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4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24641019",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.599Z",
"transactionId": 12025139.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24641018",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.596Z",
"transactionId": 12025139.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24641017",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.589Z",
"transactionId": 12025138.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24641016",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002729a82864-0730-405c-b7df-228742859fdb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.580Z",
"transactionId": 12025137.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 29a82864-0730-405c-b7df-228742859fdb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 29a82864-0730-405c-b7df-228742859fdb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 29a82864-0730-405c-b7df-228742859fdb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.575Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 29a82864-0730-405c-b7df-228742859fdb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 29a82864-0730-405c-b7df-228742859fdb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 29a82864-0730-405c-b7df-228742859fdb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.575Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=edc07090-5d1c-4a28-b8b0-b4617e313fd5 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=edc07090-5d1c-4a28-b8b0-b4617e313fd5 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=edc07090-5d1c-4a28-b8b0-b4617e313fd5 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.575Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24641015",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.572Z",
"transactionId": 12025136.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24641014",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.564Z",
"transactionId": 12025135.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24641013",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.561Z",
"transactionId": 12025135.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24641012",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.553Z",
"transactionId": 12025134.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24641011",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027edc07090-5d1c-4a28-b8b0-b4617e313fd5\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.545Z",
"transactionId": 12025133.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order edc07090-5d1c-4a28-b8b0-b4617e313fd5",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.541Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order edc07090-5d1c-4a28-b8b0-b4617e313fd5
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order edc07090-5d1c-4a28-b8b0-b4617e313fd5",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.540Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=535aa4bc-ef00-4282-9e23-cb34f9880888 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=535aa4bc-ef00-4282-9e23-cb34f9880888 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=535aa4bc-ef00-4282-9e23-cb34f9880888 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.540Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24641010",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.537Z",
"transactionId": 12025132.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24641009",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.530Z",
"transactionId": 12025131.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24641008",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.526Z",
"transactionId": 12025131.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24641007",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.519Z",
"transactionId": 12025130.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24641006",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027535aa4bc-ef00-4282-9e23-cb34f9880888\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.511Z",
"transactionId": 12025129.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 535aa4bc-ef00-4282-9e23-cb34f9880888
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 535aa4bc-ef00-4282-9e23-cb34f9880888
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 535aa4bc-ef00-4282-9e23-cb34f9880888",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.507Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 535aa4bc-ef00-4282-9e23-cb34f9880888
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 535aa4bc-ef00-4282-9e23-cb34f9880888
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 535aa4bc-ef00-4282-9e23-cb34f9880888",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.507Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=064a16b7-0907-4d2f-a2ed-2487467e7452 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=064a16b7-0907-4d2f-a2ed-2487467e7452 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=064a16b7-0907-4d2f-a2ed-2487467e7452 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.506Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24641005",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.503Z",
"transactionId": 12025128.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24641004",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.496Z",
"transactionId": 12025127.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24641003",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.492Z",
"transactionId": 12025127.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24641002",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.485Z",
"transactionId": 12025126.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24641001",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027064a16b7-0907-4d2f-a2ed-2487467e7452\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.476Z",
"transactionId": 12025125.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 064a16b7-0907-4d2f-a2ed-2487467e7452
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 064a16b7-0907-4d2f-a2ed-2487467e7452
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 064a16b7-0907-4d2f-a2ed-2487467e7452",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.472Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 064a16b7-0907-4d2f-a2ed-2487467e7452
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 064a16b7-0907-4d2f-a2ed-2487467e7452
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 064a16b7-0907-4d2f-a2ed-2487467e7452",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.472Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=bf317152-62c8-45dc-b481-3619e5898904 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=bf317152-62c8-45dc-b481-3619e5898904 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=bf317152-62c8-45dc-b481-3619e5898904 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.471Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24641000",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.468Z",
"transactionId": 12025124.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640999",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.461Z",
"transactionId": 12025123.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640998",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.457Z",
"transactionId": 12025123.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640997",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.449Z",
"transactionId": 12025122.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640996",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027bf317152-62c8-45dc-b481-3619e5898904\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.441Z",
"transactionId": 12025121.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order bf317152-62c8-45dc-b481-3619e5898904
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order bf317152-62c8-45dc-b481-3619e5898904
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order bf317152-62c8-45dc-b481-3619e5898904",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.436Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order bf317152-62c8-45dc-b481-3619e5898904
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order bf317152-62c8-45dc-b481-3619e5898904
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order bf317152-62c8-45dc-b481-3619e5898904",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.436Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=7f832fbf-bd0a-4eee-92ff-36b6e498b85e no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=7f832fbf-bd0a-4eee-92ff-36b6e498b85e no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=7f832fbf-bd0a-4eee-92ff-36b6e498b85e no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.436Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640995",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.432Z",
"transactionId": 12025120.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640994",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.425Z",
"transactionId": 12025119.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640993",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.422Z",
"transactionId": 12025119.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640991",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.415Z",
"transactionId": 12025118.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640989",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00277f832fbf-bd0a-4eee-92ff-36b6e498b85e\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.406Z",
"transactionId": 12025117.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.402Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 7f832fbf-bd0a-4eee-92ff-36b6e498b85e",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.401Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=5548276f-8d66-49e2-9efb-4172843ba005 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=5548276f-8d66-49e2-9efb-4172843ba005 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=5548276f-8d66-49e2-9efb-4172843ba005 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.401Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640988",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.398Z",
"transactionId": 12025116.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640987",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.391Z",
"transactionId": 12025115.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640986",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.388Z",
"transactionId": 12025115.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640985",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.380Z",
"transactionId": 12025114.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640984",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00275548276f-8d66-49e2-9efb-4172843ba005\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.373Z",
"transactionId": 12025113.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 5548276f-8d66-49e2-9efb-4172843ba005
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 5548276f-8d66-49e2-9efb-4172843ba005
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 5548276f-8d66-49e2-9efb-4172843ba005",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.368Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 5548276f-8d66-49e2-9efb-4172843ba005
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 5548276f-8d66-49e2-9efb-4172843ba005
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 5548276f-8d66-49e2-9efb-4172843ba005",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.367Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=de5dbe22-d2de-4a5c-a5e0-9aea6144612c no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=de5dbe22-d2de-4a5c-a5e0-9aea6144612c no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=de5dbe22-d2de-4a5c-a5e0-9aea6144612c no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.367Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640983",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.364Z",
"transactionId": 12025112.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640982",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.357Z",
"transactionId": 12025111.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640981",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.353Z",
"transactionId": 12025111.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640980",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.346Z",
"transactionId": 12025110.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640979",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027de5dbe22-d2de-4a5c-a5e0-9aea6144612c\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.338Z",
"transactionId": 12025109.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.332Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order de5dbe22-d2de-4a5c-a5e0-9aea6144612c",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.332Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=7ccc859e-b8d5-4a2d-9d13-c766fbb8323d no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=7ccc859e-b8d5-4a2d-9d13-c766fbb8323d no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=7ccc859e-b8d5-4a2d-9d13-c766fbb8323d no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.332Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640978",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00277ccc859e-b8d5-4a2d-9d13-c766fbb8323d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.328Z",
"transactionId": 12025108.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640977",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00277ccc859e-b8d5-4a2d-9d13-c766fbb8323d\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.320Z",
"transactionId": 12025107.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640976",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00277ccc859e-b8d5-4a2d-9d13-c766fbb8323d\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.317Z",
"transactionId": 12025107.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640975",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00277ccc859e-b8d5-4a2d-9d13-c766fbb8323d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.309Z",
"transactionId": 12025106.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640974",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00277ccc859e-b8d5-4a2d-9d13-c766fbb8323d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.301Z",
"transactionId": 12025105.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 7ccc859e-b8d5-4a2d-9d13-c766fbb8323d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 7ccc859e-b8d5-4a2d-9d13-c766fbb8323d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 7ccc859e-b8d5-4a2d-9d13-c766fbb8323d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.296Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 7ccc859e-b8d5-4a2d-9d13-c766fbb8323d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 7ccc859e-b8d5-4a2d-9d13-c766fbb8323d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 7ccc859e-b8d5-4a2d-9d13-c766fbb8323d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.296Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=3e768940-21e3-453b-adc1-6f9a7822e60b no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=3e768940-21e3-453b-adc1-6f9a7822e60b no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=3e768940-21e3-453b-adc1-6f9a7822e60b no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.295Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640973",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00273e768940-21e3-453b-adc1-6f9a7822e60b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.292Z",
"transactionId": 12025104.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640972",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00273e768940-21e3-453b-adc1-6f9a7822e60b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.284Z",
"transactionId": 12025103.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640971",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00273e768940-21e3-453b-adc1-6f9a7822e60b\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.280Z",
"transactionId": 12025103.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640970",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00273e768940-21e3-453b-adc1-6f9a7822e60b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.272Z",
"transactionId": 12025102.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640969",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00273e768940-21e3-453b-adc1-6f9a7822e60b\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.264Z",
"transactionId": 12025101.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 3e768940-21e3-453b-adc1-6f9a7822e60b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 3e768940-21e3-453b-adc1-6f9a7822e60b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 3e768940-21e3-453b-adc1-6f9a7822e60b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.259Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 3e768940-21e3-453b-adc1-6f9a7822e60b
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 3e768940-21e3-453b-adc1-6f9a7822e60b
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 3e768940-21e3-453b-adc1-6f9a7822e60b",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.259Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=1d8428d4-0346-4d54-a70d-0835fd8a26df no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=1d8428d4-0346-4d54-a70d-0835fd8a26df no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=1d8428d4-0346-4d54-a70d-0835fd8a26df no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.258Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640968",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00271d8428d4-0346-4d54-a70d-0835fd8a26df\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.254Z",
"transactionId": 12025100.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640967",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00271d8428d4-0346-4d54-a70d-0835fd8a26df\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.247Z",
"transactionId": 12025099.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640966",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00271d8428d4-0346-4d54-a70d-0835fd8a26df\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.244Z",
"transactionId": 12025099.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640965",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00271d8428d4-0346-4d54-a70d-0835fd8a26df\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.236Z",
"transactionId": 12025098.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640964",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00271d8428d4-0346-4d54-a70d-0835fd8a26df\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.227Z",
"transactionId": 12025097.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 1d8428d4-0346-4d54-a70d-0835fd8a26df
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 1d8428d4-0346-4d54-a70d-0835fd8a26df
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 1d8428d4-0346-4d54-a70d-0835fd8a26df",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.222Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 1d8428d4-0346-4d54-a70d-0835fd8a26df
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 1d8428d4-0346-4d54-a70d-0835fd8a26df
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 1d8428d4-0346-4d54-a70d-0835fd8a26df",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.222Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=6cff5017-08ee-4971-ae2a-2e16a6df2ff0 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=6cff5017-08ee-4971-ae2a-2e16a6df2ff0 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=6cff5017-08ee-4971-ae2a-2e16a6df2ff0 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.221Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640963",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00276cff5017-08ee-4971-ae2a-2e16a6df2ff0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.218Z",
"transactionId": 12025096.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640962",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00276cff5017-08ee-4971-ae2a-2e16a6df2ff0\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.211Z",
"transactionId": 12025095.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640961",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00276cff5017-08ee-4971-ae2a-2e16a6df2ff0\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.208Z",
"transactionId": 12025095.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640960",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00276cff5017-08ee-4971-ae2a-2e16a6df2ff0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.200Z",
"transactionId": 12025094.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640959",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00276cff5017-08ee-4971-ae2a-2e16a6df2ff0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.193Z",
"transactionId": 12025093.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 6cff5017-08ee-4971-ae2a-2e16a6df2ff0
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 6cff5017-08ee-4971-ae2a-2e16a6df2ff0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 6cff5017-08ee-4971-ae2a-2e16a6df2ff0",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.188Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 6cff5017-08ee-4971-ae2a-2e16a6df2ff0
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 6cff5017-08ee-4971-ae2a-2e16a6df2ff0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 6cff5017-08ee-4971-ae2a-2e16a6df2ff0",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.188Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=eead8d85-7616-4dcf-98d9-ecea63ee882d no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=eead8d85-7616-4dcf-98d9-ecea63ee882d no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=eead8d85-7616-4dcf-98d9-ecea63ee882d no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.188Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640958",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027eead8d85-7616-4dcf-98d9-ecea63ee882d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.185Z",
"transactionId": 12025092.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640957",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027eead8d85-7616-4dcf-98d9-ecea63ee882d\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.178Z",
"transactionId": 12025091.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640956",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027eead8d85-7616-4dcf-98d9-ecea63ee882d\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.175Z",
"transactionId": 12025091.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640955",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027eead8d85-7616-4dcf-98d9-ecea63ee882d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.167Z",
"transactionId": 12025090.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640954",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027eead8d85-7616-4dcf-98d9-ecea63ee882d\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.160Z",
"transactionId": 12025089.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order eead8d85-7616-4dcf-98d9-ecea63ee882d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order eead8d85-7616-4dcf-98d9-ecea63ee882d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order eead8d85-7616-4dcf-98d9-ecea63ee882d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.156Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order eead8d85-7616-4dcf-98d9-ecea63ee882d
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order eead8d85-7616-4dcf-98d9-ecea63ee882d
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order eead8d85-7616-4dcf-98d9-ecea63ee882d",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.156Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=dd23e6ca-f8b4-4f42-9f3a-7685944cae71 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=dd23e6ca-f8b4-4f42-9f3a-7685944cae71 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=dd23e6ca-f8b4-4f42-9f3a-7685944cae71 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.155Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640953",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.152Z",
"transactionId": 12025088.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640952",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.145Z",
"transactionId": 12025087.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640951",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.142Z",
"transactionId": 12025087.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640950",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.135Z",
"transactionId": 12025086.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640949",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027dd23e6ca-f8b4-4f42-9f3a-7685944cae71\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.128Z",
"transactionId": 12025085.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order dd23e6ca-f8b4-4f42-9f3a-7685944cae71
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order dd23e6ca-f8b4-4f42-9f3a-7685944cae71
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order dd23e6ca-f8b4-4f42-9f3a-7685944cae71",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.123Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order dd23e6ca-f8b4-4f42-9f3a-7685944cae71
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order dd23e6ca-f8b4-4f42-9f3a-7685944cae71
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order dd23e6ca-f8b4-4f42-9f3a-7685944cae71",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.123Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=3c20184b-a694-42d4-9993-0ebaf33bcdde no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=3c20184b-a694-42d4-9993-0ebaf33bcdde no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=3c20184b-a694-42d4-9993-0ebaf33bcdde no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.123Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640948",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00273c20184b-a694-42d4-9993-0ebaf33bcdde\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.120Z",
"transactionId": 12025084.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640947",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00273c20184b-a694-42d4-9993-0ebaf33bcdde\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.113Z",
"transactionId": 12025083.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640946",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00273c20184b-a694-42d4-9993-0ebaf33bcdde\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.110Z",
"transactionId": 12025083.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640945",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00273c20184b-a694-42d4-9993-0ebaf33bcdde\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.102Z",
"transactionId": 12025082.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640944",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00273c20184b-a694-42d4-9993-0ebaf33bcdde\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.095Z",
"transactionId": 12025081.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 3c20184b-a694-42d4-9993-0ebaf33bcdde
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 3c20184b-a694-42d4-9993-0ebaf33bcdde
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 3c20184b-a694-42d4-9993-0ebaf33bcdde",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.090Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 3c20184b-a694-42d4-9993-0ebaf33bcdde
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 3c20184b-a694-42d4-9993-0ebaf33bcdde
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 3c20184b-a694-42d4-9993-0ebaf33bcdde",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.090Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=074537be-5cdf-4f49-8548-90f06e9ed5e6 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=074537be-5cdf-4f49-8548-90f06e9ed5e6 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=074537be-5cdf-4f49-8548-90f06e9ed5e6 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.090Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640943",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027074537be-5cdf-4f49-8548-90f06e9ed5e6\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.086Z",
"transactionId": 12025080.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640942",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027074537be-5cdf-4f49-8548-90f06e9ed5e6\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.079Z",
"transactionId": 12025079.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640941",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027074537be-5cdf-4f49-8548-90f06e9ed5e6\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.076Z",
"transactionId": 12025079.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640940",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027074537be-5cdf-4f49-8548-90f06e9ed5e6\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.068Z",
"transactionId": 12025078.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640939",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027074537be-5cdf-4f49-8548-90f06e9ed5e6\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.060Z",
"transactionId": 12025077.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 074537be-5cdf-4f49-8548-90f06e9ed5e6
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 074537be-5cdf-4f49-8548-90f06e9ed5e6
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 074537be-5cdf-4f49-8548-90f06e9ed5e6",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.055Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order 074537be-5cdf-4f49-8548-90f06e9ed5e6
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 074537be-5cdf-4f49-8548-90f06e9ed5e6
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 074537be-5cdf-4f49-8548-90f06e9ed5e6",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.055Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=af9838df-74ee-417e-a7c5-bdfcff759cc0 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=af9838df-74ee-417e-a7c5-bdfcff759cc0 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=af9838df-74ee-417e-a7c5-bdfcff759cc0 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.055Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640938",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027af9838df-74ee-417e-a7c5-bdfcff759cc0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.052Z",
"transactionId": 12025076.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640937",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027af9838df-74ee-417e-a7c5-bdfcff759cc0\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.045Z",
"transactionId": 12025075.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640936",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027af9838df-74ee-417e-a7c5-bdfcff759cc0\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.042Z",
"transactionId": 12025075.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640935",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027af9838df-74ee-417e-a7c5-bdfcff759cc0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.035Z",
"transactionId": 12025074.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640934",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027af9838df-74ee-417e-a7c5-bdfcff759cc0\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.027Z",
"transactionId": 12025073.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order af9838df-74ee-417e-a7c5-bdfcff759cc0
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order af9838df-74ee-417e-a7c5-bdfcff759cc0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order af9838df-74ee-417e-a7c5-bdfcff759cc0",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.022Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [daily_cron] About to process work order af9838df-74ee-417e-a7c5-bdfcff759cc0
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order af9838df-74ee-417e-a7c5-bdfcff759cc0
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order af9838df-74ee-417e-a7c5-bdfcff759cc0",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.022Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC DEBUG virtual-assistant [reminder] wo=37e12c09-e56a-4d6c-b0ef-7fb27ff74635 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=37e12c09-e56a-4d6c-b0ef-7fb27ff74635 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=37e12c09-e56a-4d6c-b0ef-7fb27ff74635 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:08.022Z",
"version": "unknown"
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640933",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002737e12c09-e56a-4d6c-b0ef-7fb27ff74635\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.019Z",
"transactionId": 12025072.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640932",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002737e12c09-e56a-4d6c-b0ef-7fb27ff74635\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.012Z",
"transactionId": 12025071.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640931",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002737e12c09-e56a-4d6c-b0ef-7fb27ff74635\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.009Z",
"transactionId": 12025071.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:08 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:08 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640930",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002737e12c09-e56a-4d6c-b0ef-7fb27ff74635\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:08.002Z",
"transactionId": 12025070.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640929",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002737e12c09-e56a-4d6c-b0ef-7fb27ff74635\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.995Z",
"transactionId": 12025069.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 37e12c09-e56a-4d6c-b0ef-7fb27ff74635
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 37e12c09-e56a-4d6c-b0ef-7fb27ff74635
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 37e12c09-e56a-4d6c-b0ef-7fb27ff74635",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.990Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order 37e12c09-e56a-4d6c-b0ef-7fb27ff74635
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 37e12c09-e56a-4d6c-b0ef-7fb27ff74635
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 37e12c09-e56a-4d6c-b0ef-7fb27ff74635",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.990Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=e26c490a-78c0-4666-be18-500b03f49882 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=e26c490a-78c0-4666-be18-500b03f49882 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=e26c490a-78c0-4666-be18-500b03f49882 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.990Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640928",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027e26c490a-78c0-4666-be18-500b03f49882\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.987Z",
"transactionId": 12025068.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640927",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027e26c490a-78c0-4666-be18-500b03f49882\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.979Z",
"transactionId": 12025067.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640926",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027e26c490a-78c0-4666-be18-500b03f49882\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.976Z",
"transactionId": 12025067.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640925",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027e26c490a-78c0-4666-be18-500b03f49882\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.968Z",
"transactionId": 12025066.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640924",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027e26c490a-78c0-4666-be18-500b03f49882\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.960Z",
"transactionId": 12025065.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order e26c490a-78c0-4666-be18-500b03f49882
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order e26c490a-78c0-4666-be18-500b03f49882
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order e26c490a-78c0-4666-be18-500b03f49882",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.955Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order e26c490a-78c0-4666-be18-500b03f49882
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order e26c490a-78c0-4666-be18-500b03f49882
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order e26c490a-78c0-4666-be18-500b03f49882",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.955Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=05304e24-ce91-4390-9a6a-03c735669632 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=05304e24-ce91-4390-9a6a-03c735669632 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=05304e24-ce91-4390-9a6a-03c735669632 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.955Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640923",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002705304e24-ce91-4390-9a6a-03c735669632\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.952Z",
"transactionId": 12025064.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640922",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002705304e24-ce91-4390-9a6a-03c735669632\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.945Z",
"transactionId": 12025063.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640921",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002705304e24-ce91-4390-9a6a-03c735669632\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.942Z",
"transactionId": 12025063.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640920",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002705304e24-ce91-4390-9a6a-03c735669632\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.934Z",
"transactionId": 12025062.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640919",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002705304e24-ce91-4390-9a6a-03c735669632\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.926Z",
"transactionId": 12025061.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 05304e24-ce91-4390-9a6a-03c735669632
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 05304e24-ce91-4390-9a6a-03c735669632
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 05304e24-ce91-4390-9a6a-03c735669632",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.922Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order 05304e24-ce91-4390-9a6a-03c735669632
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 05304e24-ce91-4390-9a6a-03c735669632
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 05304e24-ce91-4390-9a6a-03c735669632",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.922Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=29eb2022-5b36-4420-8d6a-a08efc22d760 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=29eb2022-5b36-4420-8d6a-a08efc22d760 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=29eb2022-5b36-4420-8d6a-a08efc22d760 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.921Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640918",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u002729eb2022-5b36-4420-8d6a-a08efc22d760\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.918Z",
"transactionId": 12025060.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640917",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u002729eb2022-5b36-4420-8d6a-a08efc22d760\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.911Z",
"transactionId": 12025059.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640916",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u002729eb2022-5b36-4420-8d6a-a08efc22d760\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.908Z",
"transactionId": 12025059.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640915",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u002729eb2022-5b36-4420-8d6a-a08efc22d760\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.900Z",
"transactionId": 12025058.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640914",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u002729eb2022-5b36-4420-8d6a-a08efc22d760\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.892Z",
"transactionId": 12025057.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 29eb2022-5b36-4420-8d6a-a08efc22d760
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 29eb2022-5b36-4420-8d6a-a08efc22d760
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 29eb2022-5b36-4420-8d6a-a08efc22d760",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.887Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order 29eb2022-5b36-4420-8d6a-a08efc22d760
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 29eb2022-5b36-4420-8d6a-a08efc22d760
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 29eb2022-5b36-4420-8d6a-a08efc22d760",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.887Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=3b39922d-f18b-4bec-ad12-ce4bf28c4c04 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=3b39922d-f18b-4bec-ad12-ce4bf28c4c04 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=3b39922d-f18b-4bec-ad12-ce4bf28c4c04 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.887Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640913",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00273b39922d-f18b-4bec-ad12-ce4bf28c4c04\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.883Z",
"transactionId": 12025056.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640912",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00273b39922d-f18b-4bec-ad12-ce4bf28c4c04\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.876Z",
"transactionId": 12025055.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640911",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00273b39922d-f18b-4bec-ad12-ce4bf28c4c04\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.873Z",
"transactionId": 12025055.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640910",
"pageFaults": 0.0,
"pageHits": 8.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00273b39922d-f18b-4bec-ad12-ce4bf28c4c04\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.865Z",
"transactionId": 12025054.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640909",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00273b39922d-f18b-4bec-ad12-ce4bf28c4c04\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.858Z",
"transactionId": 12025053.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 3b39922d-f18b-4bec-ad12-ce4bf28c4c04
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 3b39922d-f18b-4bec-ad12-ce4bf28c4c04
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 3b39922d-f18b-4bec-ad12-ce4bf28c4c04",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.853Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order 3b39922d-f18b-4bec-ad12-ce4bf28c4c04
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 3b39922d-f18b-4bec-ad12-ce4bf28c4c04
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 3b39922d-f18b-4bec-ad12-ce4bf28c4c04",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.853Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=f240f725-f384-468c-bb6d-365f315ed224 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=f240f725-f384-468c-bb6d-365f315ed224 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=f240f725-f384-468c-bb6d-365f315ed224 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.852Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640908",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027f240f725-f384-468c-bb6d-365f315ed224\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.849Z",
"transactionId": 12025052.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640907",
"pageFaults": 0.0,
"pageHits": 4.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027f240f725-f384-468c-bb6d-365f315ed224\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.842Z",
"transactionId": 12025051.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640906",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027f240f725-f384-468c-bb6d-365f315ed224\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.839Z",
"transactionId": 12025051.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640905",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027f240f725-f384-468c-bb6d-365f315ed224\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.832Z",
"transactionId": 12025050.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640904",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027f240f725-f384-468c-bb6d-365f315ed224\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.824Z",
"transactionId": 12025049.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order f240f725-f384-468c-bb6d-365f315ed224
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order f240f725-f384-468c-bb6d-365f315ed224
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order f240f725-f384-468c-bb6d-365f315ed224",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.820Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order f240f725-f384-468c-bb6d-365f315ed224
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order f240f725-f384-468c-bb6d-365f315ed224
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order f240f725-f384-468c-bb6d-365f315ed224",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.820Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=6cd9402e-c224-42f5-96ae-4bfd5d6d4deb no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=6cd9402e-c224-42f5-96ae-4bfd5d6d4deb no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=6cd9402e-c224-42f5-96ae-4bfd5d6d4deb no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.820Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640903",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u00276cd9402e-c224-42f5-96ae-4bfd5d6d4deb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.817Z",
"transactionId": 12025048.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640902",
"pageFaults": 0.0,
"pageHits": 2.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u00276cd9402e-c224-42f5-96ae-4bfd5d6d4deb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.809Z",
"transactionId": 12025047.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 1.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640901",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u00276cd9402e-c224-42f5-96ae-4bfd5d6d4deb\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.806Z",
"transactionId": 12025047.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640900",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u00276cd9402e-c224-42f5-96ae-4bfd5d6d4deb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.799Z",
"transactionId": 12025046.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640899",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u00276cd9402e-c224-42f5-96ae-4bfd5d6d4deb\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.791Z",
"transactionId": 12025045.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order 6cd9402e-c224-42f5-96ae-4bfd5d6d4deb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order 6cd9402e-c224-42f5-96ae-4bfd5d6d4deb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order 6cd9402e-c224-42f5-96ae-4bfd5d6d4deb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.787Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order 6cd9402e-c224-42f5-96ae-4bfd5d6d4deb
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order 6cd9402e-c224-42f5-96ae-4bfd5d6d4deb
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order 6cd9402e-c224-42f5-96ae-4bfd5d6d4deb",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.786Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=ceec3b33-2031-42fe-96d9-029911817f33 no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=ceec3b33-2031-42fe-96d9-029911817f33 no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=ceec3b33-2031-42fe-96d9-029911817f33 no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.786Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640898",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027ceec3b33-2031-42fe-96d9-029911817f33\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.783Z",
"transactionId": 12025044.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
OPTIONAL MATCH (d:Document)
WHERE d.tildaid IN COALESCE(a.docIds, [])
WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents
// Compute latest AI_MSG draft id per work order for gating REGENERATE
OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]->(ai:WorkOrderActivity)
WHERE ai.activity_type = 'AI_MSG' // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck
WITH w, a, documents,
max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,
collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs
WITH a, documents,
CASE
WHEN size(ai_msgs) = 0 THEN false
ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)
END AS is_latest_draft
RETURN a,
CASE WHEN size(documents) > 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,
is_latest_draft
ORDER BY a.createdat DESC
SKIP $skip
LIMIT $limit
raw payload (15 fields)
{
"allocatedBytes": 3272.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "2A13D7A9",
"id": "24640897",
"pageFaults": 0.0,
"pageHits": 6.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n OPTIONAL MATCH (d:Document)\n WHERE d.tildaid IN COALESCE(a.docIds, [])\n WITH w, a, COLLECT(DISTINCT {tildaid: d.tildaid, fileName: d.fileName, contentType: d.contentType}) as documents\n // Compute latest AI_MSG draft id per work order for gating REGENERATE\n OPTIONAL MATCH (w)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(ai:WorkOrderActivity)\n WHERE ai.activity_type = \u0027AI_MSG\u0027 // any status: a newer SENT/QUEUED must supersede an older FindingsChanged draft, else REGENERATE stays stuck\n WITH w, a, documents,\n max(coalesce(ai.updatedat, ai.createdat)) AS latest_any_ts,\n collect({id: ai.tildaid, ts: coalesce(ai.updatedat, ai.createdat), status: ai.status, ignoreType: ai.ignoreType}) AS ai_msgs\n WITH a, documents,\n CASE\n WHEN size(ai_msgs) = 0 THEN false\n ELSE any(x IN ai_msgs WHERE x.id = a.tildaid AND x.ts = latest_any_ts)\n END AS is_latest_draft\n RETURN a,\n CASE WHEN size(documents) \u003e 0 AND documents[0].tildaid IS NOT NULL THEN documents ELSE [] END AS documents,\n is_latest_draft\n ORDER BY a.createdat DESC\n SKIP $skip\n LIMIT $limit\n ",
"queryParameters": "{limit: 1, statuses: [\u0027DRAFT\u0027], skip: 0, work_order_id: \u0027ceec3b33-2031-42fe-96d9-029911817f33\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.776Z",
"transactionId": 12025043.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity) WHERE 1=1 AND a.activity_type IN...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity)
WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses
RETURN count(a) as total
raw payload (15 fields)
{
"allocatedBytes": 488.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "FA66F084",
"id": "24640896",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity)\n WHERE 1=1 AND a.activity_type IN $activity_types AND a.status IN $statuses \n RETURN count(a) as total\n ",
"queryParameters": "{statuses: [\u0027DRAFT\u0027], work_order_id: \u0027ceec3b33-2031-42fe-96d9-029911817f33\u0027, activity_types: [\u0027AI_MSG\u0027]}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.773Z",
"transactionId": 12025043.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (wo:WorkOrder {tildaid: $wo_id}) OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type:...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (wo:WorkOrder {tildaid: $wo_id})
OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]->(a:WorkOrderActivity {activity_type: 'U_REPLY'})
RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts
raw payload (15 fields)
{
"allocatedBytes": 928.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "4C51129A",
"id": "24640895",
"pageFaults": 0.0,
"pageHits": 9.0,
"planning": 0.0,
"query": "\n MATCH (wo:WorkOrder {tildaid: $wo_id})\n OPTIONAL MATCH (wo)-[:WORK_ORDER_TO_ACTIVITY]-\u003e(a:WorkOrderActivity {activity_type: \u0027U_REPLY\u0027})\n RETURN wo.createdat AS created_at, max(a.timestamp) AS latest_reply_ts\n ",
"queryParameters": "{wo_id: \u0027ceec3b33-2031-42fe-96d9-029911817f33\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.765Z",
"transactionId": 12025042.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (n:WorkOrder {tildaid: $node_id})
RETURN n
raw payload (15 fields)
{
"allocatedBytes": 312.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "E0146DD7",
"id": "24640894",
"pageFaults": 0.0,
"pageHits": 7.0,
"planning": 0.0,
"query": "MATCH (n:WorkOrder {tildaid: $node_id}) RETURN n",
"queryParameters": "{node_id: \u0027ceec3b33-2031-42fe-96d9-029911817f33\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.756Z",
"transactionId": 12025041.0,
"waiting": 0.0
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] Starting processing for work order ceec3b33-2031-42fe-96d9-029911817f33
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:135
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] Starting processing for work order ceec3b33-2031-42fe-96d9-029911817f33
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:135",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] Starting processing for work order ceec3b33-2031-42fe-96d9-029911817f33",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.752Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [daily_cron] About to process work order ceec3b33-2031-42fe-96d9-029911817f33
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:368
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[daily_cron] About to process work order ceec3b33-2031-42fe-96d9-029911817f33
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:368",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[daily_cron] About to process work order ceec3b33-2031-42fe-96d9-029911817f33",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.751Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC DEBUG virtual-assistant [reminder] wo=fd9cca43-68de-4001-9a67-fa45b2f40cca no reminder policy (NONE) — nothing to do
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥DEBUG
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityDEBUG
servicevirtual-assistant
sourcejobs/daily_work_order_cron.py:220
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
versionunknown
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podvirtual-assistant-65b975d66b-l8wpw
message
[reminder] wo=fd9cca43-68de-4001-9a67-fa45b2f40cca no reminder policy (NONE) — nothing to do
raw payload (8 fields)
{
"caller": "jobs/daily_work_order_cron.py:220",
"cluster": "master",
"environment": "DEVELOPMENT",
"message": "[reminder] wo=fd9cca43-68de-4001-9a67-fa45b2f40cca no reminder policy (NONE) \u2014 nothing to do",
"org_alias": "02bcadc5-e03b-44d6-842c-db76b3734289",
"service": "virtual-assistant",
"timestamp": "2026-07-27T00:07:07.751Z",
"version": "unknown"
}4m ago2026-07-27 00:07:07 UTC neo4j virtual-assistant MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact) WHERE f.delpending = false ...
filter by:
service=virtual-assistant
org=02bcadc5-e03b-44d6-842c-db76b3734289
severity≥INFO
trace=6d249c159a52f15d…
open trace flow ›
time2026-07-27 00:07:07 UTC
severityINFO
servicevirtual-assistant
clustermaster
org02bcadc5-e03b-44d6-842c-db76b3734289
trace6d249c159a52f15d1a7028e269fc4c5d
span1de502596d44e52e
podserver-2-dev-0
query
MATCH (w:WorkOrder {tildaid: $work_order_id})<-[:FACT_TO_WORK_ORDER]-(f:Fact)
WHERE f.delpending = false
RETURN f
ORDER BY f.createdat ASC
raw payload (15 fields)
{
"allocatedBytes": 724.0,
"cpu": 0.0,
"elapsedTimeMs": 0.0,
"executionPlanCacheKeyHash": "23A43F51",
"id": "24640893",
"pageFaults": 0.0,
"pageHits": 5.0,
"planning": 0.0,
"query": "\n MATCH (w:WorkOrder {tildaid: $work_order_id})\u003c-[:FACT_TO_WORK_ORDER]-(f:Fact)\n WHERE f.delpending = false\n RETURN f\n ORDER BY f.createdat ASC\n ",
"queryParameters": "{work_order_id: \u0027fd9cca43-68de-4001-9a67-fa45b2f40cca\u0027}",
"runtime": "pipelined",
"source": "bolt-session\tbolt\tneo4j-python/5.28.0 Python/3.12.13-final-0 (linux)\t\tclient/10.129.4.156:38312\tserver/10.173.0.8:7687\u003e",
"timestamp": "2026-07-27T00:07:07.748Z",
"transactionId": 12025040.0,
"waiting": 0.0
}Paginated with Cloud Logging page cursors, so you can walk the whole 6h window — not just the newest page. Click any filter by value to scope the view (resets to page 1). Paste a trace id to see every log line across all services for that one request.