEN null\n                           WHEN rejectReason \u003c\u003e \u0027\u0027 THEN \u0027Discarded\u0027\n                           WHEN has_qc_issues THEN \u0027Discarded\u0027\n                           ELSE \u0027Accepted\u0027\n                         END\n                       ),\n                       activities: doc_activities,\n                       sentat: r.sentat\n                     }) AS documents\n                RETURN org, documents\n                ",
  "queryParameters": "{work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.874Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:2068

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:2068",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Executing document query for work_order_id: da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.869Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:1957

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:1957",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Basic work order retrieved: da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.869Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrder {tildaid: $node_id}) 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 0.0,
  "elapsedTimeMs": 0.0,
  "executionPlanCacheKeyHash": "E0146DD7",
  "id": "23494056",
  "pageFaults": 0.0,
  "pageHits": 11.0,
  "planning": 0.0,
  "query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
  "queryParameters": "{node_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.867Z",
  "transactionId": 11565807.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:1949

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:1949",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[WORK_ORDER_REPO][DEBUG] Getting work order details for work_order_id: da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.864Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:473

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:473",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] delivered=0 filtered=0 no_consumer=0 for WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.863Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE] Publishing event WorkOrderActivity.create (id=9288aaed-f9fb-478e-b81a-cfb52334c388) to targets={('WorkOrderActivity', None), ('WorkOrder',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:371

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE] Publishing event WorkOrderActivity.create (id=9288aaed-f9fb-478e-b81a-cfb52334c388) to targets={('WorkOrderActivity', None), ('WorkOrder', 'da057921-1a96-43f2-af14-37551103141e'), ('WorkOrderActivity', '9288aaed-f9fb-478e-b81a-cfb52334c388')} (sessions=0)

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:371",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE] Publishing event WorkOrderActivity.create (id=9288aaed-f9fb-478e-b81a-cfb52334c388) to targets={(\u0027WorkOrderActivity\u0027, None), (\u0027WorkOrder\u0027, \u0027da057921-1a96-43f2-af14-37551103141e\u0027), (\u0027WorkOrderActivity\u0027, \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027)} (sessions=0)",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.863Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][Hierarchy] entity=WorkOrderActivity -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/hierarchy.py:74

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][Hierarchy] entity=WorkOrderActivity -> parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e

raw payload (8 fields)

{
  "caller": "tilda_stream/hierarchy.py:74",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][Hierarchy] entity=WorkOrderActivity -\u003e parent rule=WorkOrder.work_order_id extracted parent_id=da057921-1a96-43f2-af14-37551103141e",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.862Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][MANAGER] publish called: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388 payload_keys=['tildaid', 'work_order_id',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcetilda_stream/manager.py:346

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][MANAGER] publish called: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388 payload_keys=['tildaid', 'work_order_id', 'user_id', 'activity_type', 'content', 'translations', 'active_language', 'reasoning', 'status', 'source', 'timestamp', 'createdat', 'updatedat', 'processing_status', 'retry_count', 'last_attempt_at', 'message_id', 'from_ai_teammate_email', 'from_ai_teammate_name', 'allowed_actions', 'sender', 'documents', 'content_type', 'body_plain', 'body_html', 'stripped_text', 'stripped_html', 'processedDocIds', 'processedEmailCount', 'activity_contact_list', 'activity_cc_list', 'activity_email_contact_list', 'activity_email_cc_list', 'createdBy', 'sentBy', 'ignoredBy', 'ignoreType', 'questions', 'answers', 'answered_at', 'superseded_by', 'discarded_reason']

raw payload (8 fields)

{
  "caller": "tilda_stream/manager.py:346",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][MANAGER] publish called: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388 payload_keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027user_id\u0027, \u0027activity_type\u0027, \u0027content\u0027, \u0027translations\u0027, \u0027active_language\u0027, \u0027reasoning\u0027, \u0027status\u0027, \u0027source\u0027, \u0027timestamp\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027processing_status\u0027, \u0027retry_count\u0027, \u0027last_attempt_at\u0027, \u0027message_id\u0027, \u0027from_ai_teammate_email\u0027, \u0027from_ai_teammate_name\u0027, \u0027allowed_actions\u0027, \u0027sender\u0027, \u0027documents\u0027, \u0027content_type\u0027, \u0027body_plain\u0027, \u0027body_html\u0027, \u0027stripped_text\u0027, \u0027stripped_html\u0027, \u0027processedDocIds\u0027, \u0027processedEmailCount\u0027, \u0027activity_contact_list\u0027, \u0027activity_cc_list\u0027, \u0027activity_email_contact_list\u0027, \u0027activity_email_cc_list\u0027, \u0027createdBy\u0027, \u0027sentBy\u0027, \u0027ignoredBy\u0027, \u0027ignoreType\u0027, \u0027questions\u0027, \u0027answers\u0027, \u0027answered_at\u0027, \u0027superseded_by\u0027, \u0027discarded_reason\u0027]",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.862Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][SERVICE] emitted: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1643

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emitted: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1643",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emitted: WorkOrderActivity.create id=9288aaed-f9fb-478e-b81a-cfb52334c388",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.861Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'user_id', 'activity_type', 'content', 'translations', 'active_language',...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1624

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emit payload prepared: keys=['tildaid', 'work_order_id', 'user_id', 'activity_type', 'content', 'translations', 'active_language', 'reasoning', 'status', 'source', 'timestamp', 'createdat', 'updatedat', 'processing_status', 'retry_count', 'last_attempt_at', 'message_id', 'from_ai_teammate_email', 'from_ai_teammate_name', 'allowed_actions', 'sender', 'documents', 'content_type', 'body_plain', 'body_html', 'stripped_text', 'stripped_html', 'processedDocIds', 'processedEmailCount', 'activity_contact_list', 'activity_cc_list', 'activity_email_contact_list', 'activity_email_cc_list', 'createdBy', 'sentBy', 'ignoredBy', 'ignoreType', 'questions', 'answers', 'answered_at', 'superseded_by', 'discarded_reason'] has_work_order_id=True

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1624",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit payload prepared: keys=[\u0027tildaid\u0027, \u0027work_order_id\u0027, \u0027user_id\u0027, \u0027activity_type\u0027, \u0027content\u0027, \u0027translations\u0027, \u0027active_language\u0027, \u0027reasoning\u0027, \u0027status\u0027, \u0027source\u0027, \u0027timestamp\u0027, \u0027createdat\u0027, \u0027updatedat\u0027, \u0027processing_status\u0027, \u0027retry_count\u0027, \u0027last_attempt_at\u0027, \u0027message_id\u0027, \u0027from_ai_teammate_email\u0027, \u0027from_ai_teammate_name\u0027, \u0027allowed_actions\u0027, \u0027sender\u0027, \u0027documents\u0027, \u0027content_type\u0027, \u0027body_plain\u0027, \u0027body_html\u0027, \u0027stripped_text\u0027, \u0027stripped_html\u0027, \u0027processedDocIds\u0027, \u0027processedEmailCount\u0027, \u0027activity_contact_list\u0027, \u0027activity_cc_list\u0027, \u0027activity_email_contact_list\u0027, \u0027activity_email_cc_list\u0027, \u0027createdBy\u0027, \u0027sentBy\u0027, \u0027ignoredBy\u0027, \u0027ignoreType\u0027, \u0027questions\u0027, \u0027answers\u0027, \u0027answered_at\u0027, \u0027superseded_by\u0027, \u0027discarded_reason\u0027] has_work_order_id=True",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.860Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant [SSE][SERVICE] emit request: entity_type=WorkOrderActivity entity_id=9288aaed-f9fb-478e-b81a-cfb52334c388 operation=create data_type=dict

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourceapi/work_order_service.py:1541

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

[SSE][SERVICE] emit request: entity_type=WorkOrderActivity entity_id=9288aaed-f9fb-478e-b81a-cfb52334c388 operation=create data_type=dict

raw payload (8 fields)

{
  "caller": "api/work_order_service.py:1541",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "[SSE][SERVICE] emit request: entity_type=WorkOrderActivity entity_id=9288aaed-f9fb-478e-b81a-cfb52334c388 operation=create data_type=dict",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.859Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) UNWIND $changelogs AS cl CREATE (c:ChangeLog { ...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (wo:WorkOrder {tildaid: $wo_id})
            UNWIND $changelogs AS cl
            CREATE (c:ChangeLog {
                tildaid: cl.tildaid, scopeId: $wo_id, category: 'WORKORDERLOG',
                type: cl.type, changedBy: cl.changed_by, who: cl.who,
                email: cl.email, oldValue: cl.old_value, newValue: cl.new_value,
                description: cl.description, operation: cl.operation,
                reason: '', blob: cl.blob, role: cl.role, level: cl.level,
                holdbitmap: 0, delpending: false, deltimestamp: 0,
                createdat: timestamp(), updatedat: timestamp()
            })
            CREATE (wo)-[:WO_ALL_CHANGELOG]->(c)

raw payload (15 fields)

{
  "allocatedBytes": 328.0,
  "cpu": 1.0,
  "elapsedTimeMs": 1.0,
  "executionPlanCacheKeyHash": "C4D81B38",
  "id": "23494054",
  "pageFaults": 0.0,
  "pageHits": 16.0,
  "planning": 0.0,
  "query": "\n            MATCH (wo:WorkOrder {tildaid: $wo_id})\n            UNWIND $changelogs AS cl\n            CREATE (c:ChangeLog {\n                tildaid: cl.tildaid, scopeId: $wo_id, category: \u0027WORKORDERLOG\u0027,\n                type: cl.type, changedBy: cl.changed_by, who: cl.who,\n                email: cl.email, oldValue: cl.old_value, newValue: cl.new_value,\n                description: cl.description, operation: cl.operation,\n                reason: \u0027\u0027, blob: cl.blob, role: cl.role, level: cl.level,\n                holdbitmap: 0, delpending: false, deltimestamp: 0,\n                createdat: timestamp(), updatedat: timestamp()\n            })\n            CREATE (wo)-[:WO_ALL_CHANGELOG]-\u003e(c)\n            ",
  "queryParameters": "{wo_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, changelogs: [{role: \u0027\u0027, level: 0, description: \u0027Message sent: \u0027Hi Health Sciences Center Team, This is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for yo...\u0027\u0027, type: \u0027Reminder\u0027, tildaid: \u0027229410e2-0853-46ce-a2f4-7155699dc012\u0027, blob: \u0027{\"entity_id\":\"9288aaed-f9fb-478e-b81a-cfb52334c388\",\"new_content\":\"Hi Health Sciences Center Team, This is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for your help with this submission. What we still need from you Signed Investigator Brochure Acknowledgment for the PI, using the attached template. Signed Protocol Signature Page for the PI, using the attached template. Completed Form FDA 1572 listing the PI and Sub-Investigators and signed by the PI. Signed, dated CVs for the PI and each Sub-Investigator, dated within the last 2 years. Signed Financial Disclosure Forms for the PI and each Sub-Investigator. GCP training certificates for the PI and each Sub-Investigator, with certification or completion dates within the last 2 years. Please send the completed items above when available. Best regards, Teammates Demo\"}\u0027, scope_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, changed_by: \u0027aiteammate\u0027, old_value: \u0027\u0027, operation: \u0027Create\u0027, new_value: \u0027E_SENT\u0027, email: \u0027\u0027, who: \u0027\u0027}]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.832Z",
  "transactionId": 11565761.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (d:Document) WHERE d.tildaid IN $doc_ids RETURN d.tildaid as tildaid, d.fileName as...

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (d:Document)
                WHERE d.tildaid IN $doc_ids
                RETURN d.tildaid as tildaid, d.fileName as fileName, d.contentType as contentType

raw payload (15 fields)

{
  "allocatedBytes": 312.0,
  "cpu": 4.0,
  "elapsedTimeMs": 4.0,
  "executionPlanCacheKeyHash": "BD83793B",
  "id": "23494053",
  "pageFaults": 0.0,
  "pageHits": 37.0,
  "planning": 4.0,
  "query": "\n                MATCH (d:Document)\n                WHERE d.tildaid IN $doc_ids\n                RETURN d.tildaid as tildaid, d.fileName as fileName, d.contentType as contentType\n                ",
  "queryParameters": "{doc_ids: [\u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027]}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.828Z",
  "transactionId": 11565761.0,
  "waiting": 0.0
}

6h ago2026-07-26 19:38:25 UTC DEBUG virtual-assistant Successfully sent email for activity 9288aaed-f9fb-478e-b81a-cfb52334c388

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥DEBUG trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityDEBUG

servicevirtual-assistant

sourcedb/work_order_repository.py:4421

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

versionunknown

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podvirtual-assistant-65b975d66b-l8wpw

message

Successfully sent email for activity 9288aaed-f9fb-478e-b81a-cfb52334c388

raw payload (8 fields)

{
  "caller": "db/work_order_repository.py:4421",
  "cluster": "master",
  "environment": "DEVELOPMENT",
  "message": "Successfully sent email for activity 9288aaed-f9fb-478e-b81a-cfb52334c388",
  "org_alias": "5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf",
  "service": "virtual-assistant",
  "timestamp": "2026-07-26T19:38:25.822Z",
  "version": "unknown"
}

6h ago2026-07-26 19:38:25 UTC neo4j virtual-assistant MATCH (n:WorkOrderActivity {tildaid: $tildaid}) SET n = $properties RETURN n

filter by: service=virtual-assistant org=5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf severity≥INFO trace=5aea4de6c2ca41da… open trace flow ›

time2026-07-26 19:38:25 UTC

severityINFO

servicevirtual-assistant

clustermaster

org5026d3b4-4bc1-45e9-a366-b1d4fe1aabcf

trace5aea4de6c2ca41da518cd3cfa6e6d8a7

spanf94f511e2638e483

podserver-2-dev-0

query

MATCH (n:WorkOrderActivity {tildaid: $tildaid}) 
SET n = $properties 
RETURN n

raw payload (15 fields)

{
  "allocatedBytes": 692.0,
  "cpu": 4.0,
  "elapsedTimeMs": 4.0,
  "executionPlanCacheKeyHash": "A2E05AF3",
  "id": "23494052",
  "pageFaults": 0.0,
  "pageHits": 13.0,
  "planning": 3.0,
  "query": "MATCH (n:WorkOrderActivity {tildaid: $tildaid}) SET n = $properties RETURN n",
  "queryParameters": "{properties: {body_html: \u003cnull\u003e, holdbitmap: 0, reasoning: \u0027RECURRING due: reminder #2 of 3\u0027, questions: \u003cnull\u003e, answers: \u003cnull\u003e, sender_name: \u003cnull\u003e, source: \u0027reminder\u0027, superseded_by: \u003cnull\u003e, docIds: [\u0027c26822a4-aefd-4a6a-938f-c61a0fc78329\u0027, \u0027d8cb2159-68d4-4ec8-bb2c-70a9d7f37fc2\u0027, \u00275b3d18b6-787c-4816-9058-89eb2ace1257\u0027, \u0027b6d551f1-dab6-49bc-9e25-37ea38258bf5\u0027, \u00277160534f-22ba-41a7-961f-be9b245373f3\u0027, \u0027bfcd6fc6-f6c6-4535-b7e4-69de5b9de0b0\u0027], deltimestamp: 0, from_ai_teammate_email: \[email protected]\u0027, translations: \u003cnull\u003e, retry_count: \u003cnull\u003e, reconcile_source_activity_id: \u003cnull\u003e, processedDocIds: [], processedEmailCount: 0, reconcile_completed_at: \u003cnull\u003e, activity_contact_list: [\[email protected]\u0027], createdat: 1785094696943, original_content: \u0027\u003cdiv\u003e\u003cp\u003eHi Health Sciences Center Team,\u003c/p\u003e\n\u003cp\u003eThis is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for your help with this submission.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat we still need from you\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSigned Investigator Brochure Acknowledgment for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eSigned Protocol Signature Page for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eCompleted Form FDA 1572 listing the PI and Sub-Investigators and signed by the PI.\u003c/li\u003e\n\u003cli\u003eSigned, dated CVs for the PI and each Sub-Investigator, dated within the last 2 years.\u003c/li\u003e\n\u003cli\u003eSigned Financial Disclosure Forms for the PI and each Sub-Investigator.\u003c/li\u003e\n\u003cli\u003eGCP training certificates for the PI and each Sub-Investigator, with certification or completion dates within the last 2 years.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003ePlease send the completed items above when available.\u003c/p\u003e\u003cdiv class=\"email-signature-box\" style=\"margin-top:16px\"\u003e\u003cp\u003eBest regards,\u003cbr\u003eTeammates Demo\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u0027, auto_send_enabled: \u003cnull\u003e, user_id: \u0027work_order_reminder_agent\u0027, sender: \u003cnull\u003e, unsupported_attachment_filenames: \u003cnull\u003e, errors: \u003cnull\u003e, status: \u0027SENT\u0027, attachmentInfo: \u003cnull\u003e, stripped_text: \u003cnull\u003e, origin: \u003cnull\u003e, last_attempt_at: \u003cnull\u003e, activity_cc_list: \u003cnull\u003e, content: \u0027\u003cdiv\u003e\u003cp\u003eHi Health Sciences Center Team,\u003c/p\u003e\n\u003cp\u003eThis is a reminder regarding the startup package for CURE T-001, Site 009. Thanks for your help with this submission.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat we still need from you\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eSigned Investigator Brochure Acknowledgment for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eSigned Protocol Signature Page for the PI, using the attached template.\u003c/li\u003e\n\u003cli\u003eCompleted Form FDA 1572 listing the PI and Sub-Investigators and signed by the PI.\u003c/li\u003e\n\u003cli\u003eSigned, dated CVs for the PI and each Sub-Investigator, dated within the last 2 years.\u003c/li\u003e\n\u003cli\u003eSigned Financial Disclosure Forms for the PI and each Sub-Investigator.\u003c/li\u003e\n\u003cli\u003eGCP training certificates for the PI and each Sub-Investigator, with certification or completion dates within the last 2 years.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003ePlease send the completed items above when available.\u003c/p\u003e\u003cdiv class=\"email-signature-box\" style=\"margin-top:16px\"\u003e\u003cp\u003eBest regards,\u003cbr\u003eTeammates Demo\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u0027, active_language: \u003cnull\u003e, discarded_reason: \u003cnull\u003e, tildaid: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027, ignoreType: \u003cnull\u003e, attachment_skip_details: \u003cnull\u003e, delpending: false, post_send_bookkept_at: \u003cnull\u003e, content_type: \u0027text/html\u0027, activity_type: \u0027AI_MSG\u0027, stripped_html: \u003cnull\u003e, processing_status: \u003cnull\u003e, timestamp: 1785094696927, body_plain: \u003cnull\u003e, answered_at: \u003cnull\u003e, message_id: \u0027\[email protected]\u003e\u0027, from_ai_teammate_name: \u0027Teammates Demo\u0027, scope_reduction_resolved_at: \u003cnull\u003e, work_order_id: \u0027da057921-1a96-43f2-af14-37551103141e\u0027, agent_run_completed_at: \u003cnull\u003e, updatedat: 1785094705814}, tildaid: \u00279288aaed-f9fb-478e-b81a-cfb52334c388\u0027}",
  "runtime": "pipelined",
  "source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:44308\tserver/10.173.0.8:7687\u003e",
  "timestamp": "2026-07-26T19:38:25.820Z",
  "transactionId": 11565761.0,
  "waiting": 0.0
}

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